I've tried everything and still no response on Ipod

My duaghter has a Ipod mini, Pink in color. I plug it in and it says go to apple.com/ support for help. Did that ordered new battery and put it in and still ends up showing me a frown face and a battery that is not charging on the screen when I plug it in. tonight I found out that her friends over this weekend pluged in to our computer to download songs and their ipods are now frozen. I'm about ready to throw this thing in my lake out back. Sure would like to know if any body has any good ideas. Thanks, Shawn

"tonight I found out that her friends over this weekend pluged in to our computer to download songs and their ipods are now frozen"
That's a little odd and maybe there's a problem with your computer? There's also a pretty comprehensive post here about the sad iPod icon.
The sad iPod icon is one of the most difficult errors to cure as it usually means a hard drive problem.
http://discussions.apple.com/message.jspa?messageID=2355839#2355839

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