I used to see my contacts' photos full screen when they called or when I called them now I only see a thumbnail when they calling and when I call them?

I used to see my contacts' photos full screen when they called or when I called them now I only see a thumbnail when they calling and when I call them?
iPhone 4s iOS 7.1

Hello User909807,
After having some close calls with fraudulent purchases on my own bank account, I know how scary it can be to know someone else other than you had your personal information, so it was nice to know my issuing bank was helping keep my identity safe. Having said that, it’s completely understandable why it’d be frustrating to discover you were unable to continue making purchases after confirming your identity via text, and I apologize if this caused any unintentional frustration.
While I’ll be sure to document your feedback regarding our partnership with Citibank, N.A., please know that they are the issuer of your My Best Buy credit card account. As such, I will be glad to share your concerns with our Citibank contacts so that they may contact you to discuss your account in further detail. Please know you should receive follow-up contact from them within the next 3-5 business days.  
Respectfully,
Alex|Social Media Specialist | Best Buy® Corporate
 Private Message

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