I used to be able open video files in Photoshop CS6. When I try to open it now it says "Could not complete your request because it is not the right kind of document."

I don't know what I did. I started messing around with After Effects and accidentally opened up Adobe Media Encoder Queue. After that, that's when I noticed the problem. I can still import the video frames into layers but I can't open it up directly. I tried opening .avi, .mkv, and .wmv files. Also just noticed I'm missing the "change timeline view into video view" button. Any help will be appreciated! Thanks.

You either borked your hardware acceleration stuff by changing graphics settings/ installing a different driver or you messed up your CoDecs (and the associated hardware acceleration options) by installing a Codec pack or alternate media player... Impossible to be more specific, since you haven't bothered to provide even the most basic system info.
Mylenium

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I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file. What

I have Photoshop CS3 which I have used successfully for a number of years. I now shoot pics with a Nikon DSLR D7100. When I try to open NEF files the following flag appears: "Could not complete your request because PS does not recognize this file". What do I need to do to open my NEF files?? Thanks.

Thanks for the quick reply, CP
FYI, the file is a photographic panorama based on several .CR2 photos taken in July, 2012 and processed in CS5's camera RAW/Photoshop. Beyond the metadata, here are no fonts or text in the file.
1. I changed Maximize ...File Capability from "Never" to "Always" and the flattened file saved and loaded OK, though I can't figure why given Adobe's description of this option. "If you work with PSD and PSB files in older versions of Photoshop or applications that don’t support layers, you can add a flattened version of the image to the saved file...". The file saved in this manner is ~8% larger and is not my preference as a routine since I've TB's of photo files. By the way, out of thousands of .psd/.psb files, the one being discussed is the first to give me the error.
2. I've tried saving/reloading the file on another computer with Win XP Sp3/CS5...again with Maximize Capability OFF. Same problem. Turn ON Maximize Capability and it works. As with the Win 8 machine, Bridge could neither create a thumbnail or read Metadata.
3. I've purged the Bridge Cache, made sure there were no old PS page files, reset PS preferences, and disabled my 2 plugins with no change in the problem. Windows and Adobe progs are all updated. Saving to a different HDD has no effect.
The problem occurs on 2 computers (Win XP/Win 8), two versioins of Photoshop (CS5/CS6), and "Maximize" On/Off togles the problem. My guess it is a bug in PSD processing routines.
If I can't find a fix, will keep with Maximize ON and deal with the larger files that result...the cost of insurance, I suppose.
Thanks again

Adobe photoshop CS6.Receiving the error "could not complete your request because it is not a valid photoshop document? Tried renaming the files and had working psd files and now all psd files will not open and getting the error listed. Anyone help please?

Could not complete your request because it is not a valid photoshop document. Tried renaming the file extensions and still no luck.

Nobody can tell you anything without proper system info or other technical details.
Mylenium

Trying to import video"Could not complete your request because it is not the right kind of document"

When I try to import a video into Photoshop CS6 I get the error: "Could not complete your request because it is not the right kind of document".
I have tried multiple formats with no luck.
I was able to improt it into Photoshop CS5 by dragging and dropping.
Im using Photoshop CS 6 64bit, have tried 32bit with no luck
If I try to drag and drop it, I get this error: could not place the document. Because no parser or file format can open the file.
I have tried opening a .mov, and a .avi file. I thought it might be a codec thing but why can cs5 open it but not cs6?
I noticed other posts with the same issue but they did not get resolved. Any help would be great.
Thanks,
Josh

Vurgano, Powelly 100, and izzysanime,
Has the issue been resloved?
If so, how was it resolved?
I see Yesughei and Powelly are on Win7.
Izzysanime, which Win OS are you using?
Vurgano, what platform/OS are you using?
We are still investigating this issue and would appreciate your assistance.
To rule out problems with the files you have, could you please verify the Photoshop CS5 sample file "CheeziPuffs.mov" will also not work? (program files\adobe\Adobe Photoshop CS5\samples)
Also would you please verify the following:
Virus/security/parental control software hasn't trapped parts of Photoshop, Bridge, Premiere, Lightroom, or any Adobe app using DynamicLinkMediaServer. (Make sure the Adobe apps are added as exceptions if needed.)
Ensure you have the latest version of QuickTime
Close all Adobe applications - wait more than 30 seconds, then launch Photoshop and try to open the file.
- If unsuccessful, view Task Manager/Processes to verify necessary processes started up when importing video (dynamiclinkmanager.exe, dynamiclinkmediaserver.exe and Adobe QT32 Server.exe)
- If unsuccessful, please capture the full error message text.
4. Close all Adobe apps, wait 30 seconds - launch Bridge and try to open the file.
If everyone is on Win 7, it makes me wonder about permissions...
Thanks,
Meredith

Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6. Will not open...Error message: could not complete your request because it is not a valid photoshop document.

