I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

This link shows how to do that - https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox

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HT5129 Every time I open iPhoto the dialogue box requiring me to do something before I can use iPhoto, how do I get rid of it?

Every time I open iPhoto the dialogue box requiring me to do something before I can use iPhoto, how do I get rid of it?

Click on the More Info button and ignore the web page, go to iPhoto's Accounts preference pane and delete the MobileMe account. Next to go the System/MobileMe preference pane and log out of MMe. That will stop those messages.
OT

I have a browser setting change notice that comes up every time I open Firefox. No matter what I click on it will not go away. How do I get rid of it?

My choices are: keep my current settings or I am aware of this change and approve it. If I pick either one and say "yes" it will not go away. If I click on the close "x" it will not go away either.

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Hi there I have updated to your lates version but every time I open up the browser and new windows I get this error message 'TypeError: Components.classes[cid] is undefined' although it does work but the message is very annoying

Question
Hi there I have updated to your lates version but every time I open up the browser and new windows I get this error message 'TypeError: Components.classes[cid] is undefined' although it does work but the message is very annoying

This issue can be caused by an extension that isn't working properly.
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

I have attempted to install iTunes multiple times but to no avail. I have installed every file, and followed every instruction on the support pages. I click download, and it takes me directly to the "Thank You for Downloading" page without doing anything.

I have attempted to install iTunes multiple times but to no avail. I have installed every file, and followed every instruction on the support pages. I click download, and it takes me directly to the "Thank You for Downloading" page without doing anything. I am running it on FireFox, and I have tried with Internet Explorer, neither have worked. I have been trying to do this for weeks now, and I am getting majorly frustrated. Please, help.

Perhaps try downloading and saving a copy of the installer to a different PC. (If you're on a 32-bit Windows system, try to download on a different 32-bit Windows system.) Copy the iTunesSetup.exe installer to an external hard-drive, or a large-enough thumb drive or burn it to a CD-R. Carry the installer back to your PC, copy the installer to your hard drive. (Don't run the install from the ExHD, thumb or CD-R.) Start the install by doubleclicking the iTunesSetup.exe file.

Since upgrading to Firefox 5, I can no longer browse for attachments in AOL Webmail, and every time I open Firefox, it asks me if Mozilla can make changes to my hard drive. I've gone back to Internet Explorer.

I upgraded to the latest version of Mozilla Firefox and ever since then, every time I open Firefox it asks me if I want to allow Mozilla to make changes to my hard drive. I have to answer "Yes" or else it won't open Firefox. Then when I open my AOL Webmail and try to browse for an attachment, it freezes up the browser window and I have to open the Task Manager to close Firefox. I have now gone back to Internet Explorer which does not have either one of these problems.

Maybe just corrupted Disk Utility preferences ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Preferences/com.apple.DiskUtility.plist
Click Go then move the com.apple.DiskUtility.plist file to the Trash.
Restart your Mac then try creating a .dmg file.

I keep on losing my tabs and i am getting seriously frustrating as i need them to open each and every time i open firefox 4, i have tabs mix plus. why does this keep on happening? please help as i am a student and i need help with this..

i have now installed too many tabs 1.3.3 to see if that will fix problem.
but yes each and every time i use firefox, not googlechrome, or ie or opera but only firefox 4 and having used tabs mix plus before i never had a problem.
but now with firefox beta and now the full release, the issue is still arising. evrytime i open firefox i close my eyes and wait for it to load... and load... when it does open, i open my eyes and lo and behold my tabs are gone.
thats it please help guys, i love firefox for many reasons i dont want to use opera.
regards
ehtisham

'''[https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/ Adblock Plus]''' {web link}
Blocks annoying video ads on YouTube, Facebook ads, banners
and much more. Adblock Plus blocks all annoying ads, and
supports websites by not blocking unobtrusive ads by default (configurable).
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

I loaded firefox 5, now all i have is a purple surround with a white screen, how do i get rid of this and go back to the old version of firefox????

i was using the previous version of firefox and it worked fine,
the new version firefox 5 came up to down load so i did this and now when i press the firefox icon all that comes on screen is a blank firefox window....purple surround with blank window..
i have vista basic...

