I was forced into an update and now i get constant error messages and crashes I'm missing folders and it doesn't work the same way twice.

Last week I had a pop up that said I had an update from Thunderbird. It wouldn't take no for an answer and went ahead and did the update. It updated to 12.0.1 which from what I can see is already outdated. Since it did its update it hasn't worked right and I keep getting messages of long running scripts. I have messages running in tabs across the top that I can't get rid of. It takes extra steps to get back to the inbox. I also lost 2 of my folders. I' ran AVG scan and maintenance. Malwarebytes found 2 problems that it quarantined but didn't seem to be associated with T/bird. One folder came back after that. I have another folder that is labeled NSTMP that shows 518MB of use but when I open it there is nothing there. I'm not sure if I picked up something in the last update or not. It seems it tried to do this before and I told it never to update. At this point should I just update to the latest program and see what happens? I can't seem to find a way to transfer all of the folders to a thumb drive without going one message at a time and I'd at least like to back it up. Any thoughts/ideas appreciated. Thanks Doug T

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.

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I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80

I just tried updating ITunes to the new version and it will not completely download and now I get an error message of MSVCR80. Is there a problem with the new iTunes version?
Now ITunes won't open.Help!!!

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features(Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

I downloaded updates to iphoto and computer erred on install. I cannot open iphoto. I decided to reinstall iphoto from app disk and now I get an error message"......iphoto may be damaged or incomplete" Any suggestions how to get iphoto going again???

I downloaded updates to iphoto and computer erred on install. A report went to Apple.
I cannot open iphoto. I decided to reinstall iphoto from my app disk and now I get an error message"......iphoto may be damaged or incomplete" Any suggestions how to get iphoto going again???
My iphoto library still exists and I don't want to lose it.

https://discussions.apple.com/community/ilife/iphoto

I had a itune update fail, now I get an error message (windows error 2). what do I need to do?

I had an itune update fail. now I get an error message. "windows error 2". I can not open itunes!

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Itunes recently attemped to upgrade to the next version on two of my Windows computers, and now I get an error message

My Windows computers (one Windows Vista computer, one XP sp3 computer) recently attemped to upgrade Itunes to the latest version, and now, I get an error message that reads:
Runtime Error
R6034
An application has made an attempt to load the C runtime Library incorrectly. Please contact the application's support team for more information. When I click OK, I get another error message tat states "Itunes was not installed correctly. Please re-install Itunes. Error 7 (Windows Error 1114).When I re-install
When I re-install Itunes, I get the same result.
Now, Itunes will not work. I cannot play any of my Pod Casts, or downloaded music. Quick Time Player, and any other Apple application does not work. What, if anything, is being done to fix this?

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
The information in the first link is Apple's only public acknowledgement of this issue. No other actions they're taking to address this are publicly known.
(100293)

I clicked "yes" to upgrade iTunes and now it doesn't work. I get an error message stating my computer is missing MSVCR80 and then a message stating Error 7 (Windows Error 126). I've tried reloading iTunes twice. What can I do?

I clicked "yes" to upgrade iTunes and now it doesn't work. I get an error message stating my computer is missing MSVCR80 and then a message stating Error 7 (Windows Error 126). I've tried reloading iTunes twice. What can I do?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I had to reinstall itunes and now I get an error message when i try to open it please help

i had to reinstall itunes and now I get an error message when i try to open it please help

Please make sure to post the error message here, then we can help you decypher it.
You may want to make sure you're installing the right version of itunes. If you have a 64bit system, you will need to make sure to download and install the 64bit version of iTunes.
http://support.apple.com/kb/DL1427

I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.

I've upgraded my pc and now Im getting an error message when Im trying to sync my ipod saying I have two itunes libraries. The library thats there is only showing some songs and it's not uploading songs Ive just bought.

You seem to have tried everything, and you say it's syncing fine on your Dad's iMac, so I assume, you have also done a Disk Diagnostic from an earlier post by tt2 and conclude that your iPod Hardisk is good.
You don't have to use it as a heavy paperweight, the problem is only using your Windows 7 machine for syncing.
In your troubleshooting steps, did you try to use another High-Speed USB 2.0 port, USB controller resource are very scarce, so if you use other USB devices, while syncing your iPod, it may just freeze.
Windows have a bad reputation for device conflict, so better don't connect other USB devices, while syncing, better sync it while disconnected from Internet, stop antivirus just before you go to bed.
Have a nice day!

I used migration to send photos form my Mac Book to my I Mac now i get an error message "iPhoto can not be opened because of a problem" Check with the developer to make sure iPhoto works with this version of Max OSX. You may need to install any availabl

I used migration to send photos form my Mac Book to my I Mac now i get an error message "iPhoto can not be opened because of a problem" Check with the developer to make sure iPhoto works with this version of Max OSX. You may need to install any available updates or reinstall IPhoto.
I tried installing Iphoto it said it was downloaded successfully. I still get the error messafe, and can not open any photos of program, any suggestions?

