I've lost my Contacts, Messages, Photos etc after having IOS 4.3.2 installed at the Apple Store. I cannot locate previous back-up history, only the back-up after I synced the phone after it had been updated. How do I recover my previous info please?
I've lost my Contacts, Messages, Photos etc after having iOS 4.3.2 installed at the Apple Store. I cannot locate previous back-up history, only the back-up after I synced the phone after the update had been installed. How do I recover my previous information please?
You should have restored the backup that was on your computer before syncing. Now it is too late. However, if you followed the instructions in the manual and set up an app on your computer to sync contacts and calendar to they will still reside in those apps. Photos in the camera roll are lost, however, if you had followed the instructions in the manual to copy photos from the camera roll to your computer regularly you can restore them to the photo app from the copy on your computer. Text messages are gone for good. Music and Apps should be in the music library on your computer.
Similar Messages
-
I have tried to download the upgrade for months but keep getting an error message to I have go to to the apple store. Cannot find a contact number to resolve this issue?
Apple Store Tel: 1-800-692-7753
Best. -
On the Apple website, I read that you must run OS 10.6.8 in order to sync the iPhone 5 with the computer. However, in the tech specs on the "Buy the iPhone now" email I received at my .me email address, it listed the OS sytem needed as 10.5.8. Which is it?
In Reply to all fellow Apple fans: It is great that someone found a work-around to the iTunes 11.4 no syncing problem. I think that is fine for the short term. And I am really glad that we customers have a forum to share information and experiences regarding Apple's products. However, as someone here said, we are all customers; and posting a problem here "IN HOPES THAT APPLE READS THESE POSTS" is NOT a way to resolve this issue or any issue.
PLEASE CONTACT APPLE: Apple Service Center: 1-800-275-2273 - Once you get a ticket number then and only then is this documented and then Apple can follow-through and alert the engineers who will fix this.
The "CWA2" work-around band-aid does several things in addition to reverting back to iTunes 11.3.1. :
1) It ensures that Apple continues to know nothing of the problem.
2) It ensures that the faulty code that is within 11.4 remains there and is perpetuated into future versions.
3) It ensures that YOU can never upgrade to future versions. (If the resident faulty code remains and perpetuates)
So once you have reverted back to 11.3.1, the problem APPEARS to have gone away (FOR YOU) but you have not solved the problem.
Again, respectfully,
1) Sending feedback to apple (using the "Report Bugs To Apple" menu item in Safari will get the information to someone, somewhere and add it to the pile of issues, complaints, suggestions, etc.
2) CALLING the Apple service/support Center at 1-800-275-2273 will put you in touch with a real APPLE person who will begin the process of documenting and forwarding this issue on to those who will fix it.
and
3) emailing Apple directly will make sure that they get the information.
lets get this fixed !!!!!!!!! -
Why does the apps store not accept my ID and password, it works fine to log into this forum and it works for the apple store, but not to log in to buy apps, it just keeps telling me that the id or password is wrong, and I know it isn't
I Just signed in to find the answer to this too. I started having the same trouble today.
-
Since upgrading to iOS8 iTunes no longer recognizes my iPhone5 when I connect to SYNC or BACKUP my iPhone5. Thus, these features are no longer available. When I click on the DEVICES tab, the window is dim, and will therefore not allow me to SYNC or BACKUP my iPhone5 on my iMac. I use iTune 11.4 and iOS8.
[email protected]After the first install of iOS8 my iPhone5 locked up with a picture of a cord connected to a device linking to iTunes. After taking my iPhone5 to the Apple Store, an Expert was able to get my phone operational again. However, when I returned home I found I no longer had options in iTunes to SYNC or BACKUP my iPhone5. I suspect that ITunes does not recognize my IPhone any longer. For the past 1.5 years I have no problems updating or syncing my iPhone…it was only after I upgraded to iOS8 last week.
-
I was gave an Apple iPod Touch that was disabled and I called the Apple store and they emailed me how to fix it but now when i plug it up to the PC it's saying that the iPod is unable to be recognized and I don't know what to do?
