I've twice tried to use iTunes match. It stalls in step 2. I've rebooted my Mac computer and still stalls. Apple's taken the $25 but not delivered the service. Can I get some personal help?

I've twice tried to use iTunes match. It stalls in step 2. I've rebooted my iMac computer and it still stalls. Apple's taken the $25 but not delivered the service. Can I get some personal help? There are 12,733 songs, a few dozen of which are not going to be in the Apple music library because they are unique to my collection. Also, some titled "Track XX" and no artist. I assume these would either not upload or else just be uploaded. But, after an overnight of step 2, the iTunes match program was still on song number 7384 or 12733 (it was on that number for over 12 hours). Looking in the music library, activating the iCloud icon and status fields, there were hundreds of songs with the status "waiting."

Lmwilliamson wrote:
Kernel panics:
After taking my late 2009 15 inch macbook pro to the apple store, the genius completely erased my computer and reinstalled the Mac OS X software, but the problem still persists.
I also took it to my college tech support center, they tried to take the ram out and reinsert it and clean up the dust, but the problem still remains.
I am able to use my computer in Safeboot mode (only)
Well it could still be a software problem if you installed a third party program after the OS X wipe and install, because by booting into Safe Mode it disables certain functions of OS X and hardware. Check for updates or problems for all your third party software, include everything, including menulets, System Preference panes, hacks and so forth.
If you restored any sort of software from backup like TimeMachine, it likely was corrupted data and now is returned.
If the college tech support found a lot of dust clogging the rear exhaust vents behind the fans, then likely the heat damage done to the machine has already occured and can't be reversed. Video cards are usually first to go, which Safe Mode does disable the video card somewhat.
Run through this list of fixes, it's systematic in nature, also has a Hardware Test to see what's going on
..Step by Step to fix your Mac
Too bad this is occurring to a mere 4 year old machine, but dust will do that. Here is the culprit that Apple doesn't tell anyone about.

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I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.

I had to take my hp back to factory setting and reinstall itunes, when I tried to use Itunes match it said i had to Deauthorize all my computers. I am using the same computer and desperately need access to my music.

When you reset to factory settings, the computer is de-authorised.
In iTunes menu Store > View Account > sign in > App Store > Deauthorise All.
Once done, authorise this computer iTunes.
Note: you can only do that once a year.

HT4759 I recently renewed my icloud, since then I have been trying to use itunes match but it keeps coming up with error 4040?

I recently renewed my icloud, since then I have been trying to use itunes match but it keeps coming up with error 4040?

Did you try turning off iTunes Match (Store>Turn off iTunes Match), then turning it back on?

I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible..

I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible... direct support stinks.

Download AA 9 Pro from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. Make a new backup for your archive. You might also take the DVD to your library to see if it is a drive problem. You might also carefully clean the DVD with water and soap (do not use anything that would scratch the surface or you have destroyed it for sure) and see if that solves the problem. This is particularly an issue if you have finger prints or other crud on the DVD. However, it could also be a bad drive as I mentioned. Hopefully the download solves your problem in any case (I would backup the download to CD and/or backup HD).

I have an iPad mini and an iPad 2. I can print email to my HP 6510 from the mini, but NOT from the iPad 2. Both are on the same wi-fi network. I have tried everything I can do including unplugging everything, restarting, etc. Can anyone help?

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Thanks so much! My grandaughters played games on the iPad over Xmas and one of their moms said shed restricted their access! Guess they forgot to enable again. Thank you again! Karla

I have recently bought a Seagate Goflex satellite mobile wireless hard drive. I have converted some of my AVI movies to mp4 and transferred them to the hard drive, but when I play them through my iPad 2 I can hear the sound but not see the movie. Help???

I have recently bought a Seagate Goflex satellite mobile wireless hardrive , i have converted some of my AVI movies to MP4 and loaded them onto the hard drive, when I try and play them through my I pad2 I can hear the sound of the movie but not see the film, somebody please help, what am I doing wrong as I have spent a lot of time converting these movies to be able to travel with my iPad and watch them. Thank you

Unfortunately, the drive is pretty much restricted without hacking it. That is, you can't stream its content via standardized protocols like UPnP, SMB, FTP and the like. This makes you won't be able to access its content from any third-party apps otherwise capable of playing back AVI files from UPnP / SMB / FTP / WebDAV etc. sources.
While this is certainly not a recommendation (I can in no way be held responsible if anything goes wrong): you may want to consider extending the capabilities of the drive by installing the hack: http://www.hackseagatesatellite.com/wordpress/welcome/
It'll "open" the drive for third-party, AVI-capable multimedia apps like GoodPlayer, It's Playing etc. to directly play the files over the network.

