I used to use Firefox, then couldn't browse. ISP said trble was in browser, then I realized all I had was IE, and it's not working. How do I get Firefox if I can't browse? I'm on borrrowed computer. Thanks.

I used to use Firefox, then couldn't browse. ISP said trble was in browser, then I realized all I had was IE, and it's not working. How do I get Firefox if I can't browse? I'm on borrrowed computer. Thanks.
== This happened ==
Every time Firefox opened
== 2 weeks ago ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.5)

If you have a separate FTP client, you could use that (link: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/3.6.3/win32/en-US/ )
If you have email on the machine, have a friend email you the installer file.
Else you'd have to use an external storage device (USB drive, external hard disk or some such).

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After restarting my computer firefox is deleted for Windows, when i try to open firefox a message pops up saying the program has been moved from its original location and is unable to run How do I get Firefox on my computer permanently?

After restarting my computer firefox is deleted for Windows, when i try to open firefox a message pops up saying the program has been moved from its original location and is unable to run How do I get Firefox on my computer permanently?

I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.

I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.

See if the iPad will accept the password after you restart it. It's worth a try.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You could also try a reset as well.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I'm using Adobe Acrobat with the hope of editing a url on the graphic...a simple 3-letter change, save, close and send for printing..how do I get in edit mode to delete 3 letters and insert 3 new letters?

?I'm using Adobe Acrobat with the hope of editing a url on the graphic...a simple 3-letter change, save, close and send for printing..how do I get in edit mode to delete 3 letters and insert 3 new letters?

pkg4ibm wrote:
editing a url on the graphic...
Not sure what you mean by that: is that URL in an image, or is it actual text?
If it is in an image, then you need to extract the image, edit it with something like Photoshop, then add it back to the PDF.
If the URL is actual text, I suggest that you remove the entire URL, then add the corrected link.

I have removed every possible componet of Mozilla Firefox from my computer and I still get a message when I turn on my computer that Firefox had a problem and needed to close. How do I get this completely removed from my computer?

I have removed every possible componet of Mozilla Firefox from my computer and I still get a message when I turn on my computer that Firefox had a problem and needed to close. How do I get this completely removed from my computer?

See:
* http://kb.mozillazine.org/Profile_backup
You can transfer files from the old profile to that new profile (be careful not to copy corrupted files)<br />
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Java7 and Java6 will not work opening pogo games on firefox, but works perfectly for IE, what can I do to fix this issue?

Java will not work on the computer all of a sudden. Now when I go to open a Pogo game room up i get a Mozilla red lego piece in the corner saying "Some plug ins have been De-activated for your safety, in the box will be "Java (TM) platform SE 6 U". I have removed Java7 and reloaded it, after that not working found Java6 and loaded and reloaded it and it is not working.
Now after 3 minutes of the room not loading Pogo will give me the error message of
Java Not Found or Not Working
Explanation:
This error means Java (one of the technologies built into most browsers) is not working correctly on your browser.
You must have Java installed on your computer in order to run Pogo games, and it must be functioning properly. Either you don't have Java installed yet, or the Web browser you're currently using doesn't support Java or you have Java (or Javascript) disabled in your browser.
How to Fix the Problem:
Java is a free download that is required to play Pogo games. Not all computers come with Java pre-installed.
If you haven't played Pogo games before and are getting this error, you probably just need to install Java on your computer.
For instructions on installing Java for your operating system and browser click here.
If you believe Java might be installed but disabled for your browser, please be sure to enable the plugin for your browser. If you need help, click here.
If you already have Java installed and it is not disabled, your Java may be out-of-date or no longer working. In that case, your Java might need to be upgraded or reinstalled. If you need help, click here.
I have done the click here in last sentence and all it wants me to do is download Java7 which was the first reason it was not working.
Hopefully I have explained this well enough, from Mozilla this is what I get BUT if I go to Internet Explorer (which I HATE) the Java6 and Java7 work perfectly fine. So apparently the Java is downloaded correctly I just can not get it to play nicely with Mozilla and that is my main goal.
EA games help page has gone through it all with me and have proven over and over (after 1 hour sessions, 45 waits for them) Java is working on my computer perfectly with IE just not on Firefox and with the rural situation I have become dependent on Mozilla because of the no fiber optics here it has been my best and only source of successfully using the internet here in the far out part of the country.

