I want to de-install mac-excel test version and get the error message: you have not the privileges to de-install. Please login with the Mac-OS account you have installed mac-excel originally'. I don't know this account anymore. I am sysadm

I want to de-install mac-excel test version and get the error message: 'You have not the privileges to de-install. Please login with the Mac-OS account you have installed mac-excel originally'. I don't know this account anymore. Possibly it does not exist anymore. anybody out there who can help ?

Hi, I may suggest to activate the root account and try the uninstall process from that account. To do so, you have to:
Go to System Preferences a open up the Users pane;
On the left side of the pane, you shuold see Login Options;
Enabled editing option clicking on the lock (it will ask your password);
Once the pane is enabled, you should see something like Server Account Network (sorry my OS is in italian, so I don't exactly know the right translation), and right next to it a button;
Click on that button, and a new pane shows up. Click on Open Directory Utility, and on the upper bar of OS X click on Edit;
Select Enable Root Account (you can set a password, or not);
Done that, you should log out and when the login window show up, type on the user field "root" and the password you choose;
Theorically, from this account you will be able to unistall the application.
After completing your task, I reccomend you to disable the root account, just by loggin in your personal account and repeating the steps I described before. Hope it helps

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