I've been charge for something that I did not authorize

I have a charge on my account and on an email that I did not make I wasn't on the app when it went off I was on a complete different site when I recovered the email 

Nobody else has access to your account or devices and may have made the purchase - also emails are sometimes delalyed in being sent (I sometimes don't get them until the following day). If not then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • TS1424 i have been charged for something that i did not purchase

    i have been charged for something that i did not purchase

    Nobody else has access to your account or devices ? If not then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I was charged for something that I did not purchase

    I was charged for a purchase that I didn't make

    This is for the U.S. iTunes Store.
    https://expresslane.apple.com/Issues.action

  • Apple deleted my account when I made a complaint about being charged for apps that I did not purchase! The said it was for security reasons as my account must have been compromised but only Apple have mu information.I am convinced the operator delete

    Apple deleted my account when I made a complaint about being charged for apps that I did not order. They said that my account had been compromised and it was in my best interests to delete it for security reasons! I am convinced the operator deleted my account out of sheer malice because I complained - can anyone advise?

    No. It would have been done for security reasons. You notified them that money was being unknowingly taken from your account, so they froze it.
    Change your Apple ID here
    And also check for unusual activity on your credit card with your bank. Change all your security password while you are at it.
    Pete

  • TS1424 Charged for an app I did not authorize. How can I resolve this issue?

    Charged for an app I did not authorize.  How can I resolve this issue?

    call apple at 1-800-694-7466 or report a problem from purchase history see
    http://support.apple.com/kb/ht2727
    Peace, Clyde

  • HT1491 i have a charge from itunes that i did not authorize

    i have an itunes charge on my account that i did not authorize how do i contact someone for help?

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • HT3702 I have been charged for a transaction I did not make

    I have been charged for a transaction I never made not a big purchase but not me

    If these charges are being made to a credit or debit card, the most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
    Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. 
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account and it will be up to your bank to handle.
    Regards.

  • Y have i been charged for kingdomconquest when i did not buy it

    I have been charged $46.63 and $3.17 for apps from kingdomConquest that i did not purchase help.

    iTunes Store: What to do if your account has been compromised

  • I have been charged for a book i did not ask for?  also how do I get apple to change to my new I pad?

    I have been charged for "the Forgotten by David Baaldacci.  This book I did not order and don't know where it came from?
    also how do I get amazon to down load books on my NEW I pad 2?  It still wants to go to my old I pad.  I would like to use my new pad.

    For Amazon stuff you should consult the Amazon help and forums.  It has nothing to do with Apple or iBooks.
    For your wrong book problem, try using the "report a problem" link on your receipt or in the Purchases section of your iTunes account.

  • HT3702 How do I get a refund for downloads that I did not authorize?

    How do I get a refund for downloads I did not authorize?

    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
    There is no automatic way to do this because any purchases made with your account are assumed to be authorized by you.  If this involved account hacking you can report it to iTunes Store but purchases made with a credit card should be reported to the card fraud department.

  • Was charge for itunes that I did not purchase

    my itunes account was charged talking larry outfit 7 $.99
    talking tom cat 7 $.99 talking robot $.99 for a total of $2.97 which I did not download, which is not on my itouch, nor do I want them.
    please refund my account and I will promise  you that I will be very careful if I ever use my itouch again. not sure I need this kind of frustration in my life I have wasted a hour of my day that I can not get back trying to get help not only did I speak to someone that was rude and not helpful and very condescending he hung up on me.

    You are not addressing Apple here at all.  We are itunes users just like you.
    If your account has been compromised, then change your password, alert your credit card company and discuss reimburement with them and let itunes support know that your account may have been compromised.

  • I purchased a book and have been charged for it, but it did not download

    I purchased a book and was charged but it did not download.

    How to report an issue with Your iTunes Store purchase

  • HT4528 I believe I have been charged for something that was not meant

    How do I ask to void a purchase made by mistake

    All sales are final, but you can try contacting the store support staff at http://www.apple.com/emea/support/itunes/contact.html who are very good at helping with these issues.

  • I've been charged for a service which did not work properly. How can I get reimbursed?

    I have downloaded a new apps "old faces..magic". The first time I used it it was working well. But yesterday I tried 5 times could not get the final results but I was still charged on my several trial (5x CHF 2.-). How can I get reimbursed?

    Could have been a number accessed from a sky box or free view box. Pressing the red button can instigated a charged call. Do that a few times on xfactor or strictly and the cost soon builds up.
    (If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
    If I have solved your Issue please click the "Mark as accepted solution" button.

  • Re: I have been charge for a service I did not req...

    xxxxxxxxxxxxxxxx. Same has just happened to me and not a single way of contacting Skype in relation fraud app at from this xxxxxxxxxxxx forum. This is no way to deal with customers for such a large company and i will be cancelling my skype account and making sure i tell all my friends/co workers how terrible skypes security and support is. xxxxxxxxxxxxxxxxxxxxxxxx
    Moderator note:
    Offensive text removed.

    I just found the following on the Skype web site.  WTF?   This is negative option marketing in my opinion (the seller opts you in to something without your explicit consent and you have to opt out if you don't want it)!
    What is the Unlimited World subscription?
    The Unlimited World subscription allows you to call the landlines and mobiles of your friends and family. If you previously had the Premium Group Video Calling plus Unlimited One Country subscription: 1, 3 or 12 month plan, we will update your subscription automatically to the Unlimited World calling plan (at your next renewal) which includes 60+ countries.

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