I wanted to know how does technical support work via icloud and is there any new technology out that helps providing technical support

i wanted to know how does technical support work via icloud and is there any new technology out that helps providing technical support?

basically I’m doing a project were I wanted to find out if there are recent technology  out that provides technical support for example they do it with remote access but is they any new ways that  they can support us and just wanted to find out if icloud gives technical support then how?

Similar Messages

  • HT1444 As an obvious novice I want to know how to upgrade my mac mini OSx 10.4 to a newer system can anyone help?

    As obvious novice I want to know how to upgrade my mac mini 10.4 OS X to a more uptodate system

    At the Apple Icon at top left>About this Mac.
    Then click on More Info>Hardware and report this upto but not including the Serial#...
    Hardware Overview:
      Machine Name:          Mac mini
      Machine Model:          PowerMac10,1
      CPU Type:          PowerPC G4  (1.2)
      Number Of CPUs:          1
      CPU Speed:          1.42 GHz
      L2 Cache (per CPU):          512 KB
      Memory:          512 MB
      Bus Speed:          167 MHz
      Boot ROM Version:          4.8.9f1

  • My macbook does not have a firewire port. Is there any kind of adapter that will allow me to use my advc 300 (which need to plug in to the FireWire port)?

    My macbook does not have a firewire port. Is there any kind of adapter that will allow me to use my advc 300 (which need to plug in to the FireWire port)?

    Firewire, USB and the recent thunderbolt use completely different protocols, therefore there are no adapters for mutually adapting them, just a computer, which allows connecting them, and will work as an interface. For example, if you have an external disk in an enclosure with only FW connection and another one with USB connection, just your mac, having both, allows their interconnectivity.
    If your mac does not have FW (the brief alu MB series, Air) you cannot connect a FW device, if only FW port is there.

  • I need to know how to delete an old apple account and to create a new account because i forgot some related information

    i need to help to delete an old apple account and to reate a new account because i forgot some related information for the old accounts

    If you have iCloud and/or iTunes accounts just sign out of them (however iTunes Store purchases cannot be transferred to a different account). You can create a new ID at http://appleid.apple.com - you will need a different non-Apple email address.
    However if you've forgotten the password to the original account, go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'

  • I got an ipod touch 2nd generation  and I wanted to know if it s has ios 4.2.1 is there any updates out there and how to update. If you could help me ,thank you for  it

    I got an ipod touch 2nd generation and was wanting to know if there is any more ios updates if i only have ios4.2.1 and if so how would i update it and if you can help me i would greatly appriciate it, thank you.

    No, there aren't any more updates.
    (89666)

  • HT1918 i want to know how to cancel a credit card account and just use an i tunes card

    How do I cancel a credit card account and just use my i tunes card?  Every time I try to use my i tunes card, it reverts back to the credit card account which I do not want to use.

    If you do not have your card registered to your iTunes Store account, then these are most likely fraudulent charges to your credit card directly rather than an unauthorized purchase through your iTunes Store account. Report the charges as fraudulent to your bank. They will probably cancel your existing credit card and issue you a new one.
    Regards.

  • Hi, i want to know how the recycle process works do you have to have the earpods and itunes disk and do you get a new ipod of your choice or a new one that you traded.Is it completely free.

    hi is the recycle process free?
    DO YOU NEED TO HAVE THE EARPODS AND THE ITUNES DISK TO PART TAKE IN IT OR JUST THE IPOD?
    DO YOU GET A NEW IPOD OF YOUR CHOICE EG.IF I HAVE A IPOD CLASSIC AND I WANT A IPOD TOUCH 5TH GENERATION OR DO I GET THE SAME IPOD CLASSIC BUT NEW.

    Please don't write all in caps. It's consider to be "shouting", and is more difficult to read.
    As to your question, an Apple Store will give you 10% off of the purchase price on any new iPod when you recycle an old one (the iPod shuffle not included). They do not need the earphones nor any of the disks or packaging.
    Regards.

  • I need to know how to deauthorize itunes sync.  I don't have any of the computers that it were previously synced with iphone

    I need to know how to deauthorize a computer for itunes sync but don't have any of the other computers where itunes was previously synced.

    Read this. You will need to deauthorize all computers. If you don't have all 5 computers authorized, apparently this will not work. You have to reach the 5 computer limit first.
    https://discussions.apple.com/message/12641802

  • How does purchasing photoshop work for students and teachers

    I am a teacher and have seen photoshop CR5 for students and teachers....how do go about purchasing, obtaining serial number, etc...

