I want to mirror an iOS device to my computer for demonstration and training purposes. I cannot use Airserver as my company VPN does not allow the connection. Is there a hardware solution instead?

Shoeb, hi.
Thanks for replying and apologies for my tardiness in responding. I have just completed a re-creation of my web page using CSS/HTML rather than XML/XSLT and now I find that when saving in MHT format the watermark/background image is saved, which is nice, but trying to save it as 'webpage complete' under 'save as' in the browser still does not work. (For those who are new to Firefox, MHT files are not supported by the browser, but using the FF extention UnMHT one can open such files and save web documents as MHT files, meaning no accompanying folder is required to properly view the file.)

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HT1725 I have tried to download the podcast "Ab Trimmer" from Exercise Tv and it does not allow the download to be completed. Comes up with Unable to Download podcast prompt. I now just want this to be moved from my download list, how do I do this?

I have tried to download the podcast "Ab Trimmer" from Exercise Tv and it does not allow the download to be completed. Comes up with Unable to Download podcast prompt. I now just want this to be removed from my download list, how do I do this?

The fix was to completely remove all Apple Software following guides in previous posts.
Then download and re-install latest iTunes 64-bit, making sure to Run As Administrator.
This fixed it. Now the next thing seems to be that as I move from one device to another to close and restart iTunes between each one. Treat it gently. It seems to break easily and a lot.

I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

I have an iphone 5s and it is synced to itunes and works fine. previously I have downloaded audiobooks to my wifes 6th gen nano using this account - now I tunes does not recognize the device and also it seems that it is not being read by the computer?

Hey Stan1958,
Thanks for the question. I understand you are experiencing issues with your iPod nano and iTunes. Based on your symptoms, you may find the following resources helpful in resolving this issue:
Windows
iPod appears in Windows but not in iTunes
iPod not recognized in 'My Computer' and in iTunes for Windows
iTunes reports that "iTunes cannot recognize this iPod at this time"
Thanks,
Matt M.

When trying to customise-organise the Firefox 17 does not allow the bookmarks toolbar to be placed above the tabs toolbar is there a solution other than reverti

When trying to customize-organise the Firefox 17 does not allow the bookmarks toolbar to be placed above the tabs toolbar is there a solution other than reverting to a previous version of FF?

# Type ''about:config'' in the address bar and press Enter.
# Press the big button to bypass the warning.
# In the search box, paste ''browser.tabs.onTop''
# In the search results, double-click ''browser.tabs.onTop'' to set its value to '''false'''.
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* https://addons.mozilla.org/firefox/personas/solid

HT4528 I just bought an IPhone 4s and when I plug it into my Windows 7 Toshiba it does not recoginze the phone...I have already removed the ITunes software along with the rest of the software and reinstalled...no go.I want to transfer phone video to my co

I just bought an IPhone 4s and plugged it into my Toshiba Windows 7 (64 bit) OS and it failed to recognize the phone. I checked in the tech community and discovered that I need to remove all the software assoicated with the phone and start over....I followed the sequence exactly...reinstalled the software and it still doesn't work. I am trying to download the IPhone 4s video to my computer and without a USB interface that works my memory capactiy will fill up fast....I've already been into the control panel....stopped and restarted the Apple service....I am stuck...can anyone offer some suggestions or knwo if there is a fix for this issue..??
Thanks,
Eric

I solved my own problem....I simply moved the cable to another port while moving the mouse to the USB ports on the opposite side of the computer....and the computr finally recognized the phone...I know it sounds weird but it worked...so if you are having the same problem that had trying removing all the crap you have plugged into the USB ports on your computer THEN plug in your IPhone 4s...use the cable that came with the phone and nothing else...good luck..>!!!

Is there a way to make a smart "playlist" of specific books in my iTunes library, and copy ONLY THOSE books to an iOS device? I own an iPad and an iPhone but I want different books on different devices.

