I was charged no my credit card for the app store and i am not able to login, i tried to use the forget password options but it isnt going through
i was charged no my credit card for the app store registeration and i am not able to login, i tried to use the forget password options but it isnt going through
Apple id : [email protected]
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I purchased quicken through the app store and it will not download. Can I get a refund for the app?
Disable anti virus softwrare if installed
Check your settings in System Preferences > Security & Privacy > Firewall > Firewall Options
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper
Then try downloading Quicken > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Just so you are aware, "all sales are final" as noted here > iTUNES STORE - MAC APP STORE: TERMS AND CONDITIONS
But you can at least ask for a refund > Apple - Support - Topic Selection -
HT3702 unknown charges on my credit card for ITune Apps?
Why do I have 2 $40 charges on my credit card 2 days in a row = $120 and I have no idea what it is for and no history of any purchases in my account history?
There is no iTunes Store telephone support.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
If this is a fraudulent charge you also need to raise the issue with your credit card company.
Happens often? There was a long topic that had about 1500+ posts about iTunes accounts being hacked but since Apple started the new security measures I haven't seen it recently. Most people now seem to be posting instead they have forgotten their security question answers or have been locked out of their accounts. -
Is there a way to transfer itunes purchased with a credit card to iTunes gift cards redeemed today?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
ok So my for months I have been trying to fix this. A few months ago my credit card got turned off. Ever since then my iphone wont let me say 'no credit card' and I can't download anything or update anything. I have tried making a new Apple ID. Nothing is working. can somelme please help me
Hello uriah12345,
Thanks for the question. Based on what you stated, it seems like you dont want to use a credit card with the Apple ID and it wont let you. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario -
I purchased black ops zombies and I can not get it to load to play it. How can I get a refund or get to run so that I can play it?
The terms of sale state that: "All Sales are Final. There are no refunds."
However, I've always found iTunes support to be helpful. So, go here, plead your case & hope for the best:
http://www.apple.com/support/itunes/ -
I found a charge on my credit card for itunes, how do i find out what it is for/
Look at your purchase history
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iTunes: I just redeemed a gift card in iTunes and then rented a movie. I want it charged to the gift card but think that it was charged to my credit card. How do I ensure the charges are against the gift card?
I took this straight from the help menu.
You need to set up an Apple ID for use with the iTunes Store before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
Hide
Use an iTunes allowance, gift certificate, or iTunes Gift Card
If you aren’t already signed in to the iTunes Store, choose Store > Sign In, or click Sign In at the top of the iTunes Store window.
Below Quick Links, click Redeem, and follow the onscreen instructions.
The amount in your account appears to the left of your account name. When you click the Buy button to make purchases, the amount changes to show how much money remains in your account.
You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased. -
Hi, was very surprised when I received a text message saying that $4.99 was charged on my credit card from the App store. I couldn't sleep at all because this wasn't expected at all. I downloaded the app through my.....
itunes after the upgrade to the doeseo deureksyeon application updates are not going well for pre-application has been turned off twice, so update hwanbulhaeju should not send money!
Please also check and application! Update what's wrong!! You do!
$10.87 !!!!!
You do!This is a user to user forum: you aren't talking to Apple here, and no-one on here can help you. You need to contact Support. Go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column. In the third column click 'Purchases, Billing & Redemption' and proceed from there.
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How do I get my money back that was taking off a credit card for no reason
How do I get my money back that was taking off a credit card for no reason.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I've noticed a charge on my credit card for $8.49 each month. I looked at my Apple iTunes purchases and don't see it in my purchase history. How do I find out what this charge is for?
If it's happening every month then it's likely to be an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
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How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck
Same answer as last times you asked the same question:
iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck -
Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx
you may delete this discussion. I fixed the issue
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I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed from my account. I have not purchased anything.
If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
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Why is there a charge on my credit card for $12.48 that I don't know about?
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I know it's important to understand your charges cvette52. Have you been able to review your statements to match up this charge? Do you have postpaid or prepay service with us? Wireless or landline?
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VZWSupport
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