Saving a Photoshop CC project from a Mac (in .PSD format) to a thumb drive and trying to transfer it to a Dell laptop with Photoshop CS6. Will not open...Error message: could not complete your request because it is not a valid photoshop document.

The file was corrupted somewhere along the way (assuming it was still readable on the Macintosh).
The platforms don't matter, but you still need file transfer that doesn't corrupt files...

"Error: Could not complete your request because it is not a valid Photoshop document." How can I fix this on a mac?

I was working on a project and I closed it after saving and closed photoshop. Then later when I came to make another adjustment to my PSD I opened the file and it said "Could not complete your request because it is not a valid Photoshop document." How can I fix this? I didn't shut off my mac while saving it. Someone please help

Okay, I just talked to the person that originated the document.
When this usually happens to me, it's because I've done something stupid like saved a .jpeg as a .psd. So that's what I tried. I tried a few other extensions as well, so I thought that it was not an extension problem. Well, the originator told me it had originally been a TIFF, which was the ONE FILE EXTENSION I DIDN'T TRY. :\
Anyway, that fixed it. Usually this error indicates either a corrupt file or the wrong extension, just in case anyone ever digs this convo up later.

Could not complete your request because it is not the right kind of document.

This problem has been re-occuring for a day now, and I honestly have no clue why, I followed the directions. I updated my camera raw plugin, and photoshop to the lastest version. I am trying to open an avi file but it won't open it. About 4 seconds long. Usually I could but yesterday when I tried opening it, it says "Could not complete your request because it is not the right kind of document." Any suggestions because I'm trying to make gifs but I can't because photoshop won't let me open the avi. file.

Thanks, but I have a 64-bit pc, I do have photoshop cs5 64 and 32 bit but it's only avaiblable for 32 bit, i'll use it for now but if anyone has a solution for 64 bit photoshop it'd be great.

"Could not complete your request because it is not a valid Photoshop document"?

Hi
i am getting this error "Could not complete your request because it is not a valid Photo shop document"
i am using CS 5 . PSD files are from different sources. some are saved by me and some are from INTERNET . all files was working fine 3 weeks ago .
i moved them to external hard drive.I installed window 7 and moved all files from hard disk to My PC ( there was no error while moving files from HD to PC)
Now when i try to open it shows "Could not complete your request because it is not a valid Photoshop document"?
here is file link Download 36-web-buttons-collection.psd from Sendspace.com - send big files the easy way
i did try many PSD repair software but nothing works
please help me . i need those file very badly
regards
sahil !
(please ignore my bad English)

It is only showing as a psd file in Windows, because it merely happens to have the extension ".psd". That does not mean that the file is an actual Photoshop file.
You could rename it to a file with a zip extension, and Windows would think it is an archive.
The extension means nothing unless the actual file data is written as a psd. And in this case it is not. You have file that is NOT a psd, with a file extension ".psd".
Show or hide file name extensions - Windows Help

"Could not complete your request because it is not a valid Photoshop document." Error

Hey,
I've been getting the "Could not complete your request because it is not a valid Photoshop document." error in one of my PSDs.
Here are just some notes:
The original file type is .psd, not a tiff whatsoever, and the file extension is purely myfilename.psd, not other random weird name
PSD file (in case you need it): https://www.mediafire.com/?1xkz2aki87p3kqc
I did not update my Photoshop or anything
It'd be great if solutions were suggested, I need this PSD file recovered desperately for a project.
Thanks

Very well. Try this with your Mac:
Open "new.psd" in Preview
File > Save
new.psd becomes new.png If the extension was correct, Preview would not have changed it.
it now opens in Photoshop You can download it here. ("Save image As...)
Simply put, you had the wrong extension.