What version of iPhoto do you have on the Macbook and on the iMac? What systems are you running on the Macbook and on the iMac?
Does the message only refer to "a problem" or does it specify what it is?
Happy Holidays

I upgraded to 20gb iCloud but it isn't enough to back up. I get constant error messages saying there is no backup space and I've not been able to use the upgrade. Apple promised to refund then didn't. Please help is there anyway I can use this space?

Please see the subject line thanks
I upgraded to 20gb iCloud but it isn't enough to back up. I get constant error messages saying there is no backup space and I've not been able to use the upgrade. Apple promised to refund then didn't. Please help is there anyway I can use this space?

If you were told they would refund the price for the iCloud storage - Contact AppleCare and ask to speak with a senior advisor. Have the case number for the promised refund available.
If you are trying to update your device, but you don't have sufficient space to download and install the update, you need to delete content from your device. Buying storage in iCloud does not add space to the device which is what you need.
You can always update using a computer with iTunes installed - this method is faster, and will allow you to make a backup on the local computer (Local backups restore faster than iCloud backups).
HTH

Norton deleted the "getplusplus_adobe_reg.exe" file and now I get an error message in Firefox

I recently installed the newest version of Adobe Flash Player. As I was installing the program, Norton Internet Security said that the "getplusplus_adobe_reg.exe" file was suspect, so I deleted it. Now, every time I load Firefox, I get an error message saying that file is missing, and some websites do not function properly. I tried uninstalling and re-installing Firefox, and this did not solve the problem.
== This happened ==
Every time Firefox opened
== I installed the newest Adobe Flash Player version

Getplus is the problematic Adobe Download Manager (DLM) which no one needs. See if the suggestions in the following will help you to get rid of it: http://secunia.com/community/forum/thread/show/3665/adobe_dlm_will_not_uninstall
When updating or installing Adobe Flash (aka Shockwave Flash) follow these instructions (NOTE: you have the most current version installed):
'''Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash)''': your ver. 10.0 r22; current ver. 10.1 r53 ('''important security update 2010-06-10''')
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
-exit Firefox (File > Exit)
-check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
-when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer.
*Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Update Java''': your ver. 1.5.0_04 (~~red:very old~~); current ver. 1.6.0.20 (important security update 04-15-2010)
(~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed.
'''You''' ~~red:'''MAY'''~~ '''need to Update Adobe Reader for Firefox''': your ver. N/A; current ver. 9.3.2
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
''You may be able to update from the Adobe Reader installed on your system'' instead of going to the Adobe site and downloading. Start > Program Files, find and click Adobe Reader to open, click Help, click Check for Updates.
''If you go to the Adobe site to download the current Adobe Reader:''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
-exit Firefox (File > Exit)
-check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
-double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
*'''NOTE: On Vista and Windows 7''' you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
*'''NOTE for IE:''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer.
*Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

I am unable to install the latest update to iTunes, I get constant error messages, even when I attempt to uninstall iTunes completely and start afresh, iTunes is still listed in my program files on my hard drive and the shortcut is still on my desktop!?

Is there a bug with the latest update to iTunes because I am unable to install it, I get constant error messages if I try to open it after installing

Hey there Mambo822,
It sounds like you are unable to open iTunes after installing a recent update. I would recommend the troubleshooting in the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thank you for using Apple Support Communities.
Cheers,
Sterling

I just downloaded the latest itunes update 11.1 and now I get an error messages saying "The item 'iTunes.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly."

I just downloaded the latest itunes update 11.1 for windows 7 and now when I try to open itunes with the shortcut on my desktop I get this error message: "The item 'itunes.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly." I can't open itunes at all. Is there anything I can do or is there a problem with the new update?

Start > Programs = Firefox
Does that shortcut work?
If so, delete the current shortcut that is in the Quick Start tray and drag the one that is in Start > Programs down there.

I was using iTunes on a PC forever and never had a problem. I recently bought a macbook and now I get an error message saying that it cannot connect to iTunes store. Secure network was rejected. Any ideas?

I keep getting a message that says "we cannot complete your iTunes store request. Secure network connection was rejected. There is a problem in iTunes. Please try again later." I never got this message on our PC, but recently bought a MacBook Pro and now I get this message. I'm the only one using the computer. I also get a similar message intermittently on my iPhone as well. Anyone have any idea what would be causing this? I tried syncing my phone with iTunes to see if that would do the trick, but the music didn't even transfer over to the macbook. Any help would be appreciated.

iTunes match is a subscription that you have in when you were still in the UK. According to the terms & conditions you'll need to wait for the susbcription to end before you can change your country to iTunes Store USA.

Updated itunes 10.5.2 and now i get an error message 0XE800000A when trying to sync iphone 3GS

Updated itunes 10.5.2 and now when I try to sync iphone 3GS i get an error message 0XE800000A

Updated itunes 10.5.2 and now when I try to sync iphone 3GS i get an error message 0XE800000A

I was forced into an update and now i get constant error messages and crashes I'm missing folders and it doesn't work the same way twice.

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