I was able to download the Creative cloud but my Mac won't open the download. All I get is the color wheel...What should I do?

I paid for the student creative cloud and was able to download the actual software but my Mac will not open the installer for the cloud.  I click on the download (which is the installer) and all I get is the color wheel that shows that it's having issues completing the task.  The "Finder" also says that it is not responding while trying to open the download.  Any suggestions on how to get the installer open?

Mcleighty0 can you please post a screen shot of the behavior you are experiencing?  Please see FAQ: How do I capture and post a screen shot or video? for information on how to post a screen shot to this discussion.

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