Is there a way to make a smart "playlist" of specific books in my iTunes library, and copy ONLY THOSE books to an iOS device? I own an iPad and an iPhone but I want different books on each different device. When I've tried this, the iOS devices don't seem to respond.

There is no playlist for iBooks, butther eis nothing to preent you from choosing to download specific titles from itunes, or syncing just specific titles to an individual device.

HT201302 How to importing personal photos and videos from iOS devices to my computer with Windows 8?

myHow to importing personal photos and videos from iOS devices to computer with Windows 8?
Nothing indicating iPhone 4s folder for images and videos in Win 8 anymore after plugged in USB cable to PC with the iPhone 4s. Nothing pop up anymore asking if I want to backup photos / videos to my PC (used to pop up in Win 7).
Where can I find this folder in iPhone 4s?
Thks!!

You can do it via your computer's iTunes. If you are on iTunes 11 on your computer then you may want to re-enable the left-hand sidebar via View > Show Sidebar (option-command-S on a Mac, control-S on a PC), which might make it easier to navigate and my instructions may make more sense.
To sync photos, connect and select your iPad on the left-hand side of your computer's iTunes (if you've enabled the sidebar), and on the right-hand side there should be a series of tabs, one of which should be Photos - if you select that tab you can then select which photo folders to sync to the iPad. There is a bit more info on this page. You will need to sync all the photos that you want on the iPad together in one go as only the most recent photo sync remains on the iPad - synced photos can't be deleted directly on the iPad, instead they are deleted by not including them in the next photo sync.
If you haven't enabled the sidebar, then from your library click 'iPad' at the top right of the screen and you should get a series of buttons along the top of the screen, including one for Photos

I have an iPad that I want to update to IOS 5.1. I have several apps that each were installed using a different iTunes ID. How can I update the IOS without losing the apps?

I have an iPad that I want to update to IOS 5.1. I have several apps that each were installed using a different iTunes ID. How can I update the IOS without losing the apps?

To update your phone requires using the latest version of iTunes, on your computer, as well as Internet access. The update to iOS 5.0 or higher is an erase/restore deal, so you not only have to make sure all of the content, currently on your phone, is on your computer and accessible, you need to update iTunes first, have Internet access, then update your phone. There is no way around this fact. You could go to an Apple store or use another computer, but you run the risk of losing all of your data it you do that.

I downloaded ios 6 software to my iphone 4s and ever since i cannot get sky email to my iphone, anyone have a solution please?

I downloaded ios 6 software to my iphone 4s and ever since i cannot access my sky email, anyone have a solution?

Download latest iOS (5.1.1) to your desktop.
Turn off your iPhone.
Open iTunes
Connect your iPhone to iTunes while you are holding home button. Hold it until iTunes logo appears on iPhone.
iTunes will show you "Restore message"
Hold "alt" button while you are click on restore.
Now just choose 5.1.1 ipsw you downloaded.
Your iPhone will be restored to 5.1.1
In a future, don't try beta softwares if you are not developer

I am trying to connect to a network using a Linksys PLEBR10 usb "powerline" device. My MacBook Pro does not "see" the device. Anyone have a solution?

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AJB

Contact Linksys or post in their forum area.

HT4235 my iphone 4 wont connect to my laptop (windows 8) via usb but it will however register that it is there via 'photos' im not using the cable that came with my phone, does that affect the connection? i just want it to connect to my itunes again!!!

my iphone 4 wont connect to my laptop (windows 8) via usb but it will however register that it is there via 'photos' im not using the cable that came with my phone, does that affect the connection?
i just want it to connect to my itunes again!!!
Thank you to anyone and everyone that manages to help!

Hello webster995,
Thank you for the details of the issue you are experiencing with your iPhone not appearing in iTunes. I recommend following the steps in the article below to troubleshoot the issue you described:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

Wiped our old iPad 1 clean, now can't install iOS from iTunes. iTunes does not "see" the devise. Tried uninstalling and installing iTunes on laptop. Also bought new USB cable. The iPad is charging, but that's all it does.

