I used to be a softbank Japan Iphone 4 customer and i had cleared all the dues. Now i don't have softbank contract and i am in my country Nepal. How can i unlock and use my Iphone here in Nepalese Network ?

I used to be a softbank Japan Iphone 4 customer and i had cleared all the dues. Now i don't have softbank contract and i am in my country Nepal. How can i unlock and use my Iphone here in Nepalese Network ?

Hi Edward,
You should still be able to manually manage the music on your iPhone within iTunes. Make sure that when your iPhone is plugged in, look in the Summary tab to see if “Manually manage music and videos” is enabled and you can even you turn off Automatically Sync when this iPhone is connected. Take a look at the first article below to give more information on that. As far as your other questions about calling someone, I have provided two options for you. If it is for feedback on iTunes, you can use the second link to give detailed feedback on what is going on. If you want to actually talk to someone, the last link has a list of numbers for you to call for any support or service that you may need.  
Manage content manually on your iPhone, iPad, and iPod
http://support.apple.com/en-us/HT201593
Product Feedback
http://www.apple.com/feedback/
Contact Apple for support and service
http://support.apple.com/en-us/HT201232
Take it easy,
-Norm G. 

Similar Messages

  • How can i unlock my granddaughter's iphone that one of her friends changed the password on and locked it? the phone is saying connect to itunes.

    how can i unlock my granddaughter's iphone that one of her friends changed the password on and locked it? the phone is saying connect to itunes.

    If disabled because of a passcode, and you have not synced AFTER setting the passcode, you will have to force the phone into recovery mode & restore it as a new device. All data on your phone will be erased:
    Turn your phone off. Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, setup as "new" will be your ONLY option.

  • I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go.

    I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information, his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go. Is there any way to eliminate his iCloud account and make mine the primary without rebooting it back to factory settings? There was an update, I believe, that I couldn't install because i didn't have his password that is what made me aware that his acct. was still active. I don't know what to do. Any help is greatly appreciated. Thank you.

    Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
    The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
    How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1. If you don't own another Mac
    a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    2. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    3. Partition and install OS X
    a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    c. An unusual problem may arise if all the following conditions apply:
              OS X 10.7 or later was installed by the previous owner
              The startup volume was encrypted with FileVault
              You're booted in Recovery mode (that is, not from a 10.6 installation disc)
    In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
    d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    4. Other issues
    a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • My iPod nano has a lock on the screen.How can I unlock and use my nano?

    My iPod nano has a lock on the screen. How can I unlock and use my iPod?

    Do you know there is the lock/unlock thing on the top or bottom right? If that doesn't work, hold down the middle circle and top portion of the circle button at the same time and hold until the screen goes black. Let go and soon an apple will appear. If you wait / press some buttons (i am not sure exactly how this part works) it will turn white and then the screen will appear again. You have all your music and everything still but the problem should be gone. This also works if your iPod ever freezes.

  • How can i unlocked my three uk iphone 5

    how can i unlocked my three uk iphone 5

    Contact the carrier
    <http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL?Command=New,Kb=Mobile,Ts=Mo bile,T=Article,varset_cat=billing,varset_subcat=3772,Case=obj(4363)>

  • I had iLife pre-installed on my aluminium Macbook 2009 with OSX Leopard on it. My hard drive broke but got most of the info off it and just installed snow Leopard on to a new drive and then downloaded and installed Mountain Lion over it. Now I don't have

    I had iLife pre-installed on my aluminium Macbook 2009 with OSX Leopard on it. My hard drive broke but got most of the info off it and just installed snow Leopard on to a new drive and then downloaded and installed Mountain Lion over it. Now I don't have iLife anymore. How do I get it back?

    Welcome to Apple Support Communities
    Mac OS X doesn't come with iLife applications, so you have to install them manually after installing Mac OS X.
    Insert the Applications disc or Mac OS X Install Disc 2 DVD and install iLfe applications. Then, open  > Software Update, and install the latest update. If you want, you can purchase iMovie, GarageBand and iPhoto in the App Store, so you will get the most recent version

  • Just purchased Lightroom (stand alone) and asks for a previous serial number. I don't have one only an students version of photoshop for which I can't find the serial number

    Just purchased Lightroom (stand alone) and asks for a previous serial number. I don't have one only an students version of photoshop for which I can't find the serial number

    If it is asking for a serial number for a previous version then you purchased an upgrade version rather than a standalone version.  You should be able to determine this based on the price you paid.  If you do not own an earlier version then you need to purchase a full version rather than an upgrade.  If you did purchase a full version but acquired an upgrade version then you will need to acquire the full version.
    Contact Adobe support thru chat to help get resolution...
    Get help with orders, refunds, and exchanges (non-CC)
    http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

  • My original iPad is very slow and drops the signal to websites and videos all the time now.  Does it have a virus or extra junk on it to cause this or is it just so old it can not handle the extra stuff on websites these days??

    My original iPad is slow and drops web pages and videos all the time now.  Is the software just too old to handle the technology changes on the websites and video or is it a virus or junk in the iPad causing this?  I have plenty or storage left on the iPad like 18GB.  Sure would like to know.  Maybe it is just too old to handle things now? 

    IIf you are running iOS 6.1.2, you could not be using the original iPad. No matter which iPad and what version, try these basic troubleshooting steeps and see if it helps with the performance.
    Go to Settings>Safari>Clear History and Website Data. Then close all apps.
    In order to close apps in iOS 5 or iOS 6, first tap the home button once. Then tap the home button twice and the recents tray will appear at the bottom of the screen. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button twice.
    In order to close apps in iOS 7 or 8, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Now reset your iPad. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    You can also try resetting all settings. You will not lose any data, but most of the device settings will have to be entered in the settings app again. Settings>General>Reset>Reset all Settings.