Thank you so much, for once in my computer life I knew what the problem was, what caused it, why it was caused, what it did, what it made it do and most importantly how to fix it and to do it correctly and expeditiously. I can not Thank You all enough for all of the help! I also have Pogo mailed this to all on my friends list, where they have all learned as I have and have fixed theirs also. and the message is being spread. Thank You again, I just can not say it enough.

I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time and it does not work in iChat. Why Not ?

Question:-
I created an Apple ID using my ISP Email when I registered at the Store/Apple Support Communities/iTunes/Face Time or other portal and it does not work in iChat. Why Not ?
Answer:-
For a Name to work in iChat it has to be an Valid AIM screen Name.
Only Apple IDs from the @mac.com ending names registered here and the Mobileme (@Me.com ending) names are Valid with the AIM service as well as being Apple IDs
(I am still working on info about registering with iCloud at the moment but if this does give you an @Me.com email it may well be a valid AIM name as well)
NOTES:-
The @mac.com page works by linking an external (Non Apple) email with a @mac.com name.
This External Email cannot be one linked to an Existing Apple ID (you have to use a second email or register at AIM )
The options at AIM are to use your existing email or create new name and link the existing only for Password recovery
MobileMe (@me.com ending names) were valid Emails addresses, Apple IDs AND a Valid AIM Screen Name
@mac.com names look like emails but are only Apple IDs and iChat/AIM Valid Screen Names.
The AIM registration page seems to be pushing you to register [email protected] This is relatively new and I have not followed through the pages to find out if it a valid AIM email (Previously you could register a name without an @whatever.com suffix)
8:16 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Question:-
So I have my current [email protected] email in iChat as I thought as I had linked that to an Apple ID it was a Valid iChat Name. It keeps coming up with a UserName or Password Invalid message. What do I do next ?
Answer:-
Open iChat
Go to the Menu under the iChat name in the Menu Bar and then Preferences and then Accounts in the new window.
Commonly written as iChat > Preferences > Accounts as directions/actions to take.
If it displays with a Yellow running name in the list you have a choice.
Either register it at AIM (I would use a different password to the ISP Login) and then change the password only in iChat (It may take you to confirm any Confirmation email from AIM first) in iChat > Preferences > Accounts
Or you register a new Name at AIM (Or at @mac.com) and enter that (details below)
If you have a Blue Globe name (@mac.com) that will not Login the chances are that it the password that is the issue.
Apple lets you create longer passwords than can be used with the AIM Servers.
Change the Password at iForgot to no more than 16 characters.
Then change the password in iChat as details above.
Adding a new Account/Screen Name in iChat (that is valid with the AIM servers)
Open iChat if not launched.
Go to iChat Menu > Preferences > Accounts
Click the Add ( + ) Button at the bottom of the list.
Choose in the top item drop down either @Mac.com or AIM depending on what you registered
Add the name (with @mac.com the software will add the @mac.com bit)
Add in the password. (If you don't add it now iChat will ask you each time you open it)
Click Done.
The Buddy List should open (New Window)
The Accounts part of the Preferences should now have the new name and you should be looking at the details.
You can add something in the Description line which will then title the Buddy List (Useful when you have two or more names) and make it show up as that in the iChat Menu > Accounts and the Window Menu of iChat when logged in.
You can then highlight any other Account/Screen Name you don't want to use and use the Minus ( - ) Button to delete it.
8:39 PM Friday; June 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I used my Apple ID to activate my teenager's MiniPad. Now he is able to monitor all of my iPhone texts and my gMail messages. How do I separate these devices?

I used my Apple ID to activate my teenager's Mini iPad. Now he is able to monitor all of my iPhone texts and my gMail messages. How do I separate these devices?

Start over. Follow the instructions here: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
Then, have them set it up using their own Apple ID, not yours.

