I use iPad3 and used to buy and load free products on the App Store but recently any time I want to buy or download free apps, a popup will appear informing me that my apple ID has been disabled. I have changed my password many time, no diff. Help!
My name is Amos. I use iPad3 64GB and have been buying and downloading from App Store but recently, each time I want to buy or down load apps from the store, I will receive a popup, "your apple ID has been disabled". I have made efforts to download to no avail and have also change my password severally and later my username and still I get the same message. Now, I can neither buy nor download free apps from the store. What do I do? I need help!
Read the tips in this article and see if any of them work for you. You may need to contact iTunes Support in order to get this resolved.
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/apple-id- disabled
Similar Messages
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Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???
This may provide the answer:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears -
Your apple ID has been disabled i have changed my password 6 times still not working
your apple ID has been disabled i have changed my password 6 times still not working been trying to fix it for 3 hours now itunes is a joke
Jim,
This is what I posted on May 15th and it worked like a charm:
Just got off the phone with Apple Support. I have been working on this same issue for 2 weeks now. I was told to go to www.apple.com/support/itunes. Then under "Get Customer Service" choose ITunes Store Account and Billing. Then choose "Managing your account" option. You will see an option where you can email, choose this. This brings up a form that you need to fill out and submit. Just tell them that you have reviewed your account (assuming you have) and you see no fraudulent activities. Then ask them to enable your account. You should have your account enabled within 24 hours.......at least that is what I was told. I just filled out the form and submitted it. -
My iPod touch (3rd gen - 64 gig)
keeps advising me that my Apple ID has been disabled - it doesn't say for security reasons
I have reset the device, changed my password twice, and left it overnight but it still will not allow me to update OR install any new apps (that have been paid for).
Does anyone have a phone number that I can call that will reach a person who can get it sorted out???Unfortunately, I don't have a number, but if you go the apple.com/support/itunes, it'll give you the pathway to connect with iTunes support. You can also just go straight to Express Lane. Hope this helps!
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I am trying to buy music and I keep getting an error stating that my Apple ID has been disabled. I reset my password but it still does not work. What can I do?
Crich,
The usual reasons for an Apple ID getting disabled are either unauthorized activity or violations of the Terms & Conditions.
Submit your request to iTunes Customer Service and if appropriate, they will re-enable it. -
I am attempting to purchase iTunes - and I getting a message that my apple ID has been disabled - I have reset it and still get the message
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
My apple ID has been disabled. I changed my password. Signed out then in again. Still disabled. What should I do?
try this website https://ssl.apple.com/emea/support/itunes/contact.html
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My apple id has been disabled, i have reset my password and turned my phone on and of but no joy....please help me
http://support.apple.com/kb/TS2446?viewlocale=en_US
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TS2446 my apple id has been disabled, i have changed the password but it is still disabled
my apple id has been disabled, i have changed the password but it is still disabled.
can you please tell me what to doGo here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I already change my password
If it has been disabled then it's usually for security reasons and changing the PW is not enough.
You would be best off contacting iTunes Store Support for information on what caused this and how to rectify the issue. There will be very little you can do on your own.
Here is the link for the section of the site where you can email them. Click 'Get Started' and then select 'iTunes' and then 'iTunes Store' on the next page. The rest should be fairly self explanatory.
http://www.apple.com/support/contact/ -
i have been trying to update my apps but i recieve a pop up on my iphone and ipod that my apple id has been disabled. i have reset my password and made sure that everything in my settings are up to date with the new password. but the problem still persists. i have done what the support link has told me i have even logged out and logged back in but still no positive results. please help
Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.
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i have a problem in my account every time i want to install application from app Store on my iphone a message shows that my Apple ID has been disabled, i creat a new password and still that message shoes ,what is the problem ?can you help me please???!!!!
If your account is disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Hi there
Good greatings
im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of that page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I tried to purchase a free app, but a window continues to pop up saying that my Apple ID has been disabled. What do I do? I tried resetting my password but that did not work.
ThanksAre you able to download the app using your apple ID on a computer? If it is saying your apple ID is disabled that could mean apple had seen fit to disable it for some reason. Check to make sure you don't owe and money on your account or anything.
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I have received a message that my Apple ID has been disabled and don't know what to do?
I recently purchased a new iPhone4 and registered it immediately on line. I needed to download an application to be able to use it with an FM transmitter in the car and I was informed that my Apple ID has been disabled. There was nothing about security on the disabled message and when I visited the support website to get assets there were none that applied to my situation. Pease can someone help me understand what to do?
Contact iTunes support at:
http://www.apple.com/support/itunes
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