I want to play 8 tracks (a radio app) at work and it won't work until I'm home so I deleted it then reinstalled it but it's just on my iCloud.. How do I get it to work now??

HELP!! I want to listen to Christmas music haha!

Hello Rachelly
Start with the article below to get a general sense of troubleshooting all apps of apps downloaded from the App Store.
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/ts1702
Regards,
-Norm G.

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So I recently bought 3 new songs, and they won'y show up on my main iTunes Library page or under the artist, but they show up under purchased. How can I get them to show up under the artist/ main library page?

So I recently bought 3 new songs, and they won'y show up on my main iTunes Library page or under the artist, but they show up under purchased. How can I get them to show up under the artist/ main library page?

Logging out of itunes store and logging in again has worked for some people

When I want to play music out loud the volume bar disappears and it won't play music or any sound. This sometimes happens with head phones in aswell. How do I fix it? I have tried to reset settings and wipe all the data of it but it didn't work.help!

When I want to play music out loud the volume bar disappears and it won't play music or any sound. This sometimes happens with head phones in aswell. How do I fix it? I have tried to reset settings and wipe all the data of it but it didn't work.help!

Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
Let us know how you get on.

I have somehow got Ask toolbar& software and now cant,t access my google home page. I tried to uninstall it but it did not un install. How can I get rid of this so I can get back to firefox & google?

I have somehow got ASK toolbar & software installed and it has taken over my browser. I can not get my home page to come up. I tried to uninstall it but it still takes control of my browser. How can I get this removed?

https://support.mozilla.org/en-US/kb/fix-problems-your-home-page-or-search?redirectlocale=en-US&redirectslug=removing-babylon-searchqu-or-mystart has a link to articles to help you out

HT1657 I didnt have enough storage to fully download a rented movie. The time has expired but the movie is still downloading. How can I get rid of it now?

Please help.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Windows XP crashed and Firefox 5.0 closed improperly. When I relaunched it, I mistakenly clicked New Session button instead of Restore previous session. How can I get that session back now? Thanks

I am on Windows XP/Firefox 5.0 Computer crashed overnight closing Firefox improperly. When I relaunched I got choice to restore previous session. By mistake I clicked on Start New Session. Now I cant restore that session through Menu, relevant buttons are greyed out. I cant see any pertinent information online either. I appreciate any help. Currently I am digging through the history but for some of these tabs I dont know when I opened them (may be a while ago).

I don't have a good sense of what is going wrong.
Was Firefox stable in step 3 -- open with no sessionstore.js file and then exit?
If that was stable, it might be easiest to cull the open URLs from your sessionstore.js file and re-open the most important ones manually. You will lose the ''detail'' of your session on those pages (e.g., data you had entered into a form), but if that's okay, it might be the next step.
I found a script on mozillaZine that will extract URLs from the sessionstore.js file; I just changed the formatting of the output. To run the script:
(1) Return to your profile folder and rename sessionstore.js to sessionstore.old again, then copy it to a convenient location
(2) Start Firefox (it should be in a new session)
(3) Open the following link, select all (Ctrl+a), copy (Ctrl+c) to copy the script to the clipboard: http://dev.jeffersonscher.com/sessionstore_reader.txt
(4) Open the <s>Error Console</s> Browser Console (Ctrl+Shift+j), click next to <s>Code</s> the caret (>>) and paste, then press Enter <s>or click Evaluate</s>
(5) A file selection window should appear. Navigate to the convenient location and open sessionstore.old from there.
(6) As long as the file is not corrupted, a new tab should open with a list of all the URLs the script found in the file. You can save this page for future reference if desired. Also, you can close the <s>Error</s> Browser Console now.

After sending my ipod back to apple they sent me a replacement which when connected to i tunes wiped out my library, do i just delete itunes then reinstall? but how do i keep purchases?

i sent my ipod back to apple with a duff battery. Apple, instead of returning original ipod with new battery actually sent me a new ipod with different serial number which then totally corrupted my itunes because i didn't know, i then wrecked it some more by trying to hook up a new iphone before i found i cannot have more than 1 itunes account on the same PC!!! HELP.

Check this support document for SIM issues http://support.apple.com/kb/TS4148. No one here is Apple, we are users like you. We can only recommend you try Apple again, unless you are close to an Apple store and can make an appointment to go in there.

If someone has wiped my ipad and changed passwords on icloud how do i get my data back

if someone has wiped my ipad and changed passwords on icloud how do i get my data back? please could someone help me out thanks

How did they wipe it? By using Find My iPad and performing a wipe? If so, that means they have your icloud ID and password, not a good thing.
You could try connecting it to iTunes and performing a restore from iCloud. But if they changed password, then you are out of the loop. How did they get your password in order to change it?