  • HT1414 How can I unlock my at&t iphone 4s once I have the approval from at&t?

    Just got approval for Iphone unlock from at&t, it was verified at their site by entering serial number and request code.
    I opened Itunes and upgraded to latest version, did the same with iphone.
    I then did a back up and a full restore on my iphone.  I did this with my old att sim inside, with my new h20 sim, without a sim to no avail.
    I am frustrated and about to give up on this unlocking!  please help!
    Steps were:
    1- update
    2- backup
    3- restore to factory settings
    4- backup restore (tried backup restore to "new" and to old backup with same results)
    5- sit back and get frustrated, stay up till 4am and still got frustrated!  at this time I was supposed to have seen the "congratulations your phone is unlocked' message but it never showed up.
    How can i tell if this is working?  I have tried iphoneadmin.com and it keeps showing that is locked!
    Is anyone at att or apple working on this problem?

    It can take several days after getting approval before the unlock is ready to be processed. If you just got the approval, give it a few days, then try the restore again.

  • I purchased icloud match and have a Dell computer. I have not turned on icloud match yet beccause I've read that doing so will mean I'll lose all the music in my itunes library on my computer. Is this true? If so, how can I avoid it. I use Windows.

    I purchased icloud match, but have not yet turned it on so all my music is shown as "waiting." I read that if I turn it on, my itunes music library will disappear and I DO NOT want that to happen! So, my question is, will my music library remain as is if I turn on the icloud match or do I have to save it someplace and then reinstall it after turning on icloud match?

    Backup your music library, that is the only way to ensure it does not go missing through theft, damage, operator error, machine breaks, upgrades go wrong, operator goes wrong .........

  • HT4623 I don't have a software update in my settings; where else or how can I update my IPhone 4?

    I haven't updated my IPhone 4 in a while, and in my general settings I do not have a "software update" button to utilize... How do I sync my phone to my computer to be able to update my phone?

    Read the second half of the article that you linked.  it tells you how to update via itunes on your computer.

  • I have some unfinished projects in an old iMovie format. How can I finish them using the new iMovie? When I open them it says it doesn't support powerPC format

    I have some unfinished project in an old iMovie format. If I try to import them to the new iMovie to finish them it says I can't because it does not support powerPC formats. How can I save them???

    Right click on the icon and choose "Show Package Contents".
    Drill down through the folders to find your original source clips (probably .dv files). Drag them to a new Desktop folder to import them into iMovie.

  • TS1629 Trying to set up home sharing on my ipad and when I click on the music app I don't have an option to slick ''more". It's just a grey screen that says no music..

    When trying to view shared playlist, or any music for that matter the music app is blank. All it show is no music in the middle of the screen and a play button in the top right corner

    Howdy Togifink,
    I think I found the perfect article for you. Named Troubleshooting Home Sharing it can be found here http://support.apple.com/kb/ts2972.
    1. Set up Home Sharing on all devices
    2. Verify system requirements
    3. Check your Apple ID
    4. Check your network connection
    5. Check Firewall Settings
    6. Quit and reopen apps and iTunes
    7. Restart your network router
    8. Cannot access my library when my computer is asleep
    Each step in the article is accompanied by screenshots and instructions but this is the basic over view of where the troubleshooting will take you.
    Take care,
    Sterling

  • Hi, I just buy the whole CreativeCloud and I need to setup the photoshop but I don't have the serial No. and didn't receive it in email??

    Serial No. Need it

    There are no serial numbers for CC products. Sign in to your account on the website, download the Creative Cloud app, install it and sign in, then install the software.
    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • I have just added new CD (Rod Stewart Unplugged) to iTunes. It sounds awful - crackly and distorted - when played back thorugh my laptop and on iPod Classic. The CD sounds great on my CD player. (Other CD record fine onto iTunes). How can i fix this?

    i have just added a new Cd to iTunes on my laptop and then transferred to iPod classic (CD: Rod Stewart Unplugged). When playing back on the laptop or iPod the recording sounds awful - very crackly. On the Cd player it sounds fine. What is the problem and how can it be fixed? (Otherr CDs record fine onto iTunes)

    Hi there,
    I would recommend taking a loook at the troublehooting found in the article below.
    iTunes 11 for Windows: Import songs from CDs
    http://support.apple.com/kb/PH12486
    -Griff W.

Maybe you are looking for

  • Warranty extension for Satellite U400

    Hello! I have a question about possibility to extend warranty for my laptop. On the official web-ste there is information about my device and it;s written over there: "Standard Warranty Coverage: International Days:365 Expiration Date: 2010-05-25 Ext

  • Abap code Retrieve file from a folder

    Hi experts, We have this current customized program use to create SO from a single file (chosen by the user).  I'm looking for a possibilty for the user to put a multiple file in a folder residing on their work station and this program should retrive

  • Graphics in ABAP OO

    Hi,      I have to do an application and I have doubt about using ABAP OO or JAVA: it is necessary using a gantt graphic, but the user can move the bars! I know that is possible in Java, using an applet, but would be better using ABAP OO. It's is pos

  • Table value parameters Question

    I would like to use a table valued parameter to create an invoice. It will insert into the invoice header data table the header and then it will insert the invoice detail all with different tables. The problem is that until now I was doing this using

  • Unknown high data transfer on storage account

    I have an Azure subscription from MSDN Ultimate (running on the old pricing model). There, I run two VMs (West Europe). Both have their VHDs stored in the same storage account (also West Europe). It is geo-redundand by default (didn't change it). The