I updated my pages app on my ipad and when I tried to open a document it says the file format is invalid. None of my documents are opening pleaser help!
I updated my pages app on my ipad and when I tried to open a document it says the file format is invalid. None of my documents are opening pleaser help!!!!
Try this. It worked for me.
I discovered the same problem. I had an older version of Pages on my iPad. After updating it to the latest version all my previous documents created in pages for the iPad were rendered unreadable and a message stated that they were an invalid format. Why for the life of me would a program that was created by Apple and sense updated not be able to read previous versions...well that's a whole other sad story. Any way I discovered how to fix it but it would require that you had backup your iPad on a computer and not emptied your trash. If this sounds good than here is how you fix it... And it worked for me.
These steps will enable you to reinstall a previous version of the Pages app so you can be able to read and edit older documents.
FIRST: if you did backup your iPad using your computer and did not empty your trash, GOTO the trash and look for PAGES 1.4 (or other number) ipa ( that's the file extension) ie PAGES 1.4 ipa.
SECOND: move that file out of the trash and onto your desktop. Once you do this, double click on it and a box will come up stating a newer version has been found and do you want to revert back to older version. ANSWER YES. It will than automatically place and overwrite the older version back into the file on iTunes that contains the rest of your backed up apps.
THIRD: and this is where it is important that your backup would have to have been on your computer. I'm not sure if backup on the cloud will work. iCloud backup at your own risk And here's why. Before you restore you will need to remove the latest version of Pages off your iPad by doing the usual : holding down the home button until the apps wiggle and remove by pressing on X on app. Removing off your iPad will also delete all your documents but if you have a previous backup on your computer those documents will be stored safely on itunes and will return.
FORTH: plug your iPad into your computer and allow it to sync so iTunes will recognize it. Once iTunes is up and you can see that it recognizes your iPad, GOTO "FILE/DEVICES/RESTORE FROM BACKUP." ******* DO NOT CLICK ON BACKUP***** click on RESTORE FROM BACKUP. This will reinstall all previous settings and documents that were their when you backuped PLUS the older version of Pages that you placed back from the above steps. Let it run through all the setups ( this could take up to 20 minutes...depending on amount of data and photos and apps).
FIFTH: Once everything is reinstalled a message will popup on your computer stating "to leave iPad plugged in until iTunes recognizes it again" ( it's basically rebooting itself). Once done (leave iPad plugged in still) GOTO iPad and follow the steps. IMPORTANT: iPad will ask you if you want to SET IT UP AS A NEW IPAD, BACK UP FROM THE CLOUD or BACK UP FROM ITUNES.....press SET UP AS NEW IPAD. Follow all of the steps required. Once complete GOTO iTunes on computer, look for "IPAD" plus a little arrow ( should be on upper right corner of iTunes window, click on it ( this will safely disconnect your iPad from iTunes) . Now unplug iPad from computer and go to your iPad and look for the older version of Pages. It should be there along with all your old documents ( readable and editable too).
Hope this helps. Good luck.
Similar Messages
-
I have been using the 1.4 version of Numbers for some time on my iPad. After updating to the 2.2.1 version, my files can no longer be accessed as when I click to open them they display the message "Spreadsheet can't be imported - the file format is invalid". The files will not upload to icloud, send, copy or open in another app. Can anybody help?
Just to mention it: My iPad (also on 4.2.1) syncs fine so far.
-
Just purchased a new ipad 2 and when I go into settings I don't have an icloud icon anywhere. Where is it? Please help me !!!
Go into setting then click on general then click on about... verify wich version of IOS you have. If it's not IOS 5 that would explain the cloud issues. In wich case you need to plug it to Itunes to upgrade the IOS.
-
i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.
Settings > General > Reset > Reset Network Settings.
Power cycle the router.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved. -
My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly??? Any helpers???
The iOS version is not updated automatically, though if he connects it to his computer's iTunes (if it's a recent enough version) he should be prompted as to whether he wants to update.
He should connect the iPad to his computer's iTunes and copy any purchases off the iPad to his computer via File > Transfer Purchases. He may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. He can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
He can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
His iPad should update to iOS 5.1.1 (which is the only version that is 'signed' by Apple for the iPad 1, it doesn't support iOS 6). -
i own a ipod touch and a ipad2g but i lost my ipod touch and downloaded the find iphone app on my ipad and when i opened the app my ipod touch wasnt even listed on it as one of my products but i use the same apple id for all of my products??!! Please Help
Ive never used that but I think there is a find ipod app. But im not sure. The ipod might have had to have it on?
-
I am running iWork 09 (latest versions in all cases)*. When I try to export files from all three of the applications Pages, Keynote and Numbers into the relevant Office formats, I get the error "The file format is invalid." It works fine with PDF or RTF export.
I am able to open the same files in the iPad versions of thess iWork apps, and then export them. While this workaround will do for now, I'd like to be able to just export correctly.
