I was doing the software update when my iphone died so i pluged it in and when it turnes back on after the white apple on the screen the screen just showes the blue itunes logo over the word itunes over the picture of a charger. ive tried reseting it
i was doing the software update to my iphone 4s and my phone died. i pluged it in and when it turned on after the white apple the screen showes the blue itunes logo over the word itunes over an image of a charger. i tried reseting my phone. i cant figure out how to get past this point
See Here > http://support.apple.com/kb/HT1808
Similar Messages
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i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
But... if the Device has been Modified... this will Not necessarily work. -
HT4623 How do I instal the software updates? My iphone does not show the software update
How to do I instal the software updates to my iphone?
Same as always.
Tun on your computer.
Open itunes
Connect iphone.
That's it. It will prompt you to update if one is available -
After the software update to my iPhone 5, i cannont access Facebook. What do I do now?
After the software update to my iPhone 5, i cannont access Facebook. What do I do now?
Thats great thanks for your help! Do I have to take anything with me to the Genius Bar other than the iPhone 5 itsself? Also, am I correct in thinking you have to make an appointment into the Genius Bar and cannot just turn up in the store?
Thanks -
HT1222 how do I download and install the software update on my iphone?
Hello,
I would like to know how do I download and install the software update on my iphone?wireless upgrade is possible with iOS 5 or later I think
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My iPhone 4 doesn't have the software update option
In order to have that option you need to be on IOS 5.0 or higher.
to update plug your phone to your computer, open itunes and it will detect that your phone needs an update.
Make sure you backup first then update. -
My iphone 5 will not update. Have tried several times. keeps popping up "software update failed"...Howcan I get this toupdate??
This has solved loads of people who have this issue and have used an alternate DNS setting. Below are instructions for both iPhone OTA and on you Mac
If you are getting the error message "Unable to check for update" when you try an OTA (over the air update)
Change DNS Servers
Settings -> Wi-Fi
Click the blue arrow on your connected network
Delete everything in DNS and replace it with 208.67.222.222, 208.67.220.220
Try again
If this works, you will probably want to remove the WiFi network using "Forget This Network" and then reconnect to it to get your original DNS servers back. Alternatively, make a note of the original DNS servers before deleting them and replace it after you are done.
If you are getting the error message "Unable to check for update" when you try through iTunes
On your Mac
Choose Apple menu > System Preferences, and then click Network.
Select the network connection service you want to use (such as Wi-Fi or Ethernet, unless you named it something else) from the list, and then click Advanced.
Click DNS, and then click Add at the bottom of the DNS Servers list. Enter the IPv4 address for the DNS server.
You can use OpenDNS
208.67.222.222
208.67.220.220
or
You can Google Public DNS if you want
8.8.8.8
8.8.4.4
I have actually repointed my routers DNS so all my devices now point to OpenDNS servers -
There is not much more detail I can give! I have tried unsuccessfully 3 times to download firefox 5.01 for mac os. I appears that I have downloaded it and then when I go into the firefox browser - it still says I don't have the most updated version. It is very frustrating!
Hello Karl, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.
#Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
#Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.
also you can try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) and check firefox again.
(If works in Windows Safe mode then you have a problem with other software, like security software or maybe a system driver, that is running on your computer).
thank you -
Please help me, i have lost all my contacts during a software update and have no idea how to retrieve them.
If you've been using your phone as recommended, you've been keeping your contacts safe on your computer in Outlook or Address Book, or safe with a cloud service like Google.
Your contacts should be there safe and sounds ready to synch back to your iPhone.
Not using your phone as recommended and only using your phone as the sole place for contacts? Well, you've just learned a hard lesson. They're gone. -
I downloaded the software update to my iphone and lost all of my contacts? Where did they go?
I updated the software on my iphone 4. In the final stages, it asked me if I wanted to merge my contacts to ICloud? I said yes and it finished the sync. Now I have no contacts on my phone. Where did they go?
I am lost without my contacts?check icloud.com..it will ask you to enter your apple id password..and then into contacts in there you should find your contacts
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Iphone turned off when i plugged it in to a docking station and won't turn back on
i was going to listen to some music on my vivo docking station and my boyfriend put his iphone on the docking station and his phone just turned off and wouldnt turn back on i put mine in and the same happend.. anyway my boyfriend called apple and spoke to someone who told him to hold the home and lock button to reset the phone this didnt work he then told us to hold the home button and plug it into a computer. My boyfriends worked but had completely drained the battery so he charged it and its fine, we tried all the same things for my phone and nothing will work anyone got any ideas? Iphone 4 16gb by the way.
ThanksTry to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
If this does not work, get it serviced:
Apple - Support - Service Answer Center -
im about to crash and die please help me i dont knnow what happened it takes forever to verify and back up start sync the finish it normally i can even get through it without it saying the required files are missing or an unknown error acoured or what ever im so ****** this is my phone the one time i choose to update it it ***** itself
Put it into DFU mode - hold the sleep/wake button and home button until the screen goes black (ignoring the slide to turn off slider). When the screen goes black release the sleep/wake button but hold the home button. Continue holding the home button for 10 seconds, then release it. The screen should stay black. Plug it into iTunes and it should come up with this message "iTunes has detected an iPhone in recovery mode. It must be restored before use", that's when it is successfully in DFU mode. Now press the restore button in iTunes and it should run smoothly :)
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Could you please give me some advice
It may be that you are up to date for 10.4.11.
Exactly what is your concern? -
My mac won't open PDFs anymore from email or websites and I've tried everything to my knowledge to correct this. There's website I that I want to utilize that requires the lastest verision of JAVA and my OS 10.5.8 is too old to do a download of the latest JAVA. So I'm thinking I need to upgrade the OS to something newer?? I'm thinking my hard drive needs to be cleaned up also (re-format?)
This computer is running slower and slower lately also.
HELP!My mac won't open PDFs anymore from email or websites
That's odd. My Mac is 10 years old and runs OSX 10.4 and I can open pretty much any web site I want to, and I have yet to encounter a PDF I cannot open (more advanced ones with Adobe Reader). My computer isn't slowing down but everything else is speeding up.
Kappy 08/2012 post on upgrading to Snow Leopard, then Lion or Mountain Lion - https://discussions.apple.com/message/19401628 - including how to get Snow Leopard and Lion since Apple removed them from the online store. -
Software update ask for a restart before installing the updates. After the restart password is asked. When given the computer is restarted but the software updates have not been installed. How come?
This article
http://reviews.cnet.com/8301-13727_7-57400956-263/apple-issues-software-installe r-update/
explains what might be going on.
I noted that one of the updates in the list for my wife's iMac was an update to Software Update itself. Probably to fix this very problem. But it wasn't being applied due to Software Update itself not working.
I considered two solutions.
(1) Uncheck all the updates except that one update to Software Update. Then after fixing Software Update, apply all the other updates remaining. I did NOT try this approach.
(2) Download and install the "combo update" for 10.6 -- from here
http://support.apple.com/kb/dl1399
I decided to try solution #2. It's a large download, 1 GB, but the whole process took less than 15 minutes. The "combo" update checks and reapplies every update since the beginning of 10.6, so if something is missing or amiss, it gets filled in. It's done manually, by downloading the update, opening the .dmg file, and running the update. When I did this, it fixed the Software Update issue because I then reran Software Update and additional, new updates were found and they all installed fine. Software Update was working as it should. I then ran it a third time and some additional ones were found, also then successfully applied. Finally, no new updates were found by Software Update, which mean everything is up to date.
I can't be sure if your issue is the same as mine (the bug in the CNET article above) but I'm guessing that the combo update will resolve your issue.
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