I updated to the latest version of itunes and now the computer does not recognize the ipod so now it will not complete the sync of music and files
i updated the os on the ipod as well
Hi there bowlerinager75,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason
Similar Messages
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When I try to install the latest version of ITunes on My windows computer, it doesn't install. It says log in as administrator (which I am). Any fixes?
What didn't work? Removing everything or just the older version of Bonjour? Did you follow the instructions in the link I provided above to walk you through the process?
Perhaps it would be a better idea to post this in the iTunes forums, since it is an issue with iTunes and your iPod Shuffle.
https://discussions.apple.com/community/itunes
B-rock -
whenever i download the latest version of itunes it slows my computer down and will not access the store, whenever i download the latest version of itunes it slows my computer down and will not access the store, any suggestions?
In the course of your troubleshooting to date, have you worked through the following document?
Apple software on Windows: May see performance issues and blank iTunes Store -
I installed the latest version of iTunes on my Windows XP. I can launch it but it won't connect to the store because it says I don't have a network connection but I do because I'm on the internet right now! Help!
The requirement shoul be on the box the iphone came in. they are also on the website
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)" -
I cannot install the latest version of iTunes on my laptop (windows xp). I receive a windows installer error. Am not having any problem installing other software or syncing w iPhone. Made the mistake today of uninstalling my older version and not cannot install new. Need new version in order to sync w new iPad.
Any help would be appreciated.Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.
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I cant seem to download the latset version of itunes onto my laptop computer. I keep getting this error HRESULT: 0x8007054F. Dont know what that means. Please HELP!!!!!!!!!!!!!!
Hi tKalra - I got the same error and finally managed to install itunes successfully. Below is what happened with me.
I have Windows7 64 bit. I downloaded itunes 10.6.3 for windows64bit and started the installation wizard by opening the downloaded file. At one stage I got the same error you have mentioned above. I started googling to find a solution and thats how I found your post. Anyway I went through lot of other posts that suggested lot of different things but I just wanted to try my own thing first.
So what I did is to go through with the wizard by clicking ok on the error. I then got an error about apple mobile device service not running. I ignored and went ahead with the installation. Installation finished but the itunes wont start giving the service not running error. I tried to manually start the service but it gave a privilege error.
I then went to control panel and uninstalled itunes, apple mobile device thing and bonjour..basically what ever was from apple. Then I also went to start -> run -> regedit and checked for any registry keys for apple under local user and local computer. Deleted if found. Restarted and then just right clicked on the itunes setup file that was downloaded and ran it as administrator. That did it for me. So I am guessing it was privilege thing but not sure. Hope this helps. -
i just downloaded the latest version of itunes but i cant zync my iphone nor my ipod. it just to work perfectly with the older version of itunes but now itunes does not detect my ipod nor iphone. i have a windows pd and iwindows detects the iphone and ipod. what is something i can do to fix the problem??
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests -
HT1926 Can't install or uninstall the latest version of iTunes
Everytime I go to install the latest version of iTunes I get through most of it, then a window comes up that says "Windows Installer" - "The feature you are trying to use is on a network resource that is unavailable." - "Click OK to try again, or enter an alternative path to a folder containing the installation package 'iTunes64.msi' in the box below."
In the drop down dox below the previously stated there are two options:
1) C:\Users\"Username"\AppData\Local\Apple\Apple Software Update\
2) C:\ProgramData\Apple Computer\Installer Cache\iTunes 10.5.0.142\
Neither of them work and I get the message: "The path 'C:\ProgramData\Apple Computer\Installer Cache\iTunes 10.5.0.142\iTunes64.msi' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes64.msi' in a folder from which you can install the product iTunes."
There is an option to Browse for the porgram but I can never find what it needs. Even when I attempt to uninstall iTunes I receive the same messages as above. I have a Windows 7 PC. I have looked through all the possible Troubleshoots on the Apple website and on the iTunes site and none of them helped. My iTunes works perfectly fine and does everything it is supposed to except when I attempt to install iTunes. I have tried every way possible and still nothing works.
