I've set up a new iMac and transferred my library. Now, when I switch on iTunes Match it gets to about 25% on stage 1 and just stops working, Anyone know how to fix this?
I've set up a new iMac and transferred my library. Now, when I switch on iTunes Match it gets to about 25% on stage 1 and just stops working, Anyone know how to fix this?
Ok, so the likely cause is 1 or more Songs are tripping up iTunes Match. To resolve, move to Song view, switch on iCloud Status and iCloud Download fields - sort the view on iCloud Status - identify Songs with status other than Purchased, Matched or Uploaded. Temporarily remove them from the library, allow iTunes Match to complete the 3-step process. Gradually import the Songs back in - any that cause a repeat failure, place in a playlist, burn to audio CD and import as 256k AAC.
Note: iTunes Match service in UK at present is intermittant, may be worth trying from 1200 tomorrow to give Apple the chance to complete its current updates.
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I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777 -
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Hey skyshade13,
Thanks for the question. The following article outlines how to restore a previous iTunes library should there be no content after updating. While the article does not speak specifically to your symptoms, attempting the steps by utilizing the "Previous iTunes Libraries" folder may resolve your issue.
No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967
For further information see the following information:
OS X Lion: iTunes opens to "created by a newer version" alert
http://support.apple.com/kb/TS3918
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks,
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