Not sure if this helps:-
The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work. Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple Store and explain that they were gifted to you and ask how you can use them. The best way to gift music files is to buy the gift tokens and give these. Hope above helps. -
Hello, just last night I lost all of my contacts on my iPhone 4. I have never used, nor synced my Iphone to my iCloud, or iTunes. How can I recover my lost contacts??
Also, I am really worried that I might lose more stuff, like pictures. My Mom passed away this Tuesday, the 12th, so I'm nervous that my iPhone might lose photos of her that are on my phone. How do I fix this?!?You need to hook up your phone to a computer that is running iTunes, and that has been authorized with your AppleID. Here is an iTunes primer if you aren't familiar with that whole thing:
http://www.apple.com/support/itunes/
Once iTunes is installed on your computer (Windows or Mac), then you would hook up your phone to the computer using the USB cable that came with the phone so you can sync it:
http://support.apple.com/kb/HT1296
Once you have sync'd your phone, it is a good idea to do so regularly if you are not planning on using iCloud. If you decide to use iCloud (which is free for the first 5 GB of storage), then much of your stuff will be backed up on the Cloud on a regular basis, and the need to sync to iTunes becomes less urgent. Here is the iCloud primer in case you are interested in persuing that:
http://www.apple.com/support/icloud/
Hope this all works out for you. I'm sure this is a really hard time for you, and to have to go through a whole new learning curve at the same time is going to be difficult. But hope you are able to get through the basics so that you will at least have the peace of mind of knowing that your stuff is backed up and retrievable!
Take care,
GB -
I have purchased the OS X mountain lion and want to re install after resetting my system but app store not showing it in my purchases. Do i need to re buy it and pay for it again for the second installation. ?
Welcome to the Apple Support Communities
Open App Store > Featured > Account > Show hidden purchases and unhide Mountain Lion. You can install Mountain Lion on all your computers for free -
My apple store app will not change orientation when I rotate my iPad and appears limited . I deleted the app and reinstalled but didnot fix it
The "Apple Store App" is an iPhone app and while it works on the iPad, you cannot change the orientation of the app. You can enlarge it by tapping on the 2X in the bottom corner, but you cannot rotate the app on the screen.
-
is it possible for me to get a new one and also some of the metal on the back has been shedding why is that happening??
LaurenW147 wrote:
How much does a new one cost??? And this still doesnt answer my question of why it broke i had a screen protecter and a case on it it makes no sense to me
Screen protectors are for protection against scratches, not for protection against the iPod being dropped. As to the case, you may wish to take this issue up with the case manufacturer, though again, most claim protection only against scratches and mars, not against being dropped. Either way, such damage is not covered by the devices. warranty.
As to cost, Apple does not repair iPods, but will replace the entire iPod for a flat fee; see the Repair Pricing section here (as also mentioned by Limnos):
http://www.apple.com/support/ipod/service/faq/
There are independent iPod repair services that may be able to replace the screen for less. Do a web search for "ipod repair". Note, though, that if you elect to have the iPod serviced by an unauthorized shop, all further warranty will be void.
Regards. -
this is the error it gives me :/ how will i go about deleting my old iphone if i dont have it??
This should clear up on its own and allow you to delete the account, however it can take 3-5 days before this happens.
-
I have not been able to connect to the internet on my iPhone and iPad the past 36 hours.Went to the Apple store today and he said that maybe it will come back on it's own. That is the first time that I have been to the apple store with a disappointing resolve. Please help, there has to be an answer?
Your post says you have an iPhone 3G. Is it running iOS 4.2.1, which is the latest iOS it can run? Even if so, it's now quite old (nearly five years). That could be part of the problem.
Anyway, maybe you should delete your mail account (Settings >> Mail, Contacts, Calendars -- if it was still called that back in the iOS 4.2.1 days), and start over.
