I want to buy a hard case for my macbook pro, but I don't know what year it is. When I use the serial number to try and find out, all it says is, "~VIN,MacBook Pro (15-inch Glossy)". When I type that into amazon for a case it gives me nothing!

Hi T,
Either of these will give you the info you seek:
http://www.appleserialnumberinfo.com/Desktop/index.php
http://www.chipmunk.nl/klantenservice/applemodel.html

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When I go to buy an app that isn't free it asks for my security question but I don't know what my security question is so I go to change it and it said it will send the info to this email that I don't even have. What do I do?

When I go to buy an app that isn't free it asks for my security question but I don't know what my security question is so I go to change it and it said it will send the info to this email that I don't even have. What do I do?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
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     2. Fill out and submit this form. Select the topic, Account Security. You must
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     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
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            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
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Your Apple ID: Manage My Apple ID.
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I have files on iomega zip discs from 10 years ago, but no longer have a zip drive. I can buy one second hand at a reasonable price, but I don't know if it would be compatible with my MacBook pro.

I have files on iomega zip discs from 10 years ago, but no longer have a zip drive. I can buy one second hand at a reasonable price, but I don't know if it would be compatible with my MacBook pro.

Google is wonderful: https://www.google.com/#hl=en&output=search&sclient=psy-ab&q=iomega+zip+drive+ma c+os+x&oq=iomega+zip+drive+mac&aq=1v&aqi=g1g-v3&aql=&gs_l=hp.1.1.0j0i15l3.0l0l1l 1521l0l0l0l0l0l0l0l0ll0l0.frgbld.&pbx=1&bav=on.2,or.r_gc.r_pw.r_qf.,cf.osb&fp=14 034e73db4ae90b&biw=1626&bih=891

I have Lightroom 4 on disc which is installed on my Mac desktop. I want to use it on a new MacBook with no disc drive. Can I install it by download using the serial number? How?

I have Lightroom 4 on disc which is installed on my Mac desktop. I want to use it on a new MacBook with no disc drive. Can I install it by download using the serial number? If so< how?

1. Go to the following website and download the last version of Lightroom 4:Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 4.4.1
2. Run the installation package to install Lightroom.
3. Use your existing serial number to activate the program.

I use MacbookPro late 2011 with Maverick, when i put iPhone 5 or another cellphone askew on left corner of touch pad and slide it to keyboard, the macbook will sleep, i don't know what the problem is, it occur on another macbook pro late 2011

I use MacbookPro late 2011 with Maverick, when i put iPhone 5 or another cellphone askew on left corner of touch pad and slide it to keyboard, the macbook will sleep, i don't know what the problem is, it occur on another macbook pro late 2011

It may well be a driver issue but considering the loading: Xorg trying to load different drivers is somewhat normal. @cafe you can see that these are autoconfigured by X above the loading in the log:
Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched intel as autoconfigured driver 0
Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched intel as autoconfigured driver 1
Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched modesetting as autoconfigured driver 2
Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched fbdev as autoconfigured driver 3
Jul 20 19:48:24 arch gdm-Xorg-:0[216]: (==) Matched vesa as autoconfigured driver 4
As long as one of the drivers gets loaded, which it apparently does the failing of the others is fine.
Was there an update maybe ?

My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

My hard drive's gone, I did repair it and now I'd like to get my 'photoshop Elements 7 back, but got a message saying that the serial number is incorrect and it's not. can you help me, please?

Mseixas you can try running the CC Cleaner Tool located at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then reinstalling.

My iPod has been lost for about a month now and I wanted to know if I can find it using the serial number because I don't have iCloud set up on my ipod

My iPod has been lost for about a month now and I wanted to know if I can find it using the serial number because I don't have iCloud set up on my ipod

No.
You cannot.
Sorry

I want to update my OS from X10.6.8 to the next level but I don't know what that is. Can someone help?

I want to update my OS from X10.6.8 to the next level but I don't know what that is. Can someone tell me the next version to us? Thanks.

Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
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       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
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       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase a redemption code at the Online Apple Store: OS X Mountain Lion. Mountain Lion is $19.99 plus tax. Use the code to redeem a download of Mountain Lion from the App Store. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later.
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model
             Identifier 5,1 or later.
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later.
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later.
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later.
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later.
         7. Xserve (Early 2009) - Model Identifier 3,1 or later.
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
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My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

When you buy an iPhone in the U.S. it's locked to that country with the carrier you bought it for.
If you bought the device unlocked in the U.S. it's unlocked, you can use it on any carrier. Even one's outside the country.
If you want to do a repair on a device you bought in the U.S. and your using it in another country, you must send it back to the U.S. Why? That's where you bought it from.
AppleCare Protection Plans and AppleCare Limited Warranties are registered to your hardware.
Your hardware is your iPhone.
Wherever hardware that was bought then that's the country it was designed to be used in and that's where it was manufactured.
Apple is very localized - if you call U.S. tech support, you'll speak to somone in your country.
So, what does all this mean?
In order to do a repair, you need to send it back to the country you got it from.
And we're all customers like you. We understand that you're upset, but Apple isn't gonna bend the rules to one individual.
Policy is policy. Get over it.