Your profile might have been corrupted during the upgrade. I suggest trying a new profile. Close Firefox, then on the Windows start menu, type or paste this into the Run or search box:
 firefox.exe /ProfileManager
Create a new profile, which will be more or less plain vanilla. Assuming that works normally, you can move key settings like bookmarks from your problem profile to the new profile, see: [https://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile Recovering important data from an old profile].
If that doesn't work, here's the process to roll back.
Due to security vulnerabilities, rolling back to Firefox 4.0.1 is not recommended. Firefox 3.6.18 would be the safer choice.
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
Close Firefox 5.
You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.
Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.
Note: When you first start up, you might be in the new blank profile. In that case, close Firefox and use the profile manager to switch back to your default profile.

I have downloaded Firefox android a number of times and every time I open Firefox and try to use the search line Google Chrome takes over the search, so save to

PDF in Firefox remains grayed out, because l cannot do a Firefox search. l cannot change the default search in apps because there all grayed out. l cannot change it in settings - search for Google Chrome and Firefox, because there is no Firefox appearing, even after in Firefox tip saying long press search line to add it. Cannot get box to come up either, to be able to change default search to Firefox by clicking always or once. My tablet is a Lenovo Yoga 8 Android jelly bean 4.2.2 OS. Please can someone help, l have been trying to figure this out for more than a week. l especially wanted to use the save to PDF function in Firefox. Please, please HELP!

Hi nature26,
There is no Firefox search, there are a number of search engines you can choose in the Settings men u > Customize> Search Engines
The search engine will be searched in the toolbar, as you type there will be an option to chose to search in many engines. If you turned on google search suggestions this will happen as well.
When you say the option is greyed out, can you please take a screenshot on the tablet and upload it in a response, it is a little unclear what you are trying to do. [[How to make screenshots]]
When you say you want to save to a pdf, are you talking about this add on for the android?
[https://addons.mozilla.org/en-US/firefox/addon/save-as-pdf/]
We look forward to your reply.

I bought a song on iTunes and it was downloaded on my ipad with an additional copy that does not play and can't be deleted. The song does not show up on on my ipad through iTunes. How do i get rid of the copy?

I tried wiping out my music but it's still there and it's annoying.

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us

Cannot get upgraded App to move into App folder. Every time I open Firefox, the install program tries to run again.

I upgraded to FF 8.0 but have been unable to get the App to copy over to the App folder. It asks me if I want to overwrite the existing file of the same name. When I try, it tells me it cannot because certain items had to be skipped. It tells me to go to File<Get Info and make sure "Locked" is deselected and that the permissions are all set correctly. However, it does not tell me what these "Items" so I can check them. I have tried to eject the Firefox disk as well as move it to the trash but, no matter what I do, as soon as I open the browser again, the disk pops back up on my desktop and the Application copy window opens back up.

Make sure that Firefox gets installed properly. 
Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive. 
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
*https://support.mozilla.com/kb/Installing+Firefox+on+Mac
*http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X

My daughter has a iphone and changed her phone number but when I go to text her both numbers show up . How do I get rid of that old number in iMessage ??

My daughter has an iphone and changed her phone number . When u go to text her both phone numbers still show up . How do I get rid of that number in iMessage ??

She needs to deactivate iMessage on her device and the re-activate using the correct number.

Two add-ons update every time I open Firefox; same versions, over and over.

NoScript and Download Helper launch updates every time I open Firefox (latest ver). If I close browser, they launch again immediately.

''FredMcD [[#answer-716532|said]]''
<blockquote>
Try this, remove both. Restart Firefox. Any problem? Now install '''one'''
add-on from its '''[https://addons.mozilla.org/en-US/firefox/ Mozilla Add-ons Web Page]'''.
Restart. Any problem? Now do the other add-on.
</blockquote>
Thanks, Fred. Tried that and tried it again, restarting between attempts. No dice. Firefox still wants to download both every time. I can even apply my license to Download Helper. It runs while Firefox is open, but tries to reinstall DLH next time I open Firefox.

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

I'm new to photoshop cc 2014. As I try to type in the text box my text won't show up and every time I click on the layer it alway progress rendering type? What does that mean and is there a way I can turn it off?

I'm new to photoshop cc 2014. As I try to type in the text box my text won't show up and every time I click on the layer it alway progress rendering type? What does that mean and is there a way I can turn it off?

Check online with the web site of the maker of your video card for an updated driver (assuming you're running Windows).
-Noel

I updated to 3.6.15 and every time I open Firefox the Thank You for upgrading window pops up along with my normal homepage. How do I get rid of that?

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