I use iCloud to store my contacts but in Outlook it only sorts by first name. Although in iCloud it can be set to sort by last name, I cannot get it to do that in Outlook.

I use iCloud to store my contacts, but in Outlook it only sorts by first name. Although in iCloud it can be set to sort by last name, I cannot get it to do that in Outlook. I have thousands of contacts and cannot sort though all the first names to find one.How do I get it to sort by last name in Outlook?

By reading this:
http://office.microsoft.com/en-us/outlook-help/display-the-contacts-list-in-last name-firstname-format-HP001034286.aspx

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I downloaded the recent Pages update but now I can not open some documents done last year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3

I downloaded the recent Pages update but now I can not open some documents done in the past year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3. Do I have to purchase an update of Pages?

You are not on Mountain Lion anymore, right? You are on Mavericks and have downloaded Pages 5 and then created docuemnts in it which can't be opened in Pages 09.
No, you don't have to buy a newer Pages but you have to be particular about which version you use.

HT201272 I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4463 I got I tune gift cards...I'd like to use them purchasing other items at apple store...BUT they appear geared only to purchase tunes...it keeps referring me to billing information even though I have money in credit

I got I tune gift cards...I'd like to use them purchasing other items at apple store...BUT they appear geared only to purchase tunes...it keeps referring me to billing information even though I have money in credit

Credit balances do not expire. First, make sure you're logged into the iTunes Store using the account ID and password you set up, or used, when you redeemed your cards. If you are, try signing out of the account and back in.
If you're sure you are using the correct account and that you're signing in to the iTunes Store, and signing out and back in doesn't help, go to the Purchase History and review your purchases to make sure that you should indeed have a balance left. iTunes doesn't always refresh the balance it shows, so it's possible you spent the money and it just wasn't being reflected in the display, thought it would be unlikely that you spent the entire balance unless you have a credit card on file as well.
If you confirm that you should have balance left but the iTunes Store isn't showing it correctly, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

I use itunes to store my music but I use Virtual DJ Broadcaster to play it. Somehow itunes has changed from Itunes Music Library to Itunes library. Virtual DJ does not Recognize the change.

I use itunes to store my music but I use Virtual DJ Broadcaster to play it. Somehow itunes has changed from Itunes Music Library to Itunes library. Virtual DJ does not Recognize the change. Virtual DJ at present seeing an older version of my libraries. Is it possible to Save my last library and Playlist and re-name everything else in my itunes account so it will again show "Itunes Music Library" Past libraries are of no consiquence . I'm hoping removing everything except the last Library on my computers will make Virtual DJ recognize it. I tried renameing the Library to "Itunes Music Library" but it did not work. I fear the problem is in the Registry and without the correct path I am reluctand to play around in there. Any help would be appreciated.

Incidentally, my first thought was to map a network share from the NAS to my computer, so that my music files appear on the Z: drive, say on my computer. I could then set up iTunes to store music etc in that folder, and to copy all new items to that folder. However, if I do that, all that'll happen is that on my NAS, the library file will become out of date as I add music to the collection but not to the index.

I am using Endorange as my main mail, but every time i wannt to send open pdf docement as e-mail my computer comes up with other mail softwere called mail, how do I chance that?

I am using Endorange as my main mail, but every time i wannt to send open pdf docement as e-mail my computer comes up with other mail softwere called mail, how do I chance that?

I am using Endorange as my main mail, but every time i wannt to send open pdf docement as e-mail my computer comes up with other mail softwere called mail, how do I chance that?

ICloud: I can't set a check mark at calendar, contacts and mail. Why?

iCloud: I can't set a check mark at calendar, contacts and mail. Why?

I'm afraid so. The iCloud control panel is only compatible with Outlook 2007 or later.
iCloud system requirements:
http://support.apple.com/kb/HT4759
However, you should still be able to add your iCloud mail account manually in Outlook using the server information.
iCloud server information:
http://support.apple.com/kb/HT4864

I have used lightroom for ~2 years and have lightroom 5.5 installed on a PC. Yesterday evening I uploaded a new set of photos which I cataloged and rated as usual. After that when I switched to the develop module trouble began. First thing was when using

I have used lightroom for ~2 years and have lightroom 5.5 installed on a PC. Yesterday evening I uploaded a new set of photos which I cataloged and rated as usual. After that when I switched to the develop module trouble began. First thing was when using the crop tool the picture would disappear and only reappear once I closed the tool. Then exposure and White balance changes would change the histogram but not the appearance of the photo. Finally clipping was also not appearing on the picture. I first reuploaded the photos. No effect. Then I reinstalled lightroom. No effect. Help please!

Try deleting your preferences file
How do I delete the Lightroom Preferences file? - The Lightroom Queen Help Desk & Members Area - Powered by Kayako Resol…

HT5454 I'm in an educational environment. New student computers have ARD installed. We don't want them to use the administration features of ARD but to be clients only. How can I accomplish this?

I'm in an educational environment. New student computers have ARD installed. We don't want them to use the administration features of ARD but to be clients only. How can I accomplish this?

Unless you installed the ARD administration application on the computers yourselves, all they'll have is the client. The ARD admin app is not included with Macs; it must be purchased from the Mac App Store. If you did for some reason install the ARD admin app, just remove it.
Regards.

I'm using iCloud and can't find where my photos are on my pc

I'm using iCloud and can't find where my photos are on my pc. Can't find them on my iPad either.

They're in the backup of your iPhone which is created by iTunes automatically as part of the sync operation. But you can't get at them that way.
With your iPhone connected to your PC, use whatever image-yanking software you would use with any other USB camera in order to get the images from your phone's Camera Roll onto your computer.
See IMPORTING PHOTOS TO YOUR COMPUTER in this article:
http://support.apple.com/kb/HT4236

Ever since I started using icloud I can't save any pictures to my phone. Why?

Ever since I started using icloud I can't save any pictures to my phone. Why?

Let's find out what's going on sylfle! Are you able to edit photos when you aren't saving to contacts? When did this start?
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

I have a mac book pro, an ipad and an iphone. i have an icloud account that allows my iPad and imac to sync. but my mac book only has a connection to 'mobile me'. how can i include my macbook with my other devices? help! thanks

i have a mac book pro, an ipad and an iphone. i have an icloud account that allows my iPad and imac to sync. but my mac book only has a connection to 'mobile me'. how can i include my macbook with my other devices? help! thanks

You need OSX 10.7.2 or higher in order to access icloud. The mobile me account is now defunct (it closed down more than a year ago).

My Mac Book Pro will be 4 years old in Sept. I now have Snow Leopard and bought an IPhone 4S this week. I know I need Lion to use ICloud. Can I upgrade to Lion with a computer this old?

My Mac Book Pro will be 4 years old in Sept. I now have Snow Leopard and bought an IPhone 4S this week. I know I need Lion to use ICloud. Can I upgrade to Lion with a computer this old?

As long as it meets the minimum requirements:
Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
At least 2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space on hard drive
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I travel for work and use iCloud - I can not use back to my mac because i use a Verizon MiFi wireless that does not have NAT-PMP or UPnP. Does anyone know of a way to get around this problem

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All ISP-provided equipment is junk. You could get a decent router and connect it to the Verizon router in bridge mode. It should cost about $ 30.

I have an Icloud account, can I set up Itunes on my Samsung S4 cell phone?

I have an Icloud account, can I set up Itunes on my Samsung S4 cell phone?

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I use iCloud to store my contacts but in Outlook it only sorts by first name. Although in iCloud it can be set to sort by last name, I cannot get it to do that in Outlook.

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