"Could not complete your request because it is not the right kind of document" Why not?

When I attempt to open a Canon .CR2 image in CS3, I get the following error: "Could not complete your request because it is not the right kind of document" What is the source for this problem?

What camera do you have?
Before you resign yourself to using the free DNG converter, which adds a step to the process each time you want to open raw files, you might want to double check to see if you have installed the latest Camera Raw update, and whether that version actually handles your camera.
Check your version by choosing Help - About Plug-in... - Camera Raw in Photoshop. 4.6 is the latest for Photoshop CS3.
Check the list of supported cameras in the ReadMe file for Camera Raw 4.6 (the latest version that will install with Photoshop CS3) here:
http://www.adobe.com/special/photoshop/camera_raw/Camera_Raw_4.6_ReadMe.pdf
At the root of all this is that every different camera makes a slightly different format .cr2 file, even though they're all named .cr2. If your camera was designed/released after the last update of Camera Raw for CS3 was made (i.e., when PS CS4 was first released), then it will not be supported by that version of Camera Raw. Adobe stops adding new camera support to each version of Photoshop when the next major release goes out. If you find yourself in this situation, then the DNG converter, as Silkrooster has said, is what you'll want to use.
-Noel

Could not complete your request because its is not valid photoshop document !!

Could not complete your request because its is not valid photoshop document !!
Please help me to open this fle.
Check the attachment

lets try the same

Worked LAST NIGHT, now: Could not complete your request because it is not the right kind of document

Did work 12 hours ago... did NOT update anything.
Now when I navigate via bridge i get no previews (filmstrip / essentials views) and when I open I get: Could not complete your request because it is not the right kind of document
LITERALLY 12 hours ago was when I was working on this. Tried back ups, same things... this is two big dance studios and a wedding that are at risk! Please help!
Running latest versions of CAMERA RAW, CS6 (both = no updates avialabale)

Please provide us with a lot more information so that somene can help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Problems installing plug-ins (and even Adobe updates) to Photoshop CS5 Extended on a new Win7 64-bit laptop.Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document."

Problems installing plug-ins to Photoshop CS5 Extended on a new Win7 64-bit laptop. (Same CS5 and plug-ins installed OK several years ago on a Vista laptop. Now I'm just trying to migrate everything over to the new laptop.) Even some Adobe updates won't install. Instead, a message box pops up on the CS5 screen saying "could not complete your request because it is not the right kind of document." Any solution?

CS5's automatic update mechanism is broken, perhaps because it is no longer updated and can't cope with the newer ways of updating.
So this means you will have make a list of the updates that failed, go here: Product updates
and manually download/install from there.
Gene

Could not complete your request because it is not a valid photoshop document why this error coming p

could not complete your request because it is not a valid photoshop document why this error coming photoshop cs5

Thanks for clarifying.
My bad. I thought you had an even older Mac Pro1,1 like mine, which will not run Mountain Lion. I should have payed closer attention to your RAM specs.

Whenever I try to import videos, an error tab appears, saying "Could not complete your request because DynamicLink is not available"

Whenever I try to import videos, an error tab appears, saying "Could not complete your request because DynamicLink is not available"

Could not complete your request because the DynamicLink Media Server is not available. | Mylenium's Error Code Database
Mylenium

I cant updated Camera Raw to accommodate my Canon 550D Raw images on CS4 - its saying "Could not complete your request because it is not the right kind of document" HELP!!!

Ive tried downloading the latest version but then always brings up CS4 and says not the right kind of document...? ive tried going to Updstes in help and says all updated but I have version 5.0.0.178 of Camera Raw

Adobe Camera Raw did not support the Canon 550D until version 6.1 for Photoshop CS5.
The best way if you do not wish to upgrade is to download the 8.7 DNG converter and convert your Canon 550d raw files to dng so that Photoshop CS4 can open them in your version of Camera Raw.
Where to get the DNG converter:
Camera Raw 8.7 and DNG Converter 8.7 Now available
How to:
Camera Raw: How to use Adobe DNG Converter - YouTube
Gene

I used to be able open video files in Photoshop CS6. When I try to open it now it says "Could not complete your request because it is not the right kind of document."

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