When syncing my iTunes to my iPad from the laptop, I get a list of missing songs; they are in the library, but not in the music folder on my HD. In particular, I uploaded 3 CDs at the same time, all are in my library - but two are missing from the folder.

When syncing my iTunes to my iPad from the laptop, I get a list of missing songs; they are in the library, but not in the music folder on my HD. In particular, I uploaded 3 CDs at the same time, all are in my library, and all synced to the iPad - but the music from two of them are missing from the music folder. Questions are (a) where might they have gone? and (b) is there a way of "reverse loading" them back to my hard drive from the iPad? Thanks in advance!

Hi dones49,
It sounds like your issue here is that iTunes can not find the files for some of the songs you have brought into it. This happens occasionally even if the songs have not been moved from the location that iTunes places them on import or purchase. When you try to use the song, iTunes prompts you to find the file, as you have seen.
To find the file, use the information in this article to navigate through the iTunes media folders -
Locate and organize your iTunes files
If you are still unable to locate the files, you may need to download them from the iTunes store again, or rip them from your CDs. See this article for assistance with downloading your past purchases -
Download past purchases
Thanks for using Apple Support Communities.
Best,
Brett L

My table of contents does not use the entry style I select for words in the paragraph that have character styles applied to them in the chapter, so some of the letters are showing up as green, which is fine in the chapter but not in the TOC.

My table of contents does not use the entry style I select for words in the paragraph that have character styles applied to them in the chapter, so some of the letters, specifically parameters, are showing up green, which is fine in the chapter but not in the TOC. I can manually fix this in the TOC by changing the character style to none after the toc has been generated, but I don't want to do this.

What application are you running? Please ask this in the forum of the product you're using.

I have several ipod nanos. i can sync one, but since i connected the ipad 2 I am getting an error on two of them, it says cannot sync, error 13019. the loaded songs show on the computer (on the ipods), but not when the ipod is plugged off the usb

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You can sync your iPod with multiple computers, but what can be synced is very limited. See this article for more details.
http://support.apple.com/kb/ht1202
B-rock

TS3274 I working in Citrix and the keyboard does note generate. How can I get it to work?

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Close all open apps by double-tapping the home button, then swiping upward on the app window (not the smaller icon) off the screen.
Then reset: hold down the home button along with the power button until you see the Apple, then let go.

My movies and music videos won't show up on screen, I can hear the sound but not see the video how do I fix this?

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Hi @anthony7722 ,
Thank you for your query, I will do my best to help!
I grasp that you uninstalled the Intel graphic driver and the catalyst control. You reinstalled the Intel driver and now you can view and hear videos on the Internet but you are unable to set the resolution as high as previously.
When I checked the specifications for your notebook I see that you have switchable graphics.
Here are two links that I believe will help.
Overview of Switchable Graphics or Dual GPUs
Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
Here is a link to HP Pavilion dv7-6150eb Entertainment Notebook PC Drivers
Please try this process.
1. Download the chipset driver, and both graphic drivers and save them but do not install them yet
2, Delete the chipset driver and install the updated one.
3. restart your notebook
4.Delete the Intel driver and install the updated one
5. restart your notebook
6. Delete the AMD driver and install the updated driver.
You should now have a Catalyst Control Center.
This should now allow you to use the higher graphic card which should support the higher resolution.
I hope this helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Opening a new file in photoshopcc and the file name is displayed but no white working canvas. you can see it as a layer in the layers panel and if i draw on the grey area i can see int on the layer but not on the main screen.

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Trying to update drivers now.
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I have a new 7th gen iPod, I have up loaded the latest iTunes version, I go to the music tab to sync, I click sync and the ipod starts to sync, but it does not sync all the music. It indicates all the songs on the screen, but not on the ipod

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I do not have the screen shown with the
Pull down the “Store” menu and choose “Deauthorize This Computer”
3. Now go back to the Store menu and choose “Authorize This Computer”
options.

I've twice tried to use iTunes match. It stalls in step 2. I've rebooted my Mac computer and still stalls. Apple's taken the $25 but not delivered the service. Can I get some personal help?

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