I upgraded my iphone 4s to the iphone 6 , and when trying to restore my settings from icloud, I keep getting the same error message, "unable to connect to icloud". it's been this way for 5 days! How do i fix this?
I upgraded my old iphone 4s to an iPhone 6+ last Sunday (12/28). I've been trying to restore my settings and whatnot thru the icloud restore, and have been unsuccessful. The Wi-Fi connection isn't the problem, I'm not sure what is. The error message I keep getting is: "couldn't connect to icloud", it's been 5 days!! How do I fix this?
Hi I would Restore New iPhone back to Factory Settings After Restore use same Apple ID & you will get all your Apps &Data back. This will get rid of any bugs. Cheers Brian
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Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
Everything was supposed to be backed up and restored after the update!
Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
Apple, you have no idea the level of stress you have created today.....Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key! -
I set up ITunes etc. but keep getting the same error message: itunes cant connect ....error
I'm getting very annoyed. Last night I bought an Ipod Touch for my son's birthday today. Tried to set it up last night...no go. I figured I was just tired and thought to try again this morning. I hooked the Touch up to my PC (running WIn7 Ultimate), downloaded the latest ITunes and set up "my" Apple ID. The fact I had to use my Visa was another annoyance. I set up HomeShare on his and my PCs and figured I'd activate the IPod from his PC, because it said on the acct. page that you could activate the acct. on only one computer. I plugged it in and got the " usb to itunes" image on the ipod screen, opened Itunes, checked for updates and it was the latest version. It said I have activated it on 2/5 PCs and before I could do anything else, I got the error message: " iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065)" which pops up everytime. Still haven't seen the "app screen" on the ipod. I must say I'm rather disappointed with Apple after hearing how good it is. Doubt if I'll ever buy a Mac PC. They seem to be worse than MS for proprietary bs. If I can't get this working soon it's goin back.If anyone has had the same problem, I'd appreciate any feedback Thanks.
Have a look at the articles mentioned here:http://support.apple.com/kb/TS3694
Unknown Error containing "0xE" when restoring: To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information. -
Can anyone help please? Backed up Iphone 4s to icloud and received the replacement one. So I am trying to restore from icloud. Unfortunately, the phone tells me that the IOS system (showing 6.1.2 required) is incompatible and so are the previous 3 backups... I dont have the laptop to hand in order to backup to itunes either. I'm guessing I cant set up as a new phone, get the latest IOS system update and then restore the backup from icloud... or can I?
On your new phone: Settings>General>Software Update. Once done: Settings>General>Reset>Erase All Content & Settings. You'll now be able to use your backup.
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I uninstalled iTunes the first time because it wasn't updating my phone. And now, when I go to re-install it I am getting an error message that says "The installer has insufficient privelages to modify this file" (x86) I don't know how to get around this and now I can't sync or update my phone or anything because I don't have iTuunes so it's pointless.
i have the same problem, have unistalled itunes as was told to because of upgrade fault & now have nothing
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I have tried over and over again thinking it was I didn't know the password I keep changing it yet my phone still says it's incorrect
Press forget password and reset it
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My Ipad has been stolen at home.
I've purchase a new one and when trying to restore a backup from I cloud the Ipad showed me a different Apple ID than mine and refused my Apple ID.
Can it be this ID (which is an email adress) is the email of the one having my stolen IPAD ?
THANKS
OlivierThe appleid its showing you is associated with one of the apps / songs or another purchase that was on the device the last time it was backed up which it needs to download the app / purchase again. It won't be from the person who has your ipad now unless they downloaded it and then your device was backed up afterwords, so only if the backup date was listed as AFTER your device was lost / stolen.
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When trying to download purchase music from ITunes, I keep getting that it can't because of error 3131. What does this mean?
Must be a temporary glitch...seems to be up and running again.
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after unlocking over the phone from ATT and resetting iphone 3gs I keep getting the same error message "could not activate phone" neither Apple Store Tech or ATT were able to fix this .
Itunes displays a message saying "there is no SIM installed in the phone you're trying to activate" even if there is the same SIM that was working minutes before.
The SIM works on a different phone I tested it.
Any ideas?? TKS Sandro“Could Not Activate EDGE” error message Update ...
Well it’s going on day 6 and still sporadic to no EDGE on my iPhone. At one time, it was thought to be a defective iPhone – since my partner’s iPhone works just fine.
After over three hours on the land line with AT&T and Apple, I was sent to the local Apple store for a replacement. Of course, as soon as I walked into the Apple store my iPhone worked just fine. ;-( The local store replaced my iPhone and suggested I go home and activate the phone as a NEW iPhone, that way if there was a bug in my data it would not carry over to the new phone. Did that and well… still sporadic to no EDGE. By the way, I have the Big White “E” to the right of the 5 bars and AT&T .
AT&T said last week they has “Software” issues in my area, but the CSR I talked to did not know what the issues were or if they were the cause of my problems. He did say they would call me back today to see how my iPhone was doing, but alas, no call back.
When I’m next to my partner, trying to access the same feature, his iPhone is just so fast. Mine hangs up, draws out and finally I get the error message, “Could Not Activate EDGE”. I am updated to version “1.1.4(4A102)”. New (refurbished) iPhone direct from Apple.
I remember reading a while back about some problems others had when they upgraded to from 1.1.3 to 1.1.4. I never had those problems, but it sure looks like they may have started. Does anyone remember what the problems with 1.1.4 were, what was done if anything to correct them, and best of all any suggestions?
By the way, this is Seattle, not some small – out of the way place where connection and signal strength is expected to be second rate. Also, I had full function of my iPhone from the day I bought it in June 2007, all the way up to Thursday March 20, at 2120.
Thanks
Joe -
Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
I just got a new iPhone 4 and i tried to download some songs from my itunes account onto my phone and it bricked my phone! So I can't use my phone, it's locked. It shows a plug going into an adaptor frozen on my phone. How can I resolve this problem? I got my phone at Verizon yesterday so I went back to see if they could help me today and they didn't know anything about it at the Verizon store. Theyy said to try IMac store here in town...
Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman -
I have an iPhone 3GS and was trying to restore it...
Now it won't let me activate my phone and my itunes tells me I have no SIM card inserted when I do.
Any ideas on how to get it working again?This means that the phone was previously hacked to carrier unlock (unauthorized unlock), and when you restored, the hack was removed and it became re-locked to its original carrier. It will now accept a SIM card only from that carrier.
Your only option is to contact the carrier it's locked to and enquire if they will provide authorized unlocking. Not all carriers will unlock and those that do usually have requirements and qualifications - i.e. you have to be a current or former customer in good standing. -
Guys am using an iphone 5s that is sealed new, and i tried to restore my backup from my itunes and it was restored a wrong backup that doesnt belong to me and it contains an icloud account, and i want to delete this account. Any help please.
This phone was new. And it was sealed from the box that was closed. And the backup was on my laptop. And this icloud account was saved by mistake on my laptop.
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Ever since updating to new OS, my iphone won't sync to itunes. When I plug in the phone to the PC, dialog box says I need to update itunes to 10.6.3 or later. I did that update, but still get the same error message.
Can anyone offer suggestions?
Thanks!Since it told me to update, I updated to 10.7.
Then when I plugged in the phone again, it gave the same message that I need to update itunes. -
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