    See if the following page has links that help you get info for students.  I do not speak/read German so I am unable to determine that myself.
    Lernsoftware, Lernprogramme | Adobe

  • TS3274 How do I remove hundred of photos and videos from my new iPad mini, that were downloaded via my iMac from an earlier iPad2 backup?

    When restoring my old iPad2 (32G) via itunes on my iMac, thousands of pictures/videos from the last 2 years were downloaded along with apps and mail. The new mini is the 16G version and I am eating up memory with all these photos and videos. Selecting the photos in the iPad mini wont let me put them into trash.
    How can I get rid of all these other albums and revert to just storing photos in my camera roll?

    You have to connect the iPad to the Mac and deselect the photos in the Photos tab of iTunes and follow that with a sync in order to remove the photos.
    Connect the iPad to the Mac and launch iTunes.
    Select your iPad from Devices in the upper right or in the left sidebar of iTunes, if the sidebar is enabled.
    Click on the Photos tab in the iTunes window on the right.
    Uncheck all of the albums and videos that you want to remove under the Sync Photos from heading.
    Click on Apply in the lower right corner of iTunes.
    If you want to remove all photos, uncheck the "Sync Photos From" heading and then click on Apply. If you can't see the sidebar, go to View>Show sidebar from the iTunes menu at the top.

  • Updated Firefox and lost my password 1 and am in a panic about it and want to know how to restore the old firefox on my macbook. I am very upset that Firefox did not make people aware that it took out my toolbar info

    Please help my get back the old version of firefox so I can use my password 1 on my macbook.

    This 1Password extension works with Firefox 6+ versions, ''including Firefox 12, well into next year''. <br />
    http://help.agilebits.com/1Password3/extension/mac.html

  • TS3276 how does one select a folder for an outgoing email, prior to sending out that email?

    I would like to know what I need to do to select a folder for my outgoing emails before I send them. In other words, if I am sending a message to someone, Outlook has the option to select the folder where you would like to save the outgoing email to. That way, you are able to document all of your important outgoing emails. I was wondering if Apple mail had the same option. I know you can set rules up, the challenge is that the rules do not always apply depending on the email messages.
    Thank you for your assistance.

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
    Feedback

  • I purchased music that is not the artist I wanted, but a cover band doing their versions of the songs.  Is there any way to return that purchase and get the original bands music.

    Is there a way to undo an Itunes purchase.  I mistakenly purchase a cover band songs not the original bands greatest hits?

    i dont think so if you comfirmed your purchase i think your stuck with it sorry!

  • HT4262 Is there any way to extend my Apple Extreme Base Station using an Apple Express by via ethernet or does it only work via wifi and being in range?

    From what I read, the only way to extend my Apple Wifi Network is via another Apple Airport Extreme or Express using overlapping wifi zones. If I try to connect my Apple Express to my Apple Extreme via Ethernet, then this is guaranteed to fail regardless of how I configure the Express. Is that correct?

    It is certainly possible and better....in terms of performance.....to connect the AiPort Express to your AirPort Extreme using Ethernet to extend the network that way.
    If you are having problems with this, then your setup is not correct....or....if your setup is correct, you may have a defective AirPort.
    We can walk you through the steps to get things set up correctly if we can get some basic information to provide the correct settings.
    What is the model number of the AirPort Extreme?
    What is the model number of the AirPort Express?
    if you are not sure, look on the bottom of the Extreme and side or bottom of the Expess. The model number starts with an "A" followed by four numbers.
    We also need to know what operating system you are using on your computer. If you have a Mac, click the Apple icon in the upper left corner of the screen, then click About This Mac and post back with the OS X Version number that you see there.
    We will likely have more questions about your current setup to understand things a bit better, so please be patient.

  • How to get the health , performance information and about the services run on devices that have connected to the system center?

    Hi All,
    I want to know how to get the health , performance information and about the services run on devices that have connected to the system center to my c# application. Also I need to know about the information of databases that have connected to system center.
    I will appreciate your feedback
    Thank you

    Hi,
    You can configure service monitor for the required service on the server
    refer below link for how to configure service monitoring
    http://www.bictt.com/blogs/bictt.php/2011/03/17/scom-monitoring-a-service-part3
    You can use SCOM SDK to connect to the scom server using c# and get required information
    http://msdn.microsoft.com/en-us/library/hh329086.aspx
    you can find the database in below registry path on management server
    HKLM:\SOFTWARE\Microsoft\Microsoft Operations Manager\3.0\Setup\DatabaseName
    Regards
    sridhar v

Maybe you are looking for