I've been using my cell phone number to imessage from my ipad for a while now, but yesterday I got signed out of I message and when I signed back in, I didn't get the option to use my number, only my email adress. How can I fix that?
I've been using my cell phone number to imessage from my ipad for a while now, but yesterday I got signed out of I message and when I signed back in, I didn't get the option to use my number, only my email adress. How can I fix that?
Hey bill.rizzo2,
Thanks for the question. I understand your phone number is missing on your iPad as an option for iMessage. The following article provides steps to resolve this issue:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Phone number missing on iPad or iPod touch
If your phone number isn't listed on an iPod touch or iPad, follow these steps:
1. Update to the latest version of iOS.
2. Verify that you're using the same Apple ID that you're using on your iPhone.
3. On your iPad or iPod touch, sign out of your Apple ID in the following locations:
- Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
- Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
4. Sign in to your Apple ID with FaceTime and iMessage.
If your phone number still isn't listed, follow these steps:
1. Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
- Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
- Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
2. Sign in to your Apple ID on your iPhone.
3. When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and Settings > FaceTime.
4. Sign in to your Apple ID on your other iOS devices.
Thanks,
Matt M.
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