I want to copy fotos to a mass storage external HD, but my emac only allow me to copy from the HD to the mac and not from the mac to the HD, how can I do it? thanks in adavance for your help

The external HD might be set to Read Only on your eMac. Try this:
If the external HD shows on your desktop, single click the HD to highlight it. From the Finder Menu bar at the top of the screen, click on File, pull down and click on Get Info. At the bottom of window that opens, under Sharing and Permissions, you might see something like:
System: Read & Write
Admin: Read & Write
User X: Read Only
User X being your user account.
Good luck.

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HT204053 hi i have an ipod which shares same apple id etc as my iphone i was deleting the contacts off my ipod and now they are gone off my phone how can i get them back on my phone? help pls

hiu i have an ipod which shares same itunes/icloud account as my iphone. i deleted the contacts off ipod and they have now gone off my phone too. anyone help, how can iget these back on my phone?

When you share an iCloud account between devices, any action you take on one device (such as deleting contacts) is synced to the others. (That's want iCloud does; syncs data across devices, keeping the data on the devices the same.)
The only way to recover them now is to try restoring your device to your last backup, or restore them from another backup source.

I have created a book in Photo Essay that is extra large (10 by 13") and I just realized that I want a 8 1/2"by 11" book. Can I transfer all the pages to the smaller sized book. If so, how? Thanks so much for your help.

I have created an extra large (10"-13") Photo Essay style iBook in Aperture and just realized that all my other iBooks are 8.5"-11". How can I transfer all the formatted pages to the smaller book size without having to start over? Thanks so much for your help.
Apple Phan

Apple Phan,
that will require some extra work. If you change the book size, some of your edits will probably be lost, because texts and photos that will not fit the smaller layout will be removed. The best you can do will be to save your current book, so you can compare. Try the following:
Create a PDF preview of the current version of the book and save the PDF, see: iPhoto, Aperture: Previewing an order in iPhoto or Aperture
Duplicate the book: File > Duplicate
Then change the Book Sizeof the copy (from the Theme Button) and compare, what is missing, hopefully not to much.
Léonie

HT1918 Hello , I will like to change my payment information but my new credit card is not American , Is Canadian .How can i change the country on my billing info? I cant seam to be able to do it . Thanks a lot for your help ,

Hello ,
I will like to change my payment information but my new credit card is not American , Is Canadian .How can i change the country on my billing info? I cant seam to be able to do it .
Thanks a lot for your help ,

What country are you in ? If you are in the US then you can only use the US iTune store, and you can't use a Canadian credit card with the US store - a credit card needs to have been issued by a bank in the country where you are.
If you are in Canada then remove your old credit card from your account and then update your country/region and billing address on your account e.g. by tapping on your id in Settings > iTunes & App Store on your phone and 'view Apple id' on the popup, or via the Store > View Account menu option on your computer's iTunes

I have to get a new ipad. When i backed up my ipad to icloud, are my pics, apps, and music(not from itunes) backed up as well? If not, how do i back them up to transfer them all to my my new ipad? Thanks in advance for your help!

I have to get a new ipad. When i backed up my ipad to icloud, are my pics, apps, and music(not from itunes) backed up as well? If not, how do i back them up to transfer them all to my my new ipad? Thanks in advance for your help!

Hey Dollydayle,
The steps in this link can help you with moving your music to your new computer, with several options you can choose from that best suit your needs:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Welcome to Apple Support Communities!
All the best,
Delgadoh

I forgot the administrator password for my mac and cant set a new one without it how can i set a new one

i forgot the administrator password for my mac and cant set a new one without it how can i set a new one

Reset Password 10.7, 10.8...
http://reviews.cnet.com/8301-13727_7-20087723-263/how-to-run-the-password-reset- utility-in-os-x-10.7-lion/

My Blu-Ray player has a USB input but it doesn't have an HDMI input. Can I connect my Apple TV to the Blu-Ray using an HDMI/ USB adapter? It would allow me to run the audio through my stereo. Thanks to all for your help.

My Blu-Ray player has a USB input but it doesn't have an HDMI input. Can I connect my Apple TV to the Blu-Ray using an HDMI/ USB adapter? It would allow me to run the audio through my stereo. Thanks to all for your help.

Can I connect my Apple TV to the Blu-Ray using an HDMI/ USB adapter?
If you can find such a thing. I really doubt that exists since USB is a data connector not a video connector.
would allow me to run the audio through my stereo.
That would depend on this adapter.

I have AVI files that I need to be MOV files so that I can edit them in Final Cut Pro. I am going to use Quick Time Pro for this....do I have to 'export' it or can I just 'save as', or is there even a difference? Thanks in advance for your help!

I have AVI files that I need to convert to MOV files so that I can edit them in Final Cut Pro. I am going to use Quick Time Pro for this....When I have the files open in QT Pro do I have to 'export' it or can I just 'save as', or is there even a difference? Thanks in advance for your help!

I strongly recommend you use compressor to do the conversion (if it will open the files - since quicktime will open them, it will more than likely do it.
Compressor allows you to customize presets and save them and apply them to multiple files. Although the interface may seem daunting, it's actually pretty simple.
Even if you can edit the avi in fcp, it's not a good idea. Liable to cause problems down the road.

I am using elements 11. I cannot open editor because configuration error occurs with message "errror 213:11". What happened? What can I do? Thanks a lot for your support.

I am using elements 11 with Windows7. I cannot open editor because configuration error occurs with message "errror 213:11". What happened? What can I do? Thanks a lot for your support.

See if this helps:
Error "License store does not allow writing" | Install log | CS5, CS5.5

HT201272 I downloaded a movie to my IPad. When I went to play it ,it says it will not download to play.How do I get it to play or my money back? Thanks so much for your help , Karen

I downloaded a movie I paid for. I went to play it after it had down loaded to my Ipad. It says it is not downloading to play it. I am wondering how do I get it to play or get my money back? Thanks so much for your help!!! Karen

this happened to me on my macbook air my movie isnt playing.

Got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud.

got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.

What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords

Whenever I plug my iPod in the computer is comes up with this ..This iPod cannot be used because the Apple Mobile Device Service is not started. - what does this mean, how can i fix it?

Whenever I plug my iPod in the computer is comes up with this ..This iPod cannot be used because the Apple Mobile Device Service is not started. - what does this mean, how can i fix it?

Instructions here > iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
Or Mac > iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael

HT3552 I am billed 3 times for a same item. How can I get the problem fixed? Thanks a lot for your help.

I am billed 3 times for a same item. How can I get the problem fixed? Thanks a lot for yur help. nhuttan448

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Old adobe photoshop elements 4.0 from my old computer in 2004 and installed it on my new laptop now - how can i get/buy updates for it ?

hello i had once in an computer the licence for Photoshop elemnts 4.0 ,That was 2004 i desontalled it and nor i found my cd again
and installed it now in my laptop - but would like to add up to the Photoshop version that is now , the newest version - what do i have to do , do i have to buy a complete new version ? like cloud- - as i prefer the cd - but i think is not aavaialable any mor e
and wherhe can i buy it ? and what can i update ?
thanks a lot best regards heidi

Heidi,
Suggest that you purchase PSE v.13. The software is on sale from time to time at box stores and at Amazon.
Here is their price today:
Amazon.com: photoshop elements: Software
Note that the boxed version is for WIN+MAC!
Investigate whether or not your machine meets the system requirements.
Good luck!

I want to copy fotos to a mass storage external HD, but my emac only allow me to copy from the HD to the mac and not from the mac to the HD, how can I do it? thanks in adavance for your help

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