I've just updated my iPad2 to iOS 5.1 and now can't open MyWallet where all my secure info and passwords are held. HELP
I've just updated my iPad 2 to iOS 5.1 and now can't open MyWallet where all my secure info and passwords are filed. HELP!
The app hasn't been updated in almost a year, so it may not be compatible with iOS 5 or 5.1. They have next to no support information on their web site, so you may need to email them:
[email protected]
The normal route for a single app that won't launch is to remove and reinstall it, but that would probably lose all your information unless you have it synched to a computer. I'd suggest contacting the developer.
Update: their Twitter feed says that they've had to do a number of updates for iOS 5.1 to fix an issue that was crashing all their apps under 5.1, and have submitted them to Apple. So stay tuned for a while and look for an update.
Regards.
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Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
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Reboot your computer.
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Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
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You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
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Hello Nailjack,
Thank you for the details of the issue you are experiencing with iTunes. I suggest removing iTunes and all related components and reinstalling iTunes for the issue you described. The following article has steps to do this(it is important to remove all components in the order listed):
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
I recommend continuing with this article if you continue to experience issues with installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
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Pogs78,
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Repair Apple Application Support.
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