I want to use Bayclays mobile banking on my IPad. When I submit my details I get error 00000 no connection to Internet. BBC websites work without difficulty

I have an IPad2 running IOS8.0.2. I have installed Barclays mobile banking app version 1.7 and 1.10.
when I enter my details and submit them I get error 00000 no connection to Internet
at about the same time BBC websites work without difficulty.
I believe I am not alone with this problem.
Does anyone have a solution?

Hello there Boot5784,
It sounds like you are unable to use either if these versions of this banking app on iOS 8.0.2. I have an article here for you to help either get the issue resolved, or reach out to the developer if needed:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
Restart the app
Close the app and open it again.
Restart your device
Turn the device off and on.
Update your device software and your apps
Update your device to the latest version of iOS.
Update your apps:
Open the App Store and tap Updates.
If updates are available, tap Update All.
If asked, enter your Apple ID password. The updates will download and install.
You might need a Wi-Fi connection to update some apps.
Reinstall the app
Remove the app from your device and reinstall it. Remember that deleting an app also deletes its data.
Delete the app.
Press the Home button.
Go to the App Store and download the app again.
Wait for the app to download, then open it from the Home screen.
If the download stops, you can resume it.
Contact the developer
If you see the issue again, contact the developer of the app for help:
Find the app in the App Store.
Tap the app and tap Reviews.
Tap App Support.
Thank you for using Apple Support Communities.
Take care,
Sterling

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