I uploaded the giftcard money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?
i put money to my itunes account. and now when i try and buy a song it keeps saying that it has to charge my card. why wont it let me use the giftcard money? how can i fix this?
If you still have your old card listed on your account then try selecting the 'none' option and remove it and then try entering the card's details from scratch. If that doesn't work then what is the full error message that you are getting, and the card is registered to the same name and address (including format and spacing) that you have on your iTunes account ?
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I had to change my iTunes password. Now, when I try to buy a song, it repeatedly asks me for the password and doesn't seem to register it and go to the next step. It's becoming very frustrating. And, equally, if not more frustrating, is the fact that there is no simple way to contact Apple to find out how to fix the problem. I hope someone here has the solution.
Thank you!After you changed the PW did you go to Settings>iTunes and App stores and sign out and sign back in?
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I have problems syncing my new iPhone 5 to iTunes. I read somewhere to disable iPhotos and that has allowed me to sync but my photos are not on my iPhone. How can I fix this?
Try updating to iPhoto 9.4.1. If it's not appearing in your Software Update yet, try updating using a .dmg installer downloaded from the following page on the Apple website:
iPhoto 9.4.1
From the release notes for the new version:
What's New in Version 9.4.1
Improves the reliability of syncing to iOS devices via iTunes
Fixes an issue that could cause iPhoto to quit unexpectedly when using the Export command
Addresses an issue that could cause iPhoto to quit unexpectedly when upgrading multiple books, cards, and calendars
Resolves an issue with downloading and viewing photos synced from Facebook albums -
I recently got an icloud account and now when I try and sign in it says the e-mail account is already taken. How do I get in to my icloud account?
I wouls also like to know how to download pics off of my ipod 5th generation onto my PC computer through icloud or any other way.It sounds like you are trying to create a new icloud account, not just logging into an existing account. When you type in your Apple ID and get that error, it's because you are trying to create an account using the same ID that is already being used in another account.
Go to Settings>iCloud and scroll to the bottom of the screen. If you are logged in, press the Delete button, then try logging in with the existing ID.
As for pics, the most secure way is to connect ipod to PC with USB and look at the Photos tab for your device in iTunes. Using Photo Stream is another way, but it doesn't always work, depending on conditions. -
I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?
Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?
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I have use three free apple Id and now when I am creating a fourth time it's saying that it is the maximum. What must I do to create a new apple id. Plz help
Sorry, no way around this limitation on an iOS device. To use a new iCloud account, you need to create such on a computer first, then setup the account on your iOS device.
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I curently have credit on my itunes account. However when I try to purchase an app, it keeps asking me to update billing info. Why is this when I have credit ?
To purchase from iTunes you are required to fill in an address section under the billing info. You don't have to put in a credit card, just a name and address, so that iTunes can send you receipts later.
I had to do this when I first started buying things from iTunes, you just go to Account>Billing Address> Edit
Niels -
When I try to buy music, I get message saying that my credit card information does not match the bank records. My information, formatting are exactly the same as the bank. Help!
Look on one of your bank statements and be sure to enter the billing address exactly as it shows on the statement. Some folks forget where they actually get the statement. They put their home address in iTunes/Mac App Store and they actually get the statement at their place of employment or vice versa.
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Thanks so much for your reply but that won't help in my current situation. Maybe I didn't make it clear. The latest version of Quicktime as new as it sounds doesn't support screen recording on a powermac G5 Motorola chip with OS 10.5.8 which is the highest os I can go with that machine. If I can sync the two computers so I can get the application to record from my newer computer then I'm ok. I just don't have the recording application for audio that I'm using to demo for the website on the laptop as it's about 10,000 dollars. So, I have to use the older computer to do the audio presentation and try to get the newer computer synced to it so I can use the new version that works on snow leopard to record a screen shot that will hopefully appear on my laptop instead of the old machine. Hope that makes sense. It's a bit confusing but in a nutshell it's like this:
1. I am a Pro Tools Instructor which is the state of the art application and recording device for audio and movie scoring and I have a new job where I make small snippets of tips using Pro Tools which I'd like to record with quicktime on screen as they happen
2. the best version of Quicktime Pro available for the Power Mac, OS 10.5.8 will not do screen recording on it.
3. I can use the Quicktime application from my newer laptop but I need to sync it to the old machine
4. I'm hoping but I don't know, if I do this, that I can record Pro Tools in action from my new machine buy seeing it on this laptop screen and then recording it with the new quicktime.
5. If I can sync the two computers, I'm hoping this can happen but I can't use my ethernet connection as I have it used to connect to my recording console and can't afford to buy anything new like an ethernet hub yo connect the two so I'm hoping that there's another way to connect them.
I hope that makes sense and that possible you or someone else can help. Thanks so much! Scott -
I just downloaded Adobe Flash Player, but I still get the message "Adobe Flash Player out of date" and I cannot play videos. I use Mac OS X Yosemite on a MacBook Pro. How can I fix this?
1. System Preferences > Flash Player > Advanced > Delete All
Press the "Delete All" button.
Install Adobe Flash Player.
http://get.adobe.com/flashplayer/
Download it first.
The next step is important.
Click Safari in the menubar and select “Quit Safari”.
Follow the prompts and install it.
Restart computer. Relaunch Safari. -
Why are red dots next to my music? How can I fix this so my music will play?
Why are red dots within red dots next to some songs on my phone? How can I fix this so that the music plays and the dots don't just turn grey when I press them? All the music is from CDs not the music purchased from iTunes. Thank you.
The red circles with squares inside them often mean that the sync with your iTunes went bad.
Try re-syncing your device. Can you play these tracks in iTunes?
If a re sync does not work then you may need to rebuild your iTunes Library.
iTunes: How to re-create your iTunes library and playlists - Apple Support
never done this myself have always been lucky with the resync.
PJRS -
I recieve this message every time I start my computer, AppleSyncNotifier.exe - Entry Point Not Found. How can I fix this?
No problem.
You can either get it via Apple Software Update ("Start > All Programs > Apple Software Update" ... it'll appear in the "New programs" section) or by downloading an installer from the following page on the Apple Website:
http://support.apple.com/kb/DL769 -
when i click upgrade my ipod touch wont upgrade...its a 1.1.5 and i want to upgrade it...how can i fix this ?
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
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I recently had to replace my laptop and now I can't sync iTunes and my phone - the message is that the laptop is not authorised and when I try and authorise it it says that the itunes store is currently unavailable - but it is available on my phone, and I have been trying for over 24hrs - it should be available by now.
I have checked my firewall settings and they are ok
How can I remove old PC's that I no longer use and make sure that this is the only computer that is authorised for my account - and how can I access the iTunes store so that I can authorise it?
Help pleasei had to format my laptop
You can reinstall Lion (Mac OS X) by pressing Command + R while booting your Mac. No need to re download Lion again.
Help here > OS X: About OS X Recovery -
Windows XP SP3. Worked this morning! Now I get this error
XULRunner keeps saying "error: platform version 20.0.1 is not compatible with >min version=19.0 <max version=19.0" how do i fix this?This is caused by a broken (corrupted) Firefox installation where not all files have been updated properly.
Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
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