I've used Firefox for years and happily. I attached a logitech camera and dowloaded Skype a few weeks ago when I also loaded iTunes for my iPad. Now the site goes out almost everyday. Can you hel pme?

I've used Firefox for years and happily. I attached a Logitech camera and downloaded Skype a few weeks ago when I also loaded iTunes for my iPad. Now the site goes out almost everyday. Can you help me?
I can't undertsand what is going on since the closing has never occurred before.
I have not written down the incident #s.

The offer from EE was presumably to fix the phone , which they are entitled to do, you turned it down.
You can either go back to them and take up their offer to repair or you can try the Nokia warranty which will involve you contacting Nokia direct either by taking it to an authorised/approved Nokia care centre or submitting an online claim under the warranty to Nokia and following whatever instructions they issue for sending the phone to them.
You have not so far contacted Nokia as you have dealt only with EE.
I'm surprised the EE assistant told you the phone was being sent to Nokia rather than their inhouse technicians although I think that was simply a mistake on the assistant's part.
How did you get a PAYG phone from EE? I thought EE were offering contracts only.
So far as time scales EE don't post phones backwards and forwards on an individual basis. The shops use courier services and the frequency of deliveries and collections will depend on the number of shops in a town and the level of goods going back and forth.

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