I use a Macbook Air. I should have selected ''remind me later'' but accepted the terms and conditions. Now I can't activate my Creative Cloud Student package. Could Adobe re-activate my Install code? It says i already used it.
I use a Macbook Air. I should have selected ''remind me later'' but accepted the terms and conditions. Now I can't activate my Creative Cloud Student package. Could Adobe re-activate my Install code? It says i already used it.
Linemijnv19982937 I am sorry that you are facing problems activating your membership. Do you receive any specific error messages? For information regarding the activation process please see Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.
Similar Messages
-
I am trying to create an Apple ID by using the Itunes icon on my iphone 5s for the first time. It opens up a screen with the 54 pages of Terms and Conditions and it does not allow me to even accept the Terms and Conditions... no Accept option or place to click!
The only option is to Send the terms and conditions via email... which also does not work...it keeps asking me to "try again"... Has someone else had this problem?Hello, Wyseup.
Thank you for visiting Apple Support Communities.
Most likely this email address has been attempted to be setup as an Apple ID at some point. You can reset your Apple ID password via the steps in the first article below. If you do not have access to the email account, need assistance or are not receiving the password reset link, see the second article.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
In the icloud settings, I am told I need to accept the terms and conditions to use icloud. However, when I click on "Terms and conditions", I get a message "unable to connect to server". This has been happening for a week now since I upgraded to iOS 7.06. There is no problem with my wifi or cellular connectivity, all other applications work perfectly. P.S.I have never used icloud before, but wish to do so now. How do I overcome this problem?
Have you turned the iPad off then back on? That often helps with problems.
-
What is going on with itunes update? I keep getting the message that updates are available for itunes, safari and icloud, but when I accept the terms and conditions and the install 3 items message, it keeps going back to telling me there are 3 updates available and have to accept terms and conditions again without it ever installing!! I am using a PC with windows vista. Have not had this problem till December when I got an ipad and had icloud installed, don't know if there is a connection.
I can't offer any help but it soulds like Apple goofed with the latest update. Many of us have the same problem. I may wait a week or so to see if Apple responds.
-
I downloaded iOS7 in my iphone4 but to install I need to accept the Terms and Conditions. I accepted many times but it doesn't proceed. Stocked.
I updated the software on my iphone4 tonight and ran into this same endless loop - "itunes terms & conditions have been changed" - go to itunes, aceept - back to the "T&C have been changed message" with no ability to do anything in the app store until I accepted the new terms.
While not a very direct solution, I was able to finally accept the terms in a way that seem to register with apple by making a purchase through iTunes on my computer. This forced me through updating my payment information and updating my iTunes software to the latest edition (which I had not yet taken the time to do). After doing both of these, iTunes took me through the terms & conditions on two separate pages, but ultimately allowed me to purchase my song. Once I completed these steps, it fixed the problem on my phone, so now I can update my apps and download new ones without running into that loop.
Hope this helps!!! -
trying to install PE 13 on a second PC. Organizer opens but the Editor will not open from the organizer after signing in and accepting the terms and conditions.. Thought PE 13 could run on more than one machine as long as you did not run them at the same time..
Hi,
Please try out the following workarounds and see if it helps:
1. Renaming SLCache and SLStore folders
Please go to following location:
WIN: C:\Program Files (x86)\Common Files\Adobe
MAC: System Library/Application Support/Adobe
and rename the SLCache folder present there.
Similarly, rename SLStore folder present at following location
WIN: C:\ProgramData\Adobe
MAC: System Library/Application Support/Adobe
After renaming these folders, try to login into the sign-in screen again.
In case it does not help, try out this:
2. Switch the User account to Hidden Administrator. Try signing in from there.
Enable the (Hidden) Administrator Account on your WIN machine. To enable the same, please refer to link.
Sign Out of current user account and then log in with the new account created.
Try launching Photoshop Elements Editor and login into the sign in screen that pops up.
If editor launches up fine, you can disable the Hidden Administrator account created in first step. Steps to disable the account have been mentioned in the same link.
Thanks,
Anwesha -
TS3988 It says "unable to connect to server" when I try to accept the terms and conditions
It says "unable to connect to server" when I try to accept the terms and conditions for ICloud. I have an Iphone4G
Delete the iCloud account and sign back in.
-
I have agreed and accepted the terms and conditions multiple times
I have agreed and accepted the terms and conditions multiple times and I am still being asked to accept. All I want to do is watch the new episode of Glee and I am highly considering doing so illegally or getting a ******* hulu-plus account because iTunes for some reason does not want me to purchase anything. I have been playing along in this treacherous cycle for a ******* half-hour. How do I make this stop?
Hello ms450,
I would report an issue with the purchase directly to the iTunes Store support with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
Sterling -
I updated my iphone 4S successfully. But now I get a message that says I need to read and accept the Terms and Conditions. But when I select the Terms and Conditions, nothing appears but a message that says "cannot locate."
Hi bondercin,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Also, sign out of your iTunes Store account and sign back in:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
This article provides additional troubleshooting steps for connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy -
I downloaded a movie from itunes on my ipad. In the downloaded area where the movie should be, I only get a link to "iItunes Terms and Conditions", no movie. There is nowhere to accept the terms and condotions.
Nevermind, the movie was there in the Videos app, not itunes downloads. Thanks.