Here's the Mail Setup Assistant to help you do that:
iPhone Email Setup -
Just got back from the Apple Store...optical drive officially dead
I just got back from the Apple Store, which confirmed what I feared all along. I received my MBP C2D over the holidays and was worried when it had trouble booting up several times. After trying to burn a few cds (some would quit, others worked fine), and a few discs that refused to read or eject I visited the boards to find out that issues with the Matshita UJ 587 were widespread. At this point my computer does not even recognize the ATA or Disc Burning hardware or the OSX disc inside. The only positive to come out of this is the customer service offered by Apple. I took the computer to the genius bar and the computer refused to boot up after the tech installed an OSX disc (hence the stuck cd inside). They are giving me a new computer since this one is brand new, but unfortunately I will have to order it from Apple Care since it is a custom job. For all of you out there with early MBP C2D optical drives that are acting up I feel your pain. Get your computer into an Apple store before the problem gets worse, these optical drives are awful.
Macbook Pro Core 2 Duo 2.33 Ghz Mac OS X (10.4.8)Thank you. After 2 hours on the phone with Apple Care this morning they finally confirmed what the Mac Genius told me last night. The computer was shipped back this afternoon and I'll post again if there's any trouble with the new unit, I think I just got a lemon with this one...too bad. This is my first Mac so I'm really trying hard to stay positive.
-
Can the Apple store verify my purchase and warranty by serial number
Can the Apple store verify my purchase and warranty period by serial number ??
Serial number from device could mean it's been sitting in the warehouse for a year before he purchased it can't it?
It could, but all authorized dealers are required to report the sale date and serial number to Apple. That's how Apple knows when a device was sold to set the warranty date; the warranty starts on the day the authorized dealer sells the device to the user, not when the dealer receives the device from Apple.
How would they know his serial number from his device without registering it because I know all the serial numbers show up on my devices but like I said how would the serial number prove that he didn't purchase the device 6 months - 1 year after it left the warehouse or place of purchase.
See my previous response.
Says on website Apple may require a proof of purchase and to keep your receipt.
They may, though usually they don't. But again, the user is not required to register the device with Apple to validate the warranty. In fact, in many countries it is illegal for any manufacturer to require registration before a warranty is honored. The proof of purchase is all that would ever be needed, and again if the device is take directly to Apple that's almost never required.
Regards. -
The Vodaphone store in Australia says there is no difference between a sim for an iPhone to any other phone. But it still doesn't recognise the sim. Is it because sims in the UK are different for iPhones than android phones? It seems rather unfair that I can't use the phone that I purchased unlocked in the UK in another country. I also have a 4S which I was using to keep my UK sim in while in Australia. That was also purchased unlocked from the Apple Store. I haven't tried it but would it be any different?
If your phone is officially unlocked, it should work fine on any supported carrier's network. Are you getting any error messages when you insert the sim?
Maybe you are looking for
-
Adobe Muse CC has encountered an error and will now exit.
Muse is not loading, comes up with the message below. I have tried re-installing but still comes up with the same message. Has anyone else encountered this and any ideas on how I can get the damn thing working again?
-
How do I add multiple birthdays to address book cards?
I am trying to figure out how to add multiple birthday's to cards in my address book. Example I have Jennie & John Smith & their daughters Sue & Susie. How do I add a birthday for each one? There does not seem to be a way to add more then 1 birthd
-
How to create a file in memory and then store it in database
Hi Guys, I'm wondering how could i create a file such a plain text or css styleshhet in runtime and then store this file in the database. I need to save them in the database cause the application doe not have write permission to filesystem. Is that p
-
Freight cost per meter (load lenght)
Dear All, I try to define shipping cost calculation by length(in meter) in a transportation project I have managed a condition type (multi-dimentional) with calculation base 'C : Handling Units' 2 scales, one for the transportation zone destination a
-
PSC 1315 faded stripes when printing after a cold start
Hello All, I have an HP PSC 1315 that is about three years old and was working fine until it recently started printing with faded greyish or white stripes across the page in grayscale printouts. This only happens immediately after a cold start, that