After upgrade to Firefox 8 on mac the javascript moveTo and resizeTo does not work, how to fix.

simple function shows problem<br />
<pre><nowiki><button onclick="return(fnBtnMin());">Min</button>
function fnBtnMin()
alert("Resize this page?");
moveTo(100,200);
resizeTo(400,400);
}</nowiki></pre>
Alert show but window does not move or size. Has worked in other version of firefox but stopped in version 8. Safari stills work.

You can't resize the main window. You can only resize windows that are opened via a window.open() call.
*[https://bugzilla.mozilla.org/show_bug.cgi?id=565541 bug 565541] - Web sites shouldn't be allowed to resize main window (#c24)
''(please do not comment in bug reports)''

Apparently when I send to a Group of Contacts they can all see every email address and this is not acceptable how do I avoid that

I need to send to a group of about 50 parents. Their addresses are held in a Group of Contacts. I highlight the group name to distribute a message to all of them and what I am being told is that they can then all see every email address. This is not acceptable as many do not want their email address being made public in this way. Surely this should not happen or at least there should be a way to avoid it.

re: and I quote "they can then all see every email address. This is not acceptable "
I showed you the basic method of sending a group as Bcc - which is what you initially asked for.
As you now specify that not only do you want to know how to use Bcc but every email needs to be personalised - not just distributing a message to all of them, then I would agree with Matt and advise you use Mail Merge. This creates separate emails - not a bulk email to several recipients, so using a TO field will only send to that person - other people will not see other email addresses.
Matt has offered the link.
Here is some more info regarding Mail Merge.
'''How to install Add-ons:'''
download the .xpi file to your computer eg: desktop or downloads folder.
In Thunderbird
'Tools' > 'Add-ons' OR 'Menu Icon' > 'Add-ons'
click on the gear wheel icon and select 'Install addon from file'
see first image below as aid.
locate the file you downloaded and click on 'Open'
You may need to restart Thunderbird.
Mail Merge will appear in the list.
see second image below.
'''How to set up a Template emails for Mail Merge:'''
Create a Template email, which contains the 'personalised' sections.
see example - third image below.
I set the Subject as 'Mail Merge' so it is easily identifiable.
Save it as a Template email.
It will get stored in the 'Templates' folder. If you do not see a Templates folder, this is auto created when you create the first email and store as template.
'''When you want to use Mail Merge.'''
Select the Template folder.
Select the 'Mail Merge' template
either double click on the email in the list or right click on email and select 'Edit as new message'
you can then change the Subject and compose or edit the message - but do not change the sections in the curly brackets - the point of saving this as a template saves you from typing it each time.
'File ' > 'Mail Merge' (see third image)
This will open a new small window
see the fourth image below.
I would suggest you use 'Send Later' option . this will put all the emails in your Outbox, but it does allow you to check the email is correct - or do spot checks. Then you can choose to send them all in one go.
Right click on 'Outbox' folder and select 'Send unsent messages'.
Hope this info helps you.
As you are new to Thunderbird, you may or maynot have managed to locate all your toolbars.
The fifth image shows you how to enable all toolbars to make life much easier.
In addition some very useful info on maintaining a healthy Thunderbird and all about compacting- what it does and why it is important.
* http://kb.mozillazine.org/Keep_it_working_-_Thunderbird
* http://kb.mozillazine.org/Compacting_folders

Lost safari can see it is in my icloud but have searched all files and it is not there how do I get it back?

Lost Safari looked Ina all the files in icloud I can see that it is used by icloud but can't access it. How do I get it back?