-
Can anyone help me? Suddenly (i.e. just a few minutes ago) this problem has appeared. I attempted to update two apps on my iPad. The Terms and Conditions agreement comes up, I read the terms and conditions, I agree to them, I click AGREE, it disappears, I reclick on update and the Terms and Conditions agreement appears and we start the mobius strip all over again. I tried to see if it was just on my iPad by trying to download a new app on my iPhone. same problem. Anyone have advice on how to resolve this issue? Oh, and of course, Apple has declared my two new devices to be out of warranty and want me to pay to ask how to fix a problem caused by their own software. Lovely. so helpful. Hey Cupertino ... are you paying attention? I might start tweeting about this.
I updated the software on my iphone4 tonight and ran into this same endless loop - "itunes terms & conditions have been changed" - go to itunes, aceept - back to the "T&C have been changed message" with no ability to do anything in the app store until I accepted the new terms.
While not a very direct solution, I was able to finally accept the terms in a way that seem to register with apple by making a purchase through iTunes on my computer. This forced me through updating my payment information and updating my iTunes software to the latest edition (which I had not yet taken the time to do). After doing both of these, iTunes took me through the terms & conditions on two separate pages, but ultimately allowed me to purchase my song. Once I completed these steps, it fixed the problem on my phone, so now I can update my apps and download new ones without running into that loop.
Hope this helps!!! -
How do I "connect to server" so that I can accept the Terms and Conditions?
Try deleting the account, then sign back in.
-
I want to be able to download apps, but I am unable to. I have turned it off and on again, I have went out of the app store and then went back into it again, I have even waited a couple weeks before trying to download it again.
iOS 7.0.3 is now available ,that may have a fix
-
I updated my I Phone4 with the latest version iOS7 after updating I was asked to enter I tune password etc and then was asked to accept the terms and conditions which I did......but nothing happens it stays on the same unable to complete the final stage.....my phone does not work I am stuffed can someone help.....cannot get thru to Apple I tried contacting them
Hi Rajvidya Das,
Do the following, then try again:
1. Close all open apps: Double click on the Home key and then swipe up on each of the thumbnails that appear above the open app icons
2. Sign out of the iTunes store: Settings>iTunes & App Store, click on your Apple/iTunes ID, then sign out
3. Check Settings>Safari, and make sure that "Block Cookies" is not set to "Always". If it is, change it to either of the other two options
4. Make sure you do not have Restrictions turned on. If they are turned on, make sure that access is allowed for Safari, iTunes Store, Installing Apps, and Deleting Apps
5. Reset your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds). Once the Home screen redisplays sign back into iTunes and try again
Cheers,
GB -
We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required to install. The apps have already been installed. The users cannot run them unless they are in the local admin group.Using "Run as admin" does not work. It gives the same error.
I have opened a case with adobe support and was basically told to suck it up and put the users in the admin group. Actually, what was said was that it is "mandated that the users have administrative rights".
There are a couple of things wrong with this. It was working for both users until recently - a recent required creative cloud update. The users have never been local admins yet the apps were working (poorly, but working).
We are in an enterprise environment and users simply do not have administrative rights on the computers.
I have changed permissions on all adobe folders, granting users or authenticated users modify or full control rights, did the same in whatever Adobe registry HKLM keys I could find. Nothing has allowed the users to run the apps - unless they are put in the local admin group.
Someone has to have a fix for this. Adobe apps have proved to have far too many vunerabilities to even entertain the idea of elevating user rights. I can't imagine that enterprise environments are allowing this.
Any help or suggestions are greatly appreciated.Jeff,
Thank you for your response. The users in question are "standard" domain users. We do not reduce users permissions below the standard level.
The apps do not load with their current standard user permissions.
The thing that makes this odd, is that up until recently they did this issue with cloud apps. The only way I can make it work for them now is to put them in the local administrator group on their pc's - which is not going to happen.
This is what they now see. As I said before, this was not a problem up until recently they would see all their available apps. If I put them in the local admin group the apps are listed without having to install. Everything is there, just not accessible to the user.
Maybe you are looking for
-
Does anyone know what is wrong with these import statement? import Reduction; import Mapper; import ApplyObj; import ApplyObjUnary; import java.lang.String; public class Driver{ public static Driver me = new Driver(); public static void main(String[]
-
QoS Problem - Outbound Ethernet Marcation
Hi all, I have a problem with QoS. Everytime a voice packet go outbound through an Ethernet interface the router remove the DSCP marcation 46 (EF) and marks as 0. Serial interfaces work fine. I've tried with different IOS versions but the problem is
-
Hi, i need urgent help on this. i am opening a file in binary mode. how will i know how many records are there in that file. data: l_buffer_in type xstring. OPEN DATASET P_TEMP IN BINARY MODE FOR INPUT. READ DATASET P_TEMP INTO L_BUFFER_IN . I
-
Hi, I've checked how to use Kannada keyboard in Yosemite. But, there are some 'vattu forms' and other grammar in Kannada language that I don't know how to use it. I know how to change between the keyboards and can also view keyboard. However, For eg,
-
Additional field on IP01/IP02
Hi: I have added a new field on IP01/IP02 transaction with SAPLIWP3 screen exit I need to save the value of the new field when an user push the 'SAVE' button on IP01/IP02 like with the rest of data. How do you do it? Regards