Below are the windows that appear when I attempt to install iTunes. Any help would be appreaciated, I just really want to get the latest version of iTunes on my computer, it has been a while since I have.Superb detail, thank you.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Can't install or uninstall the latest version of iTunes
Everytime I go to install the latest version of iTunes I get through most of it, then a window comes up that says "Windows Installer" - "The feature you are trying to use is on a network resource that is unavailable." - "Click OK to try again, or enter an alternative path to a folder containing the installation package 'iTunes64.msi' in the box below."
In the drop down dox below the previously stated there are two options:
1) C:\Users\"Username"\AppData\Local\Apple\Apple Software Update\
2) C:\ProgramData\Apple Computer\Installer Cache\iTunes 10.5.0.142\
Neither of them work and I get the message: "The path 'C:\ProgramData\Apple Computer\Installer Cache\iTunes 10.5.0.142\iTunes64.msi' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes64.msi' in a folder from which you can install the product iTunes."
There is an option to Browse for the porgram but I can never find what it needs. Even when I attempt to uninstall iTunes I receive the same messages as above. I have WINDOWS 8. I have looked through all the possible Troubleshoots on the Apple website and on the iTunes site and none of them helped. My iTunes works perfectly fine and does everything it is supposed to except when I attempt to install iTunes. I have tried every way possible and still nothing works.
Below are the windows that appear when I attempt to install iTunes. Any help would be appreaciated, I just really want to get the latest version of iTunes on my computer, it has been a while since I have.
I've tried installing the Windows Installer Clean Up but I can't even find that file to open it.
SOMEONE HELP ME PLEASE!Superb detail, thank you.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I can't get the latest version of iTunes 12.0.1 for Windows (64-bit) to work on my laptop.
I can't get the latest version of iTunes 12.0.1 for Windows (64-bit) to work on my laptop. It says it has successfully downloaded and installed, but when I try to connect my new iPhone 6 to iTunes i get an error message 'need to install new software' but i thought i had! Please help me as i have had to connect my phone to someone else's mac and therefor don't have my music etc on my phone HELP! I have had IT support at work trying to figure it out and no one can!
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Since downloading the latest version of iTunes my iPhone 4 is not recoginized
Hi, I don't know if this will help you but I have both an iPhone 4 and a iPhone 6 that would not work. In my case the latest version of iTunes is 12.01.035. I remembered having a similar problem on Windows 7/64 bit a while back and decided to reboot my computer go into the bios and basically disabled a bios setting called Intel xHCI Mode. This flag in the bios is used to turn off the USB 3.0 controllers. As soon I did that, and saved my system booted fine and it noticed both phones just fine. I tested this several more time on my system which is still fairly new having been build from scratch last last year. Each time when I turned USB3.0 back on, iTunes and Windows 7 for that matter would not notice my phones. If you do a search on that bios setting you will find the USB 3.0 has caused problems with many of the older device drivers and technology.
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HT5654 how to add videos to the ipad using the latest version of itunes
how to add videos to the ipad using the latest version of itunes ?
Hello zaraa90,
After reviewing your post, I have located an article that can help with syncing content. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Sync your iPhone, iPad and iPod with iTunes using USB
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
My computer runs on Windows 7, and I've installed and updated the latest versions of itunes etc, but still to no avail! I've tried different usb ports, troubleshooting, etc... But it still says "One of the USB decuces arrached to this omputer has malfunctioned and windows does not recognize it".
The iPod is brand new, sent to me by Apple as part of the 1st gen replacement programme. I've been using the cable that came with the 1st gen iPod (I bought the first gen second hand) It always worked on my computer with the 1st gen iPod. So I was wondering, do you think I need to replace my cable in order for my PC to recognize my iPod or is it something else?
ThanksTry a different cable. And are you connecting directly to your computer or through a USB hub?
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I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.
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I recently updated my iPhone to IOS 8 and it said I need the latest version of iTunes to sync and back up however my computer won't allow it what do I do !?? Anything helps!!!
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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I can not sync my IPhone to My Imac. I have the latest version of ITunes on my Imac. I have tried reseting my phone (3), changing ports. Nothing works. I was thinking maybe my phone has the earlier version of ITunes but I can't update it.
Did you already have a look at this article?
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
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