I've just installed iTunes on my Windows 8.1 (64-bit) laptop, but i can't open it. It keeps telling me that Apple application was not found. What should i do now?
I've just installed iTunes on my Windows 8.1 (64-bit) laptop, but i can't open it. It keeps telling me that Apple application was not found. What should i do now?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2
Similar Messages
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apple application was not found, apple application support is required to run ituneshelper. please uninstall itunes and install itunes again error 2. What does this mean?
You can try installing 7-Zip (free), then right-click on the iTunesSetup.exe or iTunesSetup64.exe file to unpack its contents, and install AppleApplicationSupport.msi as a standalone component. It may still not install successfully, but if it doesn't you may get a more useful error message regarding the reason why.
See also Troubleshooting issues with iTunes for Windows updates.
tt2 -
Apple Application was not found:error 2(windows error 2)
I have been unable to install itunes on my laptop due to error 2; i read previous forums for the fix to error 2 and im receiving this error now. I have tried uninstalling and reinstalling as well. error reads: "Apple Application was not found. Apple Application is required to run iTunes. Please uninstall ITunes then install iTunes again. Error 2 (Windows Error 2).
b noir and turingtest2, Not sure if you have seen or not, but I have been having major issues with the R6034 error and the removal process. I finally got everything removed and upon attempting to reinstall, delete, reinstall many times, I was getting the error 2 - "Apple Application was not found. Apple Application is required to run iTunes. Please uninstall ITunes then install iTunes again. Error 2 (Windows Error 2)." I then found this support topic. I followed your instructions above and completed a standalone installation of AppleApplicationSupport.msi and that worked. I then tried to install iTunes from that point. iTunes seems to have installed fine, but I got an error that Bonjour did not install and that I should delete iTunes and try to install it again. I did not delete iTunes, all I did was do a stand alone install of Bonjour. iTunes seems to be going through the process of updating Genius. I am keeping my fingers crossed at this point to hope it works. I believe the R6034 and the Error 2 instructions should be combined and organized in one discussion and explained a little better once all of this information is put together. As I said, I have dealt with EVERY issue that you all have talked about so far, and I think I finally have it figured out between all of the suggestions in the two different support chats. Between the help that you have given and the help that turingtest2 has given, when put all together and done in the correct order, seems to fix the issues. I understand that not every scenerio can be known and updates can create uncommon issues, but I would like to thank you two for sticking it out and helping me. Please let me know if there is anything I can do to help you two put this together so we can help other users as quick as possible.
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How can I OPEN files I just downloaded? They're on the DOWNLOADS screen of Firefox but I can't open them even after double-clicking? And they're not on the FOLDERS as well. Even the right-click is not working ... the "open containing folder" does not work.
== This happened ==
Not sure how often
== ALWAYS! ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2)Open Containing Folders is never active.
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I have windowa 7 operating system. When I install I Tunes, I get an error message "Apple Application Support not found".
I have uninstalled and reinstalled I Tunes multiple times with same error.
Can anyone offer a solution?See Troubleshooting issues with iTunes for Windows updates.
tt2 -
Ever since I installed Safari 5.1 on my PC (XP) I can no longer access the pdf files on my website. I have no problems with Chrome and Firefox. I keep on getting a message from WebKit2WebProcess.exe that the LogTransport2.dill was not found. (I HATE PCs...) I tried reinstalling Acrobat 9. I tried reinstalling Safari. I even tried an older version of Safari. Nothing Helped. Others have tried it on their machine, and it worked fine. But I do not know what is the matter with mine. I suspect the root cause is the missing LogTransport2.dill file. But I do not know how to go about getting it. Your help is truly appreciated. My website is http://www.hlmartworks.com.
I have also found the article that provides 3 solutions but none of the solutions worked.
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please help me to activate my iphon 3gs , when i update my software from ios 4.1 to ios 6.1 then i connect to itunes & it displays that we are unable to continue with your activation or activation sever not found. pleses...plese help me .
We can't help hacked/jailbroken iPhone here, you have to google for solution.