You cannot lose Safari as it is part of iOS. It's on your iPad somewhere.
Here are some choices how to proceed:
1. Go to your home screen, swipe from left to right, and type "Safari" in the search screen. You will find a link to take you there.
2. Go to Settings > General > Reset > Reset Home Screen Layout

HT1386 i plug my ipod into the computer and it does not register how do i do this so i can down load my music thanks

how do i get my ipod touch to work as i attach it to my computer nd i can no get it to register on my itunes thanks

Hello there, cjcool77.
The following Knowledge Base article offers up some great steps for troubleshooting the issue you are describing:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT1349 I was having issued opening documents and I called apple help, they suggested that I upgraded to mountain lion and now my Microsoft word, power point and excel do not work. how can I un install and re install the old version. I need my applications

10.8.210.8.2
rocess:         Microsoft PowerPoint [1423]
Path:            /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
Identifier:      com.microsoft.Powerpoint
Version:         14.1.0 (14.1.0)
Build Info:      Unknown-110310~0
Code Type:       X86 (Native)
Parent Process: launchd [118]
User ID:         501
Date/Time:       2013-01-11 23:07:49.777 -0800
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:          49824 sec
Crashes Since Last Report:           21
Per-App Crashes Since Last Report:   6
Anonymous UUID:                      51BF0AF4-B2A5-3CC6-8AE5-5AE703F2755E
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/SmartArt.framework/Versions/14/SmartArt
Referenced from: /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
Reason: image not found
Binary Images:
   0xd8000 -   0xfd0fe7 +com.microsoft.Powerpoint (14.1.0 - 14.1.0) <DCE73116-D730-34FF-1585-3926521A956F> /Applications/Microsoft Office 2011/Microsoft PowerPoint.app/Contents/MacOS/Microsoft PowerPoint
0x1297000 - 0x12b0ff7 +com.microsoft.mbukernel_framework (14.1.0 - 14.1.0) <A92FB57F-23C8-3928-54A7-1769839A3790> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x12c6000 - 0x2154fef +com.microsoft.officeart (14.1.0 - 14.1.0) <55BCDCBF-4605-0D4C-2D61-9E3989E8F211> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x2411000 - 0x2b7afff +com.microsoft.office_library (14.1.0 - 14.1.0) <DBC2F3ED-8396-EC63-DF29-7B210F989FA8> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x2cd4000 - 0x2ef2ff7 +com.microsoft.mcp (14.1.0 - 14.1.0) <98419278-F21E-17DC-B2AD-A0D551ACD1F2> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x2faf000 - 0x3054ffb +com.microsoft.ole (14.1.0 - 14.1.0) <7E409CD5-7F65-4C6B-18DC-04663216C2A8> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x3075000 - 0x34ecff3 +com.microsoft.chart (14.1.0 - 14.1.0) <7250B005-7CE6-8497-5A06-B257894F5376> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x8fed7000 - 0x8ff09e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f21
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418AS, 500.11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3

Welcome to the Apple Support Communities
I don't know why Apple recommended you to upgrade to Mountain Lion, because it shouldn't solve anything related to your documents.
As I can see, you are not using the latest Office update, so install 14.2.5 update for free > http://www.microsoft.com/mac/downloads?pid=Mactopia_Office2011&fid=0F4E073F-4FEC -440D-A9BF-1E01EE9E92AD#viewer If you can't install it, install 14.2.3 first

Iphoto not working, how do I recover images so I can unitstall

A few days ago, I tried to import photos from my camera into iPhoto. I got the message below in the screen grab. I tried to download latest version, but it will not upgrade. Now I just want o get my photos out of this software before I loose them. Help please!

You're not in danger of losing your photos. You just have to have the correct software to open and use your iPhoto Library.
Did you upgrade your system just prior to this occurring? If so you'll need to go to the App Store and download iPhoto 9.6 so you can use the library.
What system and iPhoto versions do you have currently?

I spilled coffee on the MacBook Pro retina 15. All the buttons are sticky and touchpad does not work. What can I do?

Im fron Russia. In service Center the men in blu shirt says that I need to pay a lot of money and change everything inside the mac.. Is it true?

Afraid so. Liquid spills can kill your computer. Most of the components will have to be replaced, which is why it's such an expensive accident. You may want to get an estimate to repair and compare it with the cost of buying a totally new machine.
Same thing happens all over the world - not just in Russia!
Clinton

I used to use Firefox, then couldn't browse. ISP said trble was in browser, then I realized all I had was IE, and it's not working. How do I get Firefox if I can't browse? I'm on borrrowed computer. Thanks.

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