I was billed for two game purchases I did not buy.What should I do?

Hello, I received an email receipt from iTunes Store which shows that I was billed for two game purchases I did not buy.What should I do?
It was "Brothers In Arms® 2: Global Front Free+, Medal Pack 3" by Gameloft 6.99 twice. Total charge 13.98.

Contact the iTunes store, also see:
http://www.apple.com/contact

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HT3702 billed for in application purchases that did not show up in the application

I attempted to buy some credits in the Bingo Bash application, which charges to my iTunes account. The application indicated that the purchase had not gone through. Stupidly, I tried it a total of four times, each with the same result. I did get the email confirmation several hours later from iTunes that the purchase was made. I attempted to hit the "report a problem" link in the emails, which failed to go anywhere where I could report the problem.
Other than contacting my credit card company and tell them to deny the charges, is there anything I can do with iTunes to get them to credit my account? I won't ever do that again with that application, obviously! Trying to contact iTunes support seems like it is probably impossible - all the help points you toward using the link in the email, which does not work!

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4009 I was charged for an app that I did not purchase / did not intend to purchase. It is very expensive and I need to have the funds refunded.

I was charged for an app that I did not purchase / did not intend to purchase. It is very expensive and need to have a refund!

http://www.apple.com/support/contact/

HT204088 I got billed for an app that I did not order

I got billed for an app that I did not order

Hi...
Follow the instructions here > How to report an issue with an iTunes Store purchase

HT3702 i was billed 21.76 from itunes and did not autorized this debit

i was billed 21.756 from itunes and did not autorized this debit

Contact support. No one here can help you with that. We are just Apple/iTunes users like you:
http://www.apple.com/support/itunes/contact/

I have been charged for music/downloads that I did not buy. Help?

I noticed that my account was charged for several downloads that I did not purchase. How can I straighten this out so I can purchase downloads. Has someone hacked onto my account? Should I cancel my credit card? Yikes!!
G4 Mac OS X (10.4.8)
G4 Mac OS X (10.4.8)

Contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. They should then issue a credit to your account.
And you might want to change your password to your iTMS account, just in case someone has indeed gotten access to your account.

My ipad got a 1 line cracked at the corner side near the charging sight...went to a apple aothorized reseller...1st they advised me to contact online/call toll free support for the inquiries on my IPAD2 for the reason that i did not buy it in their store.

IS IT RIGHT THAT THE APPLE RESELLER CHARGED ME FOR THE FREIGHT PAYMENT OF MY IPAD2 FOR THE REASON THAT THEY FACILITATED THE REPAIR OF MY IPAD 2...IT IS STILL UNDER WARRANTY AND I BOUGHT IT ONLINE AND NOT IN THEIR STORE... IS THAT RIGHT?

it was not broken due to drop..we charged it and afterwardse we saw that there was a crack..if we drop it i think it will not only have a one small line...but anyway the authorized resseller facilitated the reporting of the complain of our ipad2...i think they have it pictured and send it to the apple.com...apple.com replied that my case is approved and still under warranty...they send it to the Authorized apple repair center...
I actually got a brand new ipad2...they replaced a new one..but they charged me for the FREIGHT for the reason that i did not buy it in their APPle store...that i bought it on Apple online...

I got e-mail for cost on something i did not buy

Hi
Yesterday i got e-mail saying total cost for £1.38 as i did not buy anything what is it for

Look at your purchase history and see.

I have been billed for an app that I did not order

I have been billed for an app that I have not ordered. What do I do to get the money refunded please?

Click here and ask the iTunes Store staff for a refund.
(105211)

Whom do u contact in itunes for an app that i did not buy

whom do u contact in itunes for an app that i did not buy

Start here -->> https://expresslane.apple.com/GetproductgroupList.do

I tried to purchase an album, it said wrong zip code so i fixed that. was charged for the album but it did not download. any help?

