I was called from another i-phone and never received the call on my I-phone, texted also, from the same phone and never received the text, even though the sender sees a confirmation on the origin side saying 'message has been delivered.' Seriously, help!
please help me resolve this issue
Thank you. The troubleshooting guide online suggest resetting network settings and I did a restore to factory default. Since then I was able to receive another text message from the sender and it worked fine. He also left a voice mail message (several) and I'm not able to retrieve those either. Thank you so much for responding.
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my 5th generation ipod acts like it is going to sync and then "ejects" itself before even 1 song can be synced. It then doesnt recognize that it has been ejected and keeps the"do not disconnect" icon on the screen even after unplugging. What do I do? it also makes a lot of noise while connected to the computer.
Is the camera damaged? Could be a hardware problem.
Try:
Close the Camera app in the multitasking bar, then try again.
Restart/Reset/Restore your iPod. In that order. -
Stop the "thank you; your message has been sent"
I have a interview handler/voicemail account setup to gather information from customers. I wanted to add my own closing statement instead of the standard "thank you; your message has been sent"; I added a call handler to play my own greeting and then configured the interview handler to transfer to the call handler and then hang up, but before it gets to the call handler, it still plays the "thank you...". How can I stop that from playing?
RandyThat prompt is actually associated with the message recording converation which is used by call handlers, subscriber and interviewers - you can't turn off the prompt for just one specific interview handler.
You can turn it off system wide by replacing the promot in question with a silent (empty) prompt, but this would then remove that prompt in all cases where a message recording was terminated. -
Hello, I have a new Mac Book Pro and I am unable to get Adobe flash player to work. When I install it it says it has been installed. But where do I see the application that it is there?
Check your system preferences.
My copy of flash installed as a preferance pane.
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My apple ID is associated with an old email I never use. My current email was set as my rescue email, so I could not make that my new Apple ID. I have changed my rescue email to another email address and verified it, but when I now try to update my apple ID it still says I cannot use that email address becuase it's my rescue email address, even though it is not. HELP!
That usually means it's associated with another ID or used somewhere else.
The following article(s) may help you.
Look up your old and forgotten Apple ID -
How do i know my text message has been delivered
how do i know if my text mesages have been received
gibson24600 wrote:
Hi, as I said to another helper, my old samsung us to give an audible
tune/beep to let me know it had arrived at the destination, whether read or
not.
As did my nokia......
H
On Feb 10, 2015 12:48 PM, "Apple Support Communities Updates" <
So switch those phones if that is so important to you. At least the iPhone protects the privacy of the recipient. It is up to the recipient to activate message receipts on their part. -
i lost my ipod touch 1mnth ago tried to trace it got nothing then i recieved email yday saying download from app store was made using my ID can some1 help plz
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
I've forgotten the answer to my secret questions and my account is locked I can't purchase anything, and I've clicked reset and apple website says they've sent me an email but I haven't recieved anything in my inbox!! Help!! I don't know what to do I've tried more than 10 times
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
I need some help probem solving as to why my I photo book won't upload to be printed by Apple. It keeps saying there is an error at the very end of the upload and asks me if I want to retry or cancel. Considering the hours spent creating the book and the fact that I can't transfer it to a different file, I seem to be stuck. Ideas?
What version of iPhoto and of the OS? Is the print products country in the advanced iPhoto preferences set correctly ?
Have you previewed the book? http://support.apple.com/kb/ph2486
LN -
Please help me. i am very upset because i cannot afford to waste money on another one
- Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Next try restoring on another computer
- Last, make an appointment at the Genius Bar of an Apple store. That way you can demonstrate the problem.
Apple Retail Store - Genius Bar -
Why is my Ipad telling me a message has been delivered but my Iphone is not?
I sent an Imessage. Both my Iphone and my Ipad are connected to my apple ID. When I send a message to one particular number, I get a delivered message at the bottom of the text on my Ipad, but my Iphone shows the message with nothing underneath it?
Is the message delivered or not? And why is are both devices telling me different things for the same message?Hey there SophAliceCus,
If I understand correctly you are seeing in Messages that your, well, messages are being sent, but the receiving party does not actually get them. I would recommend these troubleshooting steps from the following article:
iOS: Troubleshooting Messages
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
Thank you for using Apple Support Communities.
All the best,
Sterling -
When I send a text message I do not get any confirmation that it has been delivered. Is there any way of getting an automated message confirmation delivery and time? I was used to this with my old phone and need to know that my text message has been delivered to the recipient's phone, and when.
Thanks. So there's no means of knowing whether a text message has been delivered, not to mention time of delivery. Perhaps I've gone for the wrong phone. It might do a lot but seems to miss out on some basics.
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I have a user on an iMac 10.6 connected to our domain. She uses Outlook web access for email on our exchange server. Last week she received the following message which is randomly preventing her from sending emails. She claims no attachment was involved in the original email when this all started. I have not been able to look at her account as she is out of the office but maybe someone else dealt with this issue. I realize this may not be Mac related but thought I'd give it a try. She did say it occurred once over two days while working on a PC but it continued over the past weekend.
If an internal user tries to send a message with infected attachment using Outlook Web Access, it may report the following error message: The action could not be completed because of a conflict with the original item. The conflict may have occurred when an existing item was updated on another computer or device. Open the item again and try making your changes. If the problem continues, contact technical support for your organization.
This is because F-Secure Anti-Virus for Microsoft Exchange has detected a virus in the attachment. If the user tries to send the message again, the message will be sent but without the attachment. At the same time a blank message with an attachment named "Attachment_information.txt" will remain in the user's Drafts folder. The "Attachment_information.txt" will contain information about the virus detected in the message.PS - have found other posts indicating that clips smaller than 2s or sometimes 5s, or "short files" can cause this. Modern style editing often uses short takes ! Good grief I cannot believe Apple. Well I deleted a half a dozen short sections and can export, but now of course the video is a ruined piiece of junk and I need to re-do the whole thing, the sound etc. which is basically taking as much time as the original. And each time I re-do it I risk again this lovely error -50 and again trying to figure out what thing bugs it via trial and error instead of a REASONABLE ERROR MESSAGE POINTING TO THE CLIP IT CAN'T PROCESS. What a mess. I HATE this iMovie application - full of BUGS BUGS BUGS which Apple will not fix obviously, since I had this product for a few years and see just hundreds of hits on Google about this error with disappointed users. Such junk I cannot believe I paid money for it and Apple does not support it with fixes !!!
If anyone knows of a GOOD reasonably priced video editing program NOT from APPLE I am still looking for suggestions. I want to do more video in future, but obviously NOT with iMovie !!! -
Mail doesn't send e-mail. Before yesterday everything was ok, but now it says that a copy of the message has been added to "sending messages and the content of the message cannot be sent to the server". All the data in IMAP is ok. What to do?
thanks for replying!
When sending from one mac email account to another email account on the mac it seems to send fine, and it moves to the sent items, but nothing appears in the mac inbox.
When sending from a mac account to the pc, it seems to send fine, and it moves to the sent items, but nothing appear in the PC inbox.
When sending a massage from the PC to my mac email, it send fine from the PC and arrives in the inbox on the mac.
mac to mac - seems to send but dosent arrive
mac to pc - seems to send but doesnt arrive
pc to mac - seems to send and arrives.
As i said it was all working fine yesterday and for four years previous to that, but now it has just stopped.
I hope you can help. -
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