I want to download an app, but i can't because i have forgotten my security questions. Is there a way to change them without needing the old ones?
I want to download an app, but i can't because i have forgotten my security questions. Is there a way to change them without needing the old ones?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103535)
Similar Messages
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Hello
I want to buy an app, but I can't because I forgotten my security questions which I can't reset because I didn't mention a rescue mail box...
I have already bought apps and games, but from my iPhone 4S, here i want to do it from my iPad 2, that's why it asks me security questions.
Please help me.
PS : The App is Pages.If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I need help on purchasing a game I forgot my security question answers. and it's been awhile since I downloaded anything.. how do I find out the answers or change them without knowing the old answers??
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
Any recommendation as to where I can buy Logic Pro 9? I can't run X on my MacBook because I can't upgrade to Mavericks.
Yes.. that is described as what you need.
Fingers crossed but you should be fine if it from a reputable person..
One tip.. Once you have installed it.. remember to update LP to 9.1.8 as that is the most stable version under Lion....
I would recommend doing this before you run LP for the first time...
Use this link to download the correct update for your version....
http://support.apple.com/kb/DL1601?viewlocale=en_US&locale=en_US -
TS1702 I want to download an app but it keeps telling me I am in USA. But am in uk
I want to download an app but it keeps telling me I am in USA. I am in the uk.
Check the country set here:
Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
and if it's not set to the UK, change it and try the download again.
Regards. -
i can downloads free apps but i can't downloads paid apps, when i type my card number payment method was decline
What number are you entering. The CVV or the account number?
In any case, you better check with iTS on this one.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Re: I want to buy the app, but I can not because I forgot the security issues
Re: I want to buy the app, but I can not because I forgot the security issues
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I downloaded some apps but it can not to function...
i downloaded some apps but it can not to function...I can internet access
i try it~ but still can not solve the problem
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I bought used iMac 2007 with Mavericks installed but iPhotos was missing. I reinstalled Mavericks but didn't get iPhoto. Now if I want it I have to buy it? Is there a way to install it without having to pay for it?
If you own any verson of iPhoto '11 then there is a free update to version 9.5.x in the App store
If you own a previous version of iPhto (iPhoto '09 or earlier) then as always an upgrade to a new version (in this case iPhoto '11) is a paid upgrade and you purchase it in the App store
and no OS update/upgrade contains a version of iPhto - it is a seperate program and although it is included as part of every new Mac it is not a free program and never has been sinve version 1 or 2 (I forget when it changes)
LN -
Hello, i have a itunes gift card in frank ( chf ) and i want to use it in my us account but i cant , so i tried to change my country region but i can't , because i have 0.24$ in my account and i can't spend it ,,, what can i do?
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks
I'm having a similar problem ... just used my iPad 2 to purchase the Bourne trilogy and it downloaded fine but I did not try to play it right away. Then I plugged the iPad into the computer and it downloaded the SD versions of the movie and I used iTunes to sync my movies. Then I tried to play it and it said it could not open the movie. I then did a full iPad restore and did a fresh sync and now I get the Cannot Opne pop up. Did you ever find an answer to your question?
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I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699?viewlocale=en_US&locale=en_US
Try the link above. Try to find a phone number for your country, call and ask for account security. -
I have an iPod 4.2.1 version and recently when I try to download an app it is either incompatible or reuires a newer version of OpenGLS. is there any way I can update the software I have because I literally cant download a single app. Thank you.
No, you can't update your 2G iPast past iOS 4.2.1. The graphics hardware on the 2G does not support the latest Open GLS.
Yes, there are not that many apps that still works with a 2G with 4.2.1. -
I Want to Purchase something from an app, and I can't do so unless I answer the security questions. I have forgotten my security questions. I cannot change them in the apple website either. Unless I answer my original security questions. What do I do ?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(108901) -
I have forgotten my security questions and need to send a reset email, but the email address that it wants to send it to doesn't work anymore. How do i change the email they send the email to?
You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95774)
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