I hadnt updated my bank info when i moved. I finally got aroud to it and also on my itunes. I was charged for the album that did not download. Help please.

Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the iTunes Store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

How do I get my money back for two charges that I did not get?

I was playing super dynamite fishing on my iPad (on my iPhone now cause no more internet on my way to work) and I tried to purchase an money pack for $7.99. I got an error message saying that the app was from another iTunes account and I had to sign in with that one. I signed in with my sons account, and tried again but got the same message. I signed back into my account, deleted the app and downloaded it again. Now the game has started all over and my credit card has been charged 2x yet I do not have anything but a bill to show for it... Please help. I just want to either get money back or get the in app purchase that I was trying to pay for and did not receive. Thanks in advance.

Contact iTunes Support: https://getsupport.apple.com/Issues.action

Billed for Premium Tech Support That Did Not Fix the Problem

i too was scammed last night by a premiun tech support rep...he assured me that the problem i was having with my pc
could be repaired and pursuaded   me to purchase the 10 month plan for $14.00 month also said if i canceled prior to the 10 mos i would be charged a $59.99 fee.......I told him I would sign up if he could assure me the pc problem would be resolved.
He also assusred me that if it could not be resolved to ask to be transfered to the billing department to cancel the the plan   I confirmed this with him at least 3 times and he assured me I would not have to pay and I could cancel with no monetary obligation if the problem on my pc could not be resolved....well it was not and my computer was left in worse condition than when the premium support tech began working on it...the support tech worked on my computer for 3 and 1/2 hoursI was on the phone with him until 3:30 am....he apologized and said he did not expect the outcome of what happened to my computer. well needless to say when i called billing i was told I was liable for the $59.00 early cancelation fee it did not matter that the tech did not repair the problem or that he left my computer in worse condition than when he  began working on it.........so technically what they are saying is that I have to pay for them creating problems on my pc that did not exist before I called them   I The sales rep I spoke to was "scott : he said he was in massachusetts..I spoke with Eric in BIlling and he said he would note on my account what I had told him and asked me to call after the charge appears on my phone bill to see if i could have it removed...i also called billing again today and spoke with another billing rep and she said she also would note my problem on my account and that hopefully the $59.00 fee would be removed..it is very disppointing to know that Verizon Hires people that lie to consumers.....all of their employee conversations to customers need to be recorded and monitored. I received a recorded message from verizon this am asking if i was satisfied with the service i received from tech suppoort with #1 being the least satisfed which of course described my experience with them. If My tele phone bill does not reflect the cancellation of the $59.00charge I will definitly pursue this matter further....

I was also billed on July 15, 2014 for tech support that did not fix my computer problem.
I was billed $99.99 to my credit card to a tech in the country of India.
I tried to get my money back but the number I was referred to would not answer.
I immediately went to my bank which took all of the info and changed my credit card number.
The bank also did their own investigation and said it seemed to be a scam. My money was redeposited into my account within 36 hours - not because of anything Verizon did, but my BANK!!   I was so grateful.
Such service from Verizon's tech department is unethical and inexcusable.
Verizon customers deserve better tech service than this. "Ma Bell" would turn over in her grave if she knew how far down the service of the original phone company has gone. It's a disgrace!! A SCAM perpetuated and sanctioned by Verizon.
I complained to the Verizon Customer Correspondance Claim Dept. Do you think they will straighten this mess out? I doubt it - I am a retiree with an excellent payment record.
They don't care. This hurts the American economy.

HT3702 What if there is a charge on my bank account for an apple purchase I did not make

What do I do if there is an apple purchase on my bank account that I did not make?

If these charges are being made to a credit or debit card, the most immediate thing you need to do is to call your credit card company or bank and report the unauthorized charges. That company can contact Apple if they need additional information.
Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
Regards.

I have purchase on my card that i did not make. what should i do

I have purchase on my credit card that I did not make. What should I do to get my money back.

Contact iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us

I was billed for two game purchases I did not buy.What should I do?

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