Anyone have any suggestions on what might be wrong?
Thanks,
Iarla
* on a MacBook Pro '07, running Lion 10.7.1.Yes, this worked a treat, thanks very much! *
Iarla
* Note that I needed to manually remove iWorks as the For_iWork:iWork '09:iWork9Update5.dmg.zip file wouldn't work on the latest version of iWorks. This involved deleting the iWork folders in the Applications and Library directories. -
I just received a replacement iPad and when I connected it to my computer I followed the prompts exactly like the apple tech told me too. When I got to a prompt asking if I wanted to restore the iPad he said to click on it. I did. Now my iPad screen is frozen on the iTunes connect screen and I cannot get out of it. An iPad shows connected in my iTunes folder, but when I run a diagnostic it says no iPad is detected.
Any help would be appreciated.
ThanksPersonally, I would call Apple back. However...
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I turned my Ipad off and when I tried to turn it back on, only the apple displays and it will not go past that. What can I do to get it to come back on? It won't acknowledge it when I plug it in either.
I'm glad it solved your problem
-
I DOWNLOADED AN APP ON MY IPAD AND I DECIDED TO PAY SOMETHING, BUT THEN I TOOK IT OFF THE APP AND IT IS STILL CHARING ME,SO WHAT SHOULD I DO?
You can plea your case here:
http://www.apple.com/emea/support/itunes/contact.html -
I just rented a movie from my imac and moved to my ipad. When i tried to watch the movie i couldn't. Help.... what should I do?
Is it just the one film that is showing a black screen, or does the Videos app appear to be frozen ? If it's the complete app then try searching for the name of one of your videos on the iPad's spotlight search screen - swipe your first homescreen to the right, type in it's name, and if it finds it tap on it to see if it plays.
If that doesn't work then try closing the Videos app completely : from the home screen (i.e. not with the Videos app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Videos app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option if the two above don't work is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
When I had to do an update for GarageBand on my ipad2. I had not enough memory to instal the update. So I deleted the app and tried to install my app again but it says installing when it's not. So I can't purchase GarageBand ever again. PLEASE HELP!
Hi Ben...almost the same issue...read mine...not sure yet if it is solvable !!!!
-
I have just updated my new iPad to Iso 6, and when the iPad came back on, I cannot find the Utube icon?
Is it still on my iPad?
If so where will it be, or how can I get it back on?
Thanks.Apple removed the YouTube connection. Google has an app you can use but it needs some work.
-
I updated my phone to the latest software and when I went to check if it had finished updating it asked me to connect to iTunes. I updated iTunes to the newest software too and then connected my phone. My phone stayed on the connect to iTunes screen and then it said I had to restore my iPhone because it was in recovery mode and I can't use my phone at all and I don't really want to restore my phone as I will lose everything as I haven't synced my iPhone for a while so I wont be able to get all data back.
i got corrupted file and it could not do update via iTunes for IOS 7.0.4. I did update directly from my iphone. It got through perfectly; however, ONLY apps that were on the first page could be seen. The rest of the apps was gone. Also, everything such as icon is magnified so big like 1/4 of the iphone 5s screen. omg a scary moment came !
I could not do anything even I tried to shut down by power button. so I had to hold the home button and power button toghether to force it shut down. It did shut down and restore to it normal condition as before. Good luck to all with new IOS 7.0.4 update. -
what should i do to fix this problem
Most, if not all, of the Angry Birds apps are not universal. The HD iPad versions won't sync to your phone, they are for iPad only. If you want the iPhone versions, you have to purchase them separately.
Maybe you are looking for
-
FileLock is not working in Mac OS - Used in Javafx application
In my application, there is pause & resume functionality on the file download. To achieve this, we used java.nio.channels.FileLock to lock the file. It is working fine in Windows, not in Macintosh OS 10.8. We are using JRE 1.7 u 15 to run the applica
-
Help with Applescript, please?
I am working on a script that will allow me to copy/move folders from my Mac to a Windows shared drive, without overwriting the entire existing folder and losing other files that may already exist in it. The commands work fine from a terminal, the pr
-
Is there a method available by which I can benchmark whether my database growth size is appropriate or not. As of now my database size is growing at an average of 20GB per month which I caonsider to be excessive. Please guide.
-
In this PDF from emulex, it talks about how Emulex HBAs can be used to configure NPiV WWNs for Solaris non-global zones. http://www.emulex.com/artifacts/ddf25e8c-1d8e-456f-96ff-21a5353a9d59/solaris10-6.pdf I have yet to find any detailed information
-
Debugging iOS AIR app from FlashBuilder running under Windows/Paralells on a Mac
On my Windows 7 workstation at work, I use FlashBuilder 4.6 to debug iPad apps all the time. The process is simple and reliable -- start the debugger which begins waiting for the app to notify it, move the app into iTunes, move it onto the iPad, laun