I've installed Photoshop Elements 12 from a CD onto my PC laptop. I'm thinking about buying a tablet, so was wondering if (a) can I install on a 2nd device (b) can I use the serial number online as I won't beable to install from a CD, and (c) will I beabl

I've installed Photoshop Elements 12 from a CD onto my PC laptop. I'm thinking about buying a tablet, so was wondering if (a) can I install on a 2nd device (b) can I use the serial number online as I won't beable to install from a CD, and (c) will I beable to choose a mac, after the initial was on a PC???? Thanks Martin

A single user license allows for having activated installations on two machines. An Elements license allows for either platform in many cases (recently not the case from what I've seen). If you have the disc, see if it contains the Mac installation files... if it does then you should be able to install them via a download as well. I cannot answer with certainty for the last question since it relies on the previous question. Personally, I would not let an inexpensive piece of software dictate an expensive hardware purchase decision.

I previously had PS CS5 Trial installed but removed it using both Control Panel Programs and deleting all files from the CS5 directory on Program Files. I then installed a purchased product from Adobe disc using the serial number on the case. But when I

I previously had PS CS5 Trial installed but removed it using both Control Panel Programs and deleting all files from the CS5 directory on Program Files. I then installed a purchased product from Adobe disc using the serial number on the case. But when I try to launch it, I get a screen headed Photoshop CS5 Extended Trial. It asks for the serial number and says that my trial has expired. It rejects the serial number from the Adobe case saying "This Serial Number is not valid for this product". It thinks that I still have the expired Trial Version installed. How do I convince it (the program) that the Trial Version is long gone and the currently installed product was installed with a valid and accepted serial number????

Let me know how it goes. Go into your Adobe account and register your serial number asap.
https://www.adobe.com/account/my-products-services.html
That way, should you lose it or you need support, it is on record that it's yours and you can fetch your s/n it from anywhere.
There are too may sad stories here, where people forgot and the box is buried or lost.
Gene

HT5624 I would like to change ,my password. I signed in but I don't know what was my answer for the 2 security question. How can I change my password?

would like to change ,my password. I signed in but I don't know what was my answer for the 2 security question. How can I change my password?

Hello, dot mac & MobtleMe no longer exist, though it may be possible to still use a dot mac addy... or maybe not if expired.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
    •    Server name: imap.mail.me.com
    •    SSL Required: Yes
    •    Port: 993
    •    Username: [email protected] (use your @me.com address from your iCloud account)
    •    Password: Your iCloud password
SMTP (outgoing mail server) information:
    •    Server name: smtp.mail.me.com
    •    SSL Required: Yes
    •    Port: 587
    •    SMTP Authentication Required: Yes
    •    Username: [email protected] (use your @me.com address from your iCloud account)
    •    Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0

HT1338 I try to buy songs itunes but there is a message stating that my disk is full and to empty out the trash can. But i don't know what disk it speaks of?

I try to buy songs itunes but there is a message stating that my disk is full and to empty out the trash can. But i don't know what disk it speaks of?

The "disk" is your startup volume, which is usually called "Macintosh HD" (unless you changed it). Your iTunes media files (such as song files), and basically everything else, are stored on that volume (unless you changed it).
You should create some free space as soon as possible, because the system (OS) and applications use free space to write temporary files as part of normal operations. If there is very little free space available, your system may start to bog down and feel slow because it's not running efficiently.
You can empty whatever is currently in the Trash by doing a click-hold (or right-click) on the "waste basket" icon in the Dock, and selecting Empty Trash. A good place to look for files you may no longer need is your Downloads folder. There is usually a link to your Downloads folder in the sidebar of a Finder window. (The folder itself is located in your user home folder.)
You can see how much free space you currently have by selecting Macintosh HD on your Desktop (or in the sidebar of a Finder window), and selecting Get Info from the File menu. You can also right-click on it and select Get Info from the menu that comes up (or hit Cmd-I on keyboard). The Info window shows Capacity and Available for the volume. Available is the free space. It would be best to keep Available at least 10% of Capacity; getting it to 20% or more would be better.
If you can't free up enough free space by deleting things you do not need anymore, you should get an external hard drive and save some your files there. That's actually how I run my iMac; most of my user files are stored on external USB and FireWire drives.

I purchased Adobe Acrobat XI Pro on a CD but didn't realize that my new computer doesn't have a CD drive. Is there a way to download via the web using the serial number on my CD?

I purchased Adobe Acrobat XI Pro on a CD but didn't realize that my new computer doesn't have a CD drive. Is there a way to download via the web using the serial number on my CD?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,@

yes,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I want to buy a hard case for my macbook pro, but I don't know what year it is. When I use the serial number to try and find out, all it says is, "~VIN,MacBook Pro (15-inch Glossy)". When I type that into amazon for a case it gives me nothing!

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