I wanted to reset all settings in my phone, but it requires passcode. I forgot it, unfortunately. What can I do? I am using iphone 5s.

I can't add video on instagram. It always fails. I read on the web that i shoul reset all settings. So I wanted to reset all settings. But it requires passcode. I forgot that passcode. What can I do? Is it possible to change that passcode?

To change the passcode if you have forgotten it the only option is to Restore your iPhone to Factory settings by connecting it to iTunes on your computer. And you can try the below steps to Reset your iPhone settings without need of any passcode.
Reset ( No Data will be lost )
First Make sure the Battery of your iPhone is Charged and then press and Hold the On/Off switch (On top  of your iPhone) and the Home Button (Button at the bottom of your iPhone screen). Hold both the keys simultaneously for atleast 10 to 15 seconds and you should see an Apple Logo coming up on your screen, once you see the Apple logo you can then release both On/Off switch and Home button and wait for your iPhone's Home screen.
After your iPhone is Reset try to do what you were trying and see if it works or else you will have to Backup your iPhone and then Restore your iPhone to fix your issue as Restoring device fixes many of the issues
Backup iPhone : http://support.apple.com/kb/ht1766
Restore iPhone to Factory setting using iTunes : http://support.apple.com/kb/ht1414

Similar Messages

  • HT4623 when I want to Reset All Settings , my phone ask for Restrictions Passcode

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    It sounds like you have Restrictions enabled on your iPhone.   This is different than setting a lock code on the home screen.
    To view your restrictions, go to Settings -> General -> Restrictions.   You can see if there are any restrictions enabled on your phone from here.

  • Every time I plug my phone in, itunes asks if I want to restore it with a past back up or if I want to reset it as a new phone but all I want to do is back up my phone so I can download ios 8.

    Every time I plug my phone in, itunes asks if I want to restore it with a past back up or if I want to reset it as a new phone but all I want to do is back up my phone so I can download ios 8.

    heres what my compy says the problem is: escription
    A problem caused this program to stop interacting with Windows.
    Problem signature
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    Application Name: iTunes.exe
    Application Version: 9.0.2.25
    Application Timestamp: 4ae90227
    Hang Signature: e16e
    Hang Type: 2048
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Hang Signature 1: 7c0d84b89770f21b73f15549cf799571
    Additional Hang Signature 2: d690
    Additional Hang Signature 3: 19d2f5eb7a0152fcdb75ee94ef95c820
    Additional Hang Signature 4: e16e
    Additional Hang Signature 5: 7c0d84b89770f21b73f15549cf799571
    Additional Hang Signature 6: d690
    Additional Hang Signature 7: 19d2f5eb7a0152fcdb75ee94ef95c820
    Extra information about the problem
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  • I have a G5 with Tiger to sell and want to erase all my data from it, but the cd drive won't work so I can't use the OS10 start up disk. Answers?

    I have a G5 to sell and want to erase all my data from it, but the cd drive won't work so I can't use the OS10 start up disk. Any way to do it?

    Do you have another Mac? If so, you can startup this one in "Target Disk Mode" (instructions here) and connect it to another Mac to delete the home folders (or the entire drive, if that's what you want).
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  • HT201363 i Want To Buy a Game On The phone but the security Questions i forgot and the Email

    I Have a Iphone 5c i Want To Buy a Game On The phone but the security Questions i forgot and the Email To Change Them i forgot can you please help me with the email i sent them To?
    <Edited by Host>

    Welcome to the user to User Technical Support Forum provided by Apple.
    Please do not post personal information on a Public Forum.
    I have requested the Hosts remove it for you.
    For your issue...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
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  • I just updatet my Iphone 4S to IOS6 and the where a error, and now itunes telling me I need to recover my Iphone to use my Iphone and to recover I will lose all my media files and other files! this is an disaster! What can I do? MY IPHONE DON'T EVEN WORK!

    I just updatet my Iphone 4S to IOS6 and the where a error, and now itunes telling me I need to recover my Iphone to use my Iphone and to recover I will lose all my media files and other files! this is an disaster! What can I do?
    EVEN MY IPHONE DON'T WORK ANYMORE !! NOO!!

    I exactly have the problem. Tried to get help from AT&T and Apple. Still no solution...

  • I have a problem with the battery and my iPhone 4S is restarting all the time. The phone was bought in June 2012 in LA. What can I do?

    I have a problem with the battery and my iPhone 4S is restarting all the time. The phone was bought in June 2012 in LA. What can I do?

    Since your iPhone is still under the one year warranty contact Apple Support or visit an Apple store to get a replacement.
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  • HT200241 Can Apple Configurator deploy and modify Apple TV iOS 6.0 settings? For instance, what if I wanted to submit a 'reset all settings' command, but not a 'factory restore'?

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  • Reset All Settings of Finder and Dock

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  • What's the passcoed for "reset all settings", what's the passcoed for "reset all settings"

    Dear all
    to day i open my iphone 4 and i want to do "reset all settings " to do it i have to enter " passcoed" i enter it but it doesnt work ?
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  • Why 'reset all settings' asking me to restore from backup

    My 'facetime' stopped working for some reason. I did use facetime just a day ago and didn't do changes since then. For some reason it stopped working. So, as per my wife's advice, I did 'Reset all settings'. But, for some reason after doing its thing it is asking me to 'Set Up iPhone' with these options:Set Up as New iPhone, Restore from iCloud Backup, Restore from iTunes Backup. This scared me...did I lose my media. I have tons of videos and pictures of my son. I didn't want to lose them. So, I jsut stopped proceeding. Can some one help me?

    randers4 wrote:
    jonfromdaleville wrote:
    I wouldn't go through the restore process yet, might as well set it up as a new phone( this basically tells the phone you want it as is [which in this case is full of data]) then see what you get, if there is no data then you can always do the restore from a backup
    Incorrect.  Restore as new does just that, it wipes the phone and returns it to it's new out of the box condition with no data or settings.
    It's not asking him to restore as new, re-read it. It is asking him to setup as new. Which is a common occurance when you reset all settings, even though it doesn't delete data from the phone.
    So OP, you can do what randers4 wrote and spend some time going through the restore process, or you can tap on setup as new and check it out in 1 minute to see if the data is there. Whichever you do, I'm sure you will be fine. If you do setup as new and the data is not there, then proceed to restore from a backup.

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