I was charged for something that I did not purchase

I was charged for a purchase that I didn't make

This is for the U.S. iTunes Store.
https://expresslane.apple.com/Issues.action

Similar Messages

  • TS1424 i have been charged for something that i did not purchase

    i have been charged for something that i did not purchase

    Nobody else has access to your account or devices ? If not then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Was charge for itunes that I did not purchase

    my itunes account was charged talking larry outfit 7 $.99
    talking tom cat 7 $.99 talking robot $.99 for a total of $2.97 which I did not download, which is not on my itouch, nor do I want them.
    please refund my account and I will promise  you that I will be very careful if I ever use my itouch again. not sure I need this kind of frustration in my life I have wasted a hour of my day that I can not get back trying to get help not only did I speak to someone that was rude and not helpful and very condescending he hung up on me.

    You are not addressing Apple here at all.  We are itunes users just like you.
    If your account has been compromised, then change your password, alert your credit card company and discuss reimburement with them and let itunes support know that your account may have been compromised.

  • Apple deleted my account when I made a complaint about being charged for apps that I did not purchase! The said it was for security reasons as my account must have been compromised but only Apple have mu information.I am convinced the operator delete

    Apple deleted my account when I made a complaint about being charged for apps that I did not order. They said that my account had been compromised and it was in my best interests to delete it for security reasons! I am convinced the operator deleted my account out of sheer malice because I complained - can anyone advise?

    No. It would have been done for security reasons. You notified them that money was being unknowingly taken from your account, so they froze it.
    Change your Apple ID here
    And also check for unusual activity on your credit card with your bank. Change all your security password while you are at it.
    Pete

  • I was charged for an app I did not purchase.

    I was billed on my credit card for an app I did not purchase, how do I get credit back?

    Here:
    How to Get a Refund from the App Store
    or
    Apple - Support - iTunes - Contact Us

  • I've been charge for something that I did not authorize

    I have a charge on my account and on an email that I did not make I wasn't on the app when it went off I was on a complete different site when I recovered the email 

    Nobody else has access to your account or devices and may have made the purchase - also emails are sometimes delalyed in being sent (I sometimes don't get them until the following day). If not then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 I was billed for an app i did not purchase

    I was billed for an application i did not purchase. I was emailed the receipt and it has been taken out of my bank account.

    Assuming this wasn't for an in-app purchase you forgot or made inadvertently, first change the password to your Apple ID in case someone else has been able to obtain access. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I have been receiving billings / charges from itunes that i did not purchased.

    i received several billings / charges to my account that i did not purchased from itunes. how can i make a formal report / complaint to itunes store?

    The most immediate thing you need to do is to call your credit card company and report the unauthorized charges. Your card company can contact Apple if they need additional information.
    Next, log into your iTunes Store account and see if the purchases are reflected in the Purchase History. If they are, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. 
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account in which case it will be up to your bank to handle.
    Regards.

  • I was charged for a subscription I did not order!!...

    Last year I ordered subscription Croatia Unlimited. For a period of 12 months. I expected that I will get an offer from Skype if I want to renew my subscription. That did not happen. Instead, this year, two days ago, they just charged my credit card and informed me that I have ordered another year of the same subscription, which I did not.
    The charge is 50.88 € for a period of another 12 months that I did not order and that I do not need. There is no one to contact to ask for my money back. No e-mail I could write to. I feel cheated. I feel Skype has stole my money. It does not feel good. If there is anybody out there who knows how I can ask and get my money back, I would appreciate any help.
    If I don't get my money back, I'll make sure to advise everyone against Skype. One may think that means nothing, but people actually take my advice. To think I actually brought some of my friends and clients to Skype.
    Shame on you Skype.

    Dear Rick,
    unfortunately, in case you did not realize by now, I presume Skype does not even read the posts at this forum, let alone answer on any or act upon receiving any.
    The way I see it, they put this forum together just so that members would have some place to write their complaints an just so that members would feel like they actually have complained about anything. In reality, this is just a tool so that we, Skype members, could exchange bad experiences with someone and then, Skype hopes, we would feel better and forget about money we are all missing, and that went to Skype.
    I support your claims about fraudulent billings, however if this kind of Skype billing started 3/26/12 and has been going on until now, why did you leave your credit card active until now? If you don't have Skype account, it is fair to assume that someone else has used your credit card to pay for their own Skype account. If that is the case, Skype has no reason not to charge because to them it seems legit.
    What you should have done is have your bank or credit card company mark those payments as fraud, refund your money and if necessary cancel your card. And then get a new card. In this way, who ever has used your card to commit fraud, his Skype account will be canceled because Skype will have no means to charge from.
    Best thing for you to do now is to cancel your card and to ask for a refund from bank or credit card company. They should also be responsible if you did not authorize those payments.

  • I was charged for an app i did not buy...

    I recived a biiling statment from my bank account saying i bought an App for $6.99, i did not purcuse this app, i would like my money back...

    Hi Laura,
    Welcome to the    Discussions
    Somehow you have ended up in the iChat 3 forum (it has a link on the Discussion front page so people post about iChat 4 and 5 here as well)
    There are two Forums within the iTunes Category (Under iTunes for Windows an iTunes for Mac) that relate to Apps (Depending which it was bought for)
    You should have Email receipts for other purchases which will give you contact details for any issue with the iTunes Store.
    If you have the actual receipt then the Report a Problem takes you to that purchase record in iTunes
    One link on such an Email is to here http://www.apple.com/uk/support/itunes/store/
    In iTunes the support Link in the top right box leads here http://www.apple.com/uk/support/itunes/
    9:31 PM Saturday; August 14, 2010
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • HT1918 who do i contact about being charged for an app i did not purchase?!

    I have just found a billing email addressed to me saying i have purchased an app and that i will be charged £59.99 to my bank account. I have did not purchase this app and i have no idea how it has ended up on my phone. The email tells me that £23.64 will be taken from my store credit and £36.35 from my bank. What the **** do i do?! what phone number can i contact apple on? i will contact my bank and report fraud but i cannot find a number on the apple website regarding these situations!

    You can contact iTunes support via email via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3552 itunes is chrging me for things that i did not purchase

    im so mad because itunes took money out of my bank account with out my permechine when did not purchase nothing they took more than 35$

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1424 have charges from itunes that i did not purchase

    I have charges on my bank account from itunes but i did not purchse these items.

    Does anybody else have access to your account and/or your computer/device ? If not thenyou can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • HT204266 I was charged for something I did not purchase. How do I get credit?

    I was charged for something I did not purchase. How do I get credit?

    http://www.apple.com/support/itunes/contact/

  • HT4009 I was charged for an app that I did not purchase / did not intend to purchase.  It is very expensive and I need to have the funds refunded.

    I was charged for an app that I did not purchase / did not intend to purchase.  It is very expensive and need to have a refund!

    http://www.apple.com/support/contact/

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