I use Photoshop CS6 installed from a serial number, but suddenly won't open and prompts me to renew Cloud membership

I installed Photoshop CS6 through hardware/serial number last year, and suddenly when I try to open up the application, the adobe application manager for Cloud pops up and says I need to renew my subscription, but I'm not using cloud. I did *used* to have Photoshop CC on this computer but not for months, and I've uninstalled all that software. Why can't I open my CS6?

Just answered that one a few hours ago:  Ive got photoshop CS6 in my computer but when I tried to open it, it opened as Photoshop CS6 Extended and is asking me if I want to license this software so I can no longer access Photoshop. Can anyone help at all?
You should see a prompt to "License this Software". You might see it on the Trial Screen.
Click on that, sign in if asked, then click on the "I have a serial number" option or you maybe able to do that directly.
Once your serial number is entered, your software is licensed and activated.

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