I want to de-install mac-excel test version and get the error message: you have not the privileges to de-install. Please login with the Mac-OS account you have installed mac-excel originally'. I don't know this account anymore. I am sysadm
I want to de-install mac-excel test version and get the error message: 'You have not the privileges to de-install. Please login with the Mac-OS account you have installed mac-excel originally'. I don't know this account anymore. Possibly it does not exist anymore. anybody out there who can help ?
Hi, I may suggest to activate the root account and try the uninstall process from that account. To do so, you have to:
Go to System Preferences a open up the Users pane;
On the left side of the pane, you shuold see Login Options;
Enabled editing option clicking on the lock (it will ask your password);
Once the pane is enabled, you should see something like Server Account Network (sorry my OS is in italian, so I don't exactly know the right translation), and right next to it a button;
Click on that button, and a new pane shows up. Click on Open Directory Utility, and on the upper bar of OS X click on Edit;
Select Enable Root Account (you can set a password, or not);
Done that, you should log out and when the login window show up, type on the user field "root" and the password you choose;
Theorically, from this account you will be able to unistall the application.
After completing your task, I reccomend you to disable the root account, just by loggin in your personal account and repeating the steps I described before. Hope it helps
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I tried installing Iphoto it said it was downloaded successfully. I still get the error messafe, and can not open any photos of program, any suggestions?What version of iPhoto do you have on the Macbook and on the iMac? What systems are you running on the Macbook and on the iMac?
Does the message only refer to "a problem" or does it specify what it is?
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I want to upgrade the software (currently I have Mac OS X 10.6.4) but when the mac is downloading the new version i get an error message and is not possible get the most updated software: Mac OS X 10.6.8 or either the most recent itunes why?!?!?!
Then you either have a network problem or a hardware problem or a corrupted hard drive. You might try:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
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I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013. I keep getting the error message "iTunes could not back up iPad "" because an error have occurred." Any suggestions on what I can do to resolve this error?
Hi there BuffaloSailor!
I have an article here with some troubleshooting suggestions for this issue:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
How do i get my mac book back to normal, i attempted a safe boot because my safari wasnt opening, when i choose it on the dock, it just bounces for a while then i get a error message. now when i turn it on it only goes halfway thru the load bar then shutdown?????
Hello, what OSX version?
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS. -
I just used stellar phoenix mac data recovery and it seemed to work but now my files won't open. Even though they are "jpeg, mov" files, the error message is "could not be opened". The movie's file format isn't recognized. " Any help or are they corrupted?
Sounds to me like the file is probably corrupt. If you had hard drive corruption or damage, that could easily result in recovered files not being fully intact. If you were trying to recover accidentally deleted files, it's possible they might have been partially overwritten before recovering. There are never any guarantees with file recovery.
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When I try to install Adobe Acrobat XI Pro, I get an error message, "Key not valid for use in specified state". What is this?
See if this post by turingtest2 fixes it : key not valid for use in specified state
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I can not install iTunes on my PC, I get an error message: "unable to remove previous version Apple Software Update"
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Updateentries and click "Remove", as per the following screenshot:
Next, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
Every time I install an update of itunes, I get an error message saying: "/System/Library/Extensions/WkClassicNotSeizeDriver.Kext" was not installed Correctly. Has any one had it? Can you help me?
Find out what that third party software the kext file belongs to and update or use the developers method to uninstall the third party software responsible for it.
I suspect it's a iTunes extension perhaps?
You also can use the manual method of Finder > Go > Computer and opening your drive, then your System/Library/Extensions folder and looking for the file and moving it out onto the desktop, you will need to be in Admin user and use your password, then reboot to clear the random access memory. However this method doesn't remove the parent program you still need to do that.
How to uninstall/install software on your Mac
The kext file wasn't loaded, so it's not running, but removing it from the Extensions folder or uninstalling what put it there will solve your notification problem as that's all it appears to be. -
i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!
"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am trying to upgrade to iTunes 11.4 on my Windows7 PC and get an error message that says " iTunes has an invalid signature. It will not be installed" How do I fix that?
Hi curliejo,
Welcome to the Apple Support Communities!
In your situation I would recommend the steps in the following article for troubleshooting iTunes. It may be necessary to completely remove and reinstall iTunes in this situation. Be sure to remove all of the components with iTunes in the correct order as outlined in the article before installing fresh.
Issues installing iTunes or QuickTime for Windows
Have a great day,
Joe -
Cannot Install ATM on OS9.2 I get an error message
Message: "a reference in the file points past the end of that file (-39)."
Anything I can do about that?Every time I launch ATM Deluxe. After I get the error message, it does not launch.
Hi, Mark -
You haven't mentioned when the -39 error happens.
If this is with regard to ATM Light 4.6.2a, or a
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If it is during the download process, try this -
double-click Stuffit Expander, and open its
Preferences (under the File menu). Select "Disk
Images" from the list on the left, then turn off
"Mount Disk Images". Quit Stuffit Expander.
If it is when attempting to run the installer, you
may have a damaged download. Redownloading it would
be the solution for that.
If it is with regard to ATM Deluxe being installed
from a CD, be sure the CD is clean - a finger smudge
can interfere.
<hr>
A prevalence of -39 errors can also indicate
directory damage to the hard drive. First step in
checking for that is to boot to your most recent OS 9
Install CD and run Disk First Aid from the Utilities
folder on the CD. Let DFA have a look at the drive,
and let it repair what it can. -
Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)
From this support document http://support.apple.com/kb/TS3694 see this:
Unknown Error containing "0xE" when restoring
To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets. -
I want to backup my phone before upgrading to ios5 but I get an error message: itunes could not back up the iphone because a session could not be started with the iphone. I want to go to ios5, but I do not want to lose everything. I've gone to my device under preferences and I have no backup currently.
I have a Verizon Iphone 4 and a PC.
Please help me..Hi Judy,
Im using windows 7 and im not a computer wizard, i've tried the method by using the instruction for Win7 but it does not work, same problem still exist.
Could uninstall itunes and reinstall it back on my pc fix my problem, please advise...... Many Thanks!
VBR,
ray -
I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?
try rebooting your computer.
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