I've followed instructions but cannot save a PDF as a JPEG file. It appears like I'm saving the file but no file gets saved. Help!

My Acrobat Professional 7 will not save a PDF file as a JPEG. I have followed the instructions to the letter and it appears like all is fine, but when I go back to retrieve the file, nothing got saved. How do I fix this?

Hi ssiequ,
Which OS are you using?
Does this issue occur with other pdf's as well?
Is Acrobat 7 updated to the latest patch? Did you try repairing Acrobat from the 'Help' menu and check?
Was this working fine for you before?
Regards,
Rave

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The option I was trying to do is:
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Choose Advanced > Extend Features In Adobe Reader.
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