Wiped our old iPad 1 clean, now can't install iOS from iTunes using laptop PC (W Vista). iTunes does not "see" the device. Tried uninstalling and installing iTunes on laptop. Also bought new USB cable. The iPad is charging, but that's all it does. Just want to get it operating again for browsing and e-reading.

OK. You merely erased the content and settings. The IOS is still there.
If it has NEVER been jailbroke, here are some standard repair procedures. From what you've already stated, my guess is that you'll end up with Recovery Mode described in the last paragraph.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

My iTunes installation via Windows 7 does not install the Apple Mobile Device Support file

I have followed several suggestions to resolve the problem caused because of my update of iTunes does not install the Apple Mobile Device Support folder, thus making it impossible for me to sync my iPhone 4S to my desktop version of iTunes. I have tried to install the AppleMobileDeviceSupport.msi file and it almost completes the installation before "rolling back" the entire process and giving me a message that there was a problem with the installation. Has anyone been able to solve this problem. I use Windows 7. I have seem some :"solutions" that seem to work for some people, but not for me, and evidently not for many others? Finally, would it matter if I installed Safari on my desktop and tried to install iTunes using Safari?

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

Remote device will not accept the connection

Oh Windows 8...
I've been having computer issues for a while now, but I always figured it was the application I was using to access the internet. I first noticed an issue when trying to log into World of Warcraft. There was an obvious connection issue, but I could still
connect to my account. I contacted Blizzard about it, and nothing they told me to do helped me. This has been going on for nearly a month. Today, after not playing for a couple days, I realized I couldn't access the game at all. I blamed Blizzard again, and
became frustrated with them because none of their solutions ever helped me.
Today, instead of playing WoW, I tried to play Sims 4, which requires you to launch Origin, an application that uses the internet. Origin wouldn't let me connect either. A similar error to the one I experienced with World of Warcraft and its starter program
(BattleNet) appeared. Again, I blamed the provider of the application.
Still bored, I tried launching Steam, yet another gaming application that requires internet use. No, yet again I received a similar error to the other two. By now I figured it was an issue with the computer itself. I launched a connection test and it told
me that the "Remote device or resource will not accept the connection".
I tried launching Internet Explorer. I got the message that the "proxy server is not responding". I'm beyond frustrated. Thank god I also have Firefox installed, so here I am.
I looked up possible solutions to my issue. All the possible solutions I've found are only about Internet Explorer, and none of those solutions have helped anyone else with my issue.
So I guess it's on your end here. I have no use for this computer at all at this point. Help me out, please. I just recently bought this computer and I don't want to have to purchase another one to get away from Windows/Microsoft.

Hi,
This issue can be caused by proxy settings or malware.
I suggest you to disable proxy settings. Follow these steps:
Under "Tools" in the browser tool bar select "Internet Options".
In the "Internet Options" window that pops up, click the "Connections" tab at the top.
Click "LAN Settings" near the bottom of the "Connections" section.
If the "Proxy server" checkbox is marked with a check, click it to deselect/uncheck it.
Click "Ok" to close the "Local Area Network (LAN) Settings" window.
Click "Ok" to close the "Internet Options" window.
Now check if you are able to connect to Internet Explorer.
You can download and run the Windows Malicious Removal Tool from the below mentioned link and run it on your computer:
http://www.microsoft.com/security/pc-security/malware-removal.aspx
Hope these could be helpful.
Kate Li
TechNet Community Support

HT4993 I updated to ios 7, put in a password but now it does not recognize the password and will not let me get into my phone. what do i do?

Yesterday I decided to finally update my iphone 4S to the latest operating system 7. It asked me for a password when upgrading but now does not recognize the password and will not let me in. FRUSTRATED. What do i do????

Hi Rachel,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
- Judy

I want to mirror an iOS device to my computer for demonstration and training purposes. I cannot use Airserver as my company VPN does not allow the connection. Is there a hardware solution instead?

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