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Itunes Installation - Apple Application was not found
Hallo, ich habe nun schon mehrere Male versucht Itunes zu löschen und neu zu installieren. Ich habe vor der Neuinstallation geschaut und es befand sich nichts mehr von Apple auf dem PC. Nach dem Neustart habe ich versucht Itunes neu zu installieren, das klappt auch und er sagt die Installation war erfolgreich, aber wenn ich Itunes dann öffnen will, öffnet sich ein Pop Up (siehe Foto):
Ich bin nun echt mit meinem Latein am Ende. Aber ich benötige Itunes dringend da ich ein wichtiges Iphone Update machen muss!
Vielleicht könnt ihr mir weiterhelfen, das wäre große klasse!
Danke, MimamkYou could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunes installer, unpack the installer into its components using 7-Zip then try a standalone install of AppleApplicationSupport. It may still fail to install but if so you may get useful error messages as to why not.
See also Troubleshooting issues with iTunes for Windows updates.
tt2 -
Im running windows 8 on my desktop. i tried to reinstall itunes and when i open it i get the following message " Apple Application Support not found, Apple Application Support is required to run iTunes". I have a folder on my desktop that has files in it that says Apps removed during refresh and there is Apple files in there. Im guessing this could be a windows issue but Im not to good with computers. Any help would be great.
Hello agerveler,
Thanks for using Apple Support Communities.
It sounds like we may need to do a complete removal of iTunes and its components, followed by a reinstall. Follow the instructions in the following article to resolve your issue:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Take care,
Alex H. -
just installed itunes on new windows 7 system Cant get it to import cd's when it is open. I have to close it first and then insert cd to import. any one know how to fix this?
If your library was working on your computer and then popped up empty all of a sudden then this might be what you need...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not
play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.Hi just wanted to let you know I solved most of my XP problems with my new IPOD. It won't recognise the IPOD or driver and froze and locked up and then the battery died. After hours of trying different things here is what I did. I completly closed computer down. Waited 15 minutes turned on and reloaded everything. I put the usb cable in but not hooked up to IPOD. I turned off Mcaffee (all of it). After my computer came on. I then went and closed everything I didn't need in the bottom toolbar. (taskbar). I then reloaded the software and waited. Took forever to reload and I don't know why but whatever it worked but I DID NOT HOOK UP THE IPOD LIKE IT SAID! I instead shut down the computer after loading the software and waited 5 minutes and turned it back on. I again waited and shut of mcaffee. It loaded everything fine this time and said new hard ware and drivers detected. I plugged my IPOD in and YES I WAS UP AND RUNNING (THIS IS AFTER 6 HOURS OF PLAYING WITH OTHER THINGS!) I am able to load and play, burn, watch movies, see pictures and everything your suppose too! The only thing I see different than the instructions is I left my usb cable plugged in and when it said to eject the disk I didn't. I also didn't plug in the IPOD (5th Gen) and then I shut down waited and then restarted the computer. I hope this helps others because I know the feeling of wanting to return something you paid dearly for and worked hard at saving money to buy one and it doesn't work. My only thing I dislike about apple is they didn't supply a ac adapter for the IPOD and the instructions say to plug it up when trying to charge battery. DUHHHHHH, ya can't do that if ya don't have one and stores are closed and won' open until Monday! But at least I am up and running. I just hate having to plug up IPOD to computer daily to charge the battery which only last a half a day1
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I have just transfered 2 dvd movies i purchases with digital copies to my itunes account and now i am trying to put them om my ipad it keeps telling me that these movies are not supported on my ipad. what can i do?
Highlight the movie, go to iTunes menu ADVANCED and select create iPad and AppleTV version.
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hello, just wondering how i can fix my itunes when i keep getting these msges, MSVCR80.dll was not found and error 7 (windows error 126). can anybody help. cheers.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
HI, I installed Itunes on my computer. When i wanted to open the application, it gives error "Apple Application Support not found" "Error 2 (Windows error 2)"
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if a component such as Apple Application Support won't install normally.
tt2 -
trying to install itunes on win 8.1. keep getting error apple application support not found. asks me to uninstall and install itunes. i tried several times and keep getting same error.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
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