I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions... but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

Easy maybe, but a lot of users are used to playing the movies in iTunes on their computers so that is the first place they turn to on the iPad.
Enjoy the show!

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Tried purchasing iTunes music. Put in my apple id and password then i was directed to a 'Terms and Conditions' page. I checked the box then clicked the 'accept' button next page read 'your Session has timed out ' try again with a Done button to click on

Tried purchasing music from the iTunes Store. When the window popped up I put in my apple id and password. Then I was directed to a 'Terms and Conditions' page. I checked the box next to the 'Yes I agree to these terms and conditions' - then clicked the 'accept' button next page read 'Your Session has timed out. Try again.' with a 'Done' button to click on. Oh the same thing happens when i try to download free iTunes. Yes I have tried & tried it again I even logged off and singed back in-- no joy
After accessing my iTunes account I was not able to change anything like my credit card number when I tried and was sent right to the 'Your session has timed out. Try again.'
The last time I purchased any anything was on September 25th 2011 and the 'terms & conditions' page was last updated on October 12, 2011
Does anyone have an idea to what is going on with my iTunes version 9.2.1 (5) and I can not upgrade to a higher version my iMac does not have the intel processor chip.Thank you for your time and help with this matter. You are greatly appreciated

I am having the same problem also! I posted on here about it, but no one has responded with ideas. I called technical support and e-mailed them, the only suggestions they gave was for the to turn off my firewall. But I didn't change anything, so it shouldn't suddenly stop working. Maybe this is just an iTunes issue? But it doesn't even recognize my account anymore, and I cannot log in now.
If you happen to get an answer, will you please let me know what works for you?
Thanks!

HT203167 I am stuck on the terms and conditions screen. I checked the box and cannot do anything to see my downloads. What should I do?

Please help! I am stuck on the terms and conditions screen. I checked the box and cannot get to my downloads. What should I do?

Have you tried resetting (Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears) and starting the set up again?

HT201359 The new (09/19/13) Apple terms and conditions require one to click the AGREE button in order to update the apps; however, there is no such button to click on. Therefore I cannot update the apps on my iPhone. Any ideas?

The new (09/19/13) Apple terms and conditions require one to click the AGREE button in order to update the apps; however, there is no such button to click on. Therefore I cannot update the apps on my iPhone. Any ideas?

I was having the same problem, I had to go into iTunes on my laptop and agree to the terms there, and now i can download apps on my iPhone.

TS3212 agree terms and conditions but no itunes?

Hi
i have downloaded iTunes onto an older laptop so my daughter can use it, but when i agree the terms and conditions it disappears then repeats the terms and conditions again. anyone else had this problem? and how do i over come it any advice gratefully received

Refer steps here to Remove SC file
Win 7/Vista - http://support.apple.com/kb/TS2363
WinXp - http://support.apple.com/kb/TS1776
Then proceed to repair your QuickTime.
Win 7/Vista - START / CONTROL PANEL / PROGRAMS N FEATURES / highlight QUICKTIME and click CHANGE then REPAIR.
WinXP - START / CONTROL PANEL / ADD N REMOVE PROGRAMS / highlight QUICKTIME and click CHANGE then REPAIR

Ios 5 update? when it asks if I want to apply changes I hit OK but it doesn't upgrade to ios 5. What am I doing wrong. On my 3rd backup after restarting.

ios 5 update? when it asks if I want to apply changes I hit OK but it doesn't upgrade to ios 5. What am I doing wrong. On my 3rd backup after restarting.

Did you check your security software settings? iTunes for Windows: Troubleshooting security software issues
Since you installed the new iTunes 10.5, you might have to change the settings for it.

When I try to start Firefox, I get a message that it is already running but not responding and I can't run another Firefox at the same time. I uninstalled and reinstalled. No change. Tried various other suggestions. Help!!

When I try to start Firefox, I get a message that it is already running, but not responding and that I should close it before trying to run another Firefox. But I cannot find a way to close Firefox program that is not running as far as I can see. I tried uninstalling and reinstalling Firefox, but that did not work. I've tried various other things, but no luck. I thought programs should stop when the computer is turned off, but that didn't work either.

How are you opening the Profile Manager?
*http://kb.mozillazine.org/Profile_Manager
Sounds that Firefox is still or already running.<br />
See:
*http://kb.mozillazine.org/Kill_application

HT1343 On my 4 1/2 year old Macbook I could select multiple files by highlighting a file and then moving cursor over a file lower in the list, and pressing shift-control-click. I can't do that in now with Mac Pro. What am I doing wrong?

ghlighting a file and then moving cursor over a file lower in the list, and pressing shift-control-click. I can't do that in now with Mac Pro. What am I doing wrong?