This message comes up "This computer is already associated with an Apple ID" trying to down load movies of another computer of ICloud how do I get By?

This message comes up "This computer is already associated with an Apple ID" trying to down load movies of another computer of ICloud how do I get By?

Hi Allan, thanks for that. I've already set up a log in for my wife and that is all working fine. The problem is that when she logs in and opens iTunes and trys to associate her library with her iTunes account she gets the error message "This computer is already associated with another iTunes account". Whilst this is true, the computer is associated with my iTunes account under my separate log in, which should have nothing to do with hers. If she transfers the association to her account it will lock me out of my content on my log in for 90 days - I'm trying to work out how to associate each of the log in accounts with a separate iTunes account so we can access our music independently of one another without locking each other out. Hope that makes sense!

I have an iMac OS 10.9.5 - Every time I turn on my system I get the message that it can not access icloud and to fix it using iCloud preferences. I do not want to access or use iCloud, how do I get the message to discontinue?

I have an iMac OS 10.9.5 - Every time I turn on my system I get the message that it can not access icloud and to fix it using iCloud preferences. I do not want to access or use iCloud, how do I get the message to discontinue?

Hello mrmacjohn,
Verifying that any iCloud account that may be signed in is signed out should resolve this error.
On your Mac, open iCloud preferences, then click Sign Out.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Cheers,
Allen

I downloded music using a different apple id on my ipad then i changed my id to match my iphone but it isnt showing my music i bought with my other id on icloud. how can i get my music back!?

i downloded music using a different apple id on my ipad then i changed my id on my ipad to match my iphone but it isnt showing my music i bought with my old ipad apple id on icloud. how can i get my music back!?

It won't show on iCloud because iCloud is associated with a specific Apple ID. The music should be on your computer's iTunes and a Sync will put it on the iPad (be sure to configure iTunes properly). If you want to get it from iCloud, I think that you need to temporarily change your ID back to the old one but I've never done that myself.

My old appleID use email with domain already deactivate. So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

My old email that using register for apple ID cannot access/check any mail because that domain already deactivate.
So I changed my appleID and primary email and now I can not access iCloud with iOS7. ICloud shows my old appleID but I can't change it. How do I get iCloud to work with my updated ID?

Hi ccharat,
Welcome to the Apple Support Communities! It sounds like you did a good job editing your Apple ID and primary email address, but you didn’t sign out of iCloud on your iOS device before hand. What you may need to do in this situation is go back to the Apple ID website and edit your Apple ID and primary email address back to the email address that is signed in with iCloud (there is no need to verify the account after editing it back to the old account, just changing it back is enough). Once your Apple ID is back to the original account, delete the iCloud account from the iOS device and be sure to keep all info on the device when prompted. After you delete the iCloud account, go back to the website and edit your Apple ID and primary email address back to the new address. Once it is back to the account you would like, you can sign into the iCloud on the iOS device with that new account and merge all of the data when prompted. Please use the following article as a reference.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
I hope this helps,
-Joe

TS1717 I just downloaded a song and it only plays the first 50 seconds and then moves to the next song in the list. How can I get it to play the rest of the song?

I just downloaded a song and it only plays the first 50 seconds and then moves to the next song in the list. How can I get it to play the rest of the song?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I renewed my subscription on my mac but my iPhone is still asking me to renew the iCloud how do I get my phone to update that i've already renewed?

i renewed my subscription on my mac but my iPhone is still asking me to renew the iCloud how do I get my phone to update that i've already renewed?

Hi Randers4 thank you for trying to help. I finally gave up and just called apple. Apparantly my renewel went under my icloud ID while my previous accout was my itunes ID. Never had to match them before but I guess we do now. Once I switched my iphone ID to the ID I used to renew the icloud it backed up. Live and learn.
Thanks again, hope this helps others too.

I have locked my iPhone 5 and forgot my password . Phone is disabled and is saying connect to iTunes ! I have tried but never did I synced my phone to any computer but when installed used iCloud how do I get it back on???

I have locked my iPhone 5 and forgot my password . Phone is disabled and is saying connect to iTunes ! I have tried but never did I synced my phone to any computer but when installed used iCloud how do I get it back on???

See here
http://support.apple.com/kb/HT1212

I want to play 8 tracks (a radio app) at work and it won't work until I'm home so I deleted it then reinstalled it but it's just on my iCloud.. How do I get it to work now??

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