Holding down the control key will invoke "right-click."
Depending on the View, holding down Shift will with either toggle the selection (Icon View), or it will make a continuous selection from the previous selection (List View or Column View).
The only way to make a continuous selection in Icon View is to drag out a selection marquee around or through the icons.
I can't remember the behavior of previous OS's.

HT4623 I just tried updating my Iphone 4 and I accepted the terms and conditions but nothing happens

I just tried updating my Iphone 4 and I accepted the terms and conditions but nothing happens

Hello e6ebxsb,
You may need to restart your iPhone. If still unable to accept the terms and conditions, try resetting it.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
Allen

When I type in my registration number, the ok button just blinks, won't let me click it. What am I doing wrong?

I have a copy of Final Cut Pro 3, but after installation, every time I type in the registration number, the ok button just blinks and won't let me click it. What am I doing wrong?
Thanks!

Call AppleCare on that one- or ask in the Final Cut Studio forum.

I download ISO 8.0 onto my IPAD and iCloud term and conditions came up and I agreed to the terms and conditions however when I hit agree nothing happens the terms and conditions is till there.

How do i get the terms and conditions off my screen after ISO 8.0 was installed on my IPAD nothing happens when I hit agree

Frankly this is the blunderbuss solution but her's what I did. For me, the iCloud account in question with the continual pop-ups was nothing more than an empty shell used to allow me (and others) to track my phone via Find My iPhone. So, the ID / indentity itself was not essential, the ID could have been jobs1234@icloud for all I cared. I ended up "killing" my then existing iCloud account by deleting it from all devices. Then I created a new iCloud account and reset the ID into all the relevant devices / users that needed it. Granted, I had nothing to loose, so to speak, by losing the old iCloud account. But, I was willing to take that trade. Admittedly, if you're iCloud account is more central to your life or distributed to others, this is an impossibility. But, it worked for me.

HT4623 I updated my iphone 4S successfully. But now I get a message that says I need to accept the terms and conditions. When I select the Terms and Conditions, my phone is unable to locate them.

I updated my iphone 4S successfully. But now I get a message that says I need to read and accept the Terms and Conditions. But when I select the Terms and Conditions, nothing appears but a message that says "cannot locate."

Hi bondercin,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Also, sign out of your iTunes Store account and sign back in:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
This article provides additional troubleshooting steps for connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy

I had started the process of removing my husband as the primary on my ipad2 device before the Holiday and never got back to it. I keep getting a message on the ipad for New icloud Terms and Conditions but I can't seem to log on. when i go to it's locke

I had contacted apple support before the Holiday and we had started the process of removing/replacing my husband as the primary on my ipad2. However, I keep getting messages now 'New iCloud Terms and Conditions' in a window that constantly pops up. When I go to settings to log into icloud, it is locked with a grey screen. What can I do? Also, I had gone throught he process of syncing all 3 of my devices Ipad2, mini and my iphone5 to have the same passwords, etc. for ease of use. Now that seems to be all wrong as well. HELP! I need these devices for my work and I'm short on time to go to the store, but will if I have to.
Thank you!
Julie

If the setting is greyed out perhaps you have restrictions enabled that would prevent someone from changing accounts. Settings>General>Restrictions>Allow Changes>Accounts.

Since upgrading to FF 4, I have constant crashes (updating graphics drivers did not help). now all my bookmarks are gone. When I try to restore them, I get error message: "Unable to process the backup file".

Since I "upgraded" to FF 4, I have constant crashes (I tried updating my graphics drivers--it did not help) and now all of my bookmarks have disappeared. When I try to restore them, I get this error message "Unable to process the backup file". I have lost years of bookmarks...please help.
I am using Windows XP, SP 3 if that matters.

I am also unable to restore any of the backups of the bookmarks, both automatic backups and two backups that I created manually. Since I was able to restore backups before, and since no changes have occurred to these backup files, the problem must be with Firefox.
Right before my bookmarks disappeared, FF crashed and I accidentally started FF 3.5. When I saw what I did, I ended the Firefox process and started FF 4. That's when all my bookmarks were gone and I discovered I couldn't retrieve any backups. I did note that an add-on was updated when I restarted FF. Maybe that's the problem. Does FF have a Safe mode?

HT4623 MY iPad screen is stuck on the "terms and conditions screen. I tap the agree button and the send email button, but nothing happens. Please help.

While trying to update my Ipad to the new operating systemm my screen is stuck on the "Terms and Conditions" screen. I tried touching the "agree" button and the "send my email" button, but nothing happens. I can't get out of the screen without missing my full update. Please help.

completely switch off your ipad with pressing the top power button really long and then swipe the red swiper at the top. Then turn your ipad back on, skip the icloud login screen and you should be good! That's what i did so should work for you too

I've downloaded movies from the iTunes store to my iPad but when I want to play them, I get the message... iTunes Store Terms and Conditions but when I follow the link it still doesn't let me play my movies. What am I doing wrong?

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