I was gifted an app that I already own. Options?

I was gifted an app that I already have.  What are my options?  (it's a rather expensive app.)

Did you redeem the code already? If not, I recommend having the purchaser contact iTunes Store Customer Support via http://itunes.apple.com/WebObjects/MZStore.woa/wa/gotoiTunesSupport They may be able to arrange a refund for them.

Similar Messages

  • How do you gift an app that you already own ?

    How do you gift an app that you already own ?

    Stickflea wrote:
    Disney Mickey Mouse Vol. 1
    I just tried this on my iPhone 5 (iOS 6.1.0). I did an iTunes Store search for "Mickey Mouse"...
    After the search result:
    1. Panned over to "Disney Mickey Mouse Vol. 1"
    2. Tapped the icon
    3. Tapped on the right-facing arrow next to "Info"
    At this point nothing happened no matter how many times I tapped the right-facing arrow next to "Info"
    I then:
    1. Tapped the Search button at the top left which took me back to the initial search results.
    2. Tapped on "Mickey Mouse Clubhouse Vol.1" (a totally different title)
    3. Tapped on the right-facing arrow next to "Info"
    Then I was presented with the options dialog which includes "Gift"
    I then went back to:
    1. "Disney Mickey Mouse Vol. 1"
    2. Tapped the icon
    3. Tapped on the right-facing arrow next to "Info"
    At this point, I was now presented with the options dialog which includes "Gift"
    So in my case, going through the motions with a -different title-, then going back to  "Mickey Mouse Clubhouse Vol.1" fixed it for me.

  • I've setup a new account on my PC and its lost all my songs apart form 14 of them and i can only see my apps that were already on my iphone and ipad and also i cant download my songs/apps that i already own.

    i've setup a new account on my PC and its lost all my songs apart form 14 of them and i can only see my apps that were already on my iphone and ipad and also i cant download my songs/apps that i already own.

    You have to download the iPhone version of the app - if there are two different versions and if you do not want to pay for the iPad version.
    Look in the App Store for the iPhone version and then try to download that one,

  • How can I gift an app that I already purchased?

    I'm trying to gift an app that I have already purchased for myself.  But I do not see a way to doing so.  Since I have already purchased the app, when I am in the Appstore it just shows "Install" instead of the price of the app. 
    Thanks

    Gifting an app needs to be done prior to purchase.
    You can gift an app using an iPad, iPod Touch, or iPhone. Launch the App Store and find the app you want to send as a gift. Once you have found the app and are viewing all of the details, scroll down to the bottom. There you will find a Gift This App button. Tap on it.
    (Credit: Screenshot by Jason Cipriani)
    You will be provided with a summary of the app; press Next after you have confirmed it is the app you would like to send.
    (Credit: Screenshot by Jason Cipriani)
    Enter your name followed by the recipient's name and e-mail address. You can also scroll down and enter a note to be sent with the app if you'd like. Press Next when you're done.
    (Credit: Screenshot by Jason Cipriani)
    On the last screen you will see an order summary. Verify that the name, e-mail address, and app are all correct. Once you are satisfied, tap on Buy Gift. The recipient will then be sent an e-mail to alert him or her of your gift.

  • Why I can't gift an app that I already have on my iOs devices?

    That's it, I want to know:
    Why I can't gift an app thru the iTunes store for an  that I already have on my iOs devices?
    I have an account fully authorized complete with a credit card, so it is puzzling or a blip in Apples system!

    Is it hidden via an app age rating in Settings > General > Restrictions ? If not then you could try a reset and see if it shows after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • How can I gift an app that I already have installed on iphone and/or ipad?

    Once the app is purchased, I cannot figure out how to gift it again, since the gift option seems to disappear once the app is purchased?
    Any advice would be appreciated - thank you

    Hmm, I guess that's something to put in the suggestion box. If you really insist, just mybe you can contact iTS to refund you. Then you can purchase the gift, and then you can buy it for yourself after?
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html
    Explain what happened in detail to them.

  • What happens if you gift someone an app that they already own?

    Does it just give them credit for any other app they want or does it refund the purchase?

    You get two copies of the album. You can't use the gift code to get a different album. You get what the purchaser chose for you.

  • HT2736 Is it not possible to 'gift' an app you've already bought?

    I own Monopoly for iPad and was trying to gift it to my dad for his new iPad but that link option doesn't show up in iTunes ... the GIFT link shows up fine on apps I haven't already bought for myself ...

    That is an interesting question...there appears to be no way to gift an app you've already purchased...maybe to avoid confusion about people thinking they can gift things they have purchased for free? There was a lengthy discussion about a similar issue on iOS devices here: https://discussions.apple.com/thread/4033741
    A workaround might be to log out of your Apple ID, then navigate to the app in iTunes, click the 'Gift This App' button and then sign in when prompted.

  • Apple is making me pay to update free apps OR apps that have already been purchased, More than once??!!

    I have Recently been trying to update several apps of mine, and when i click update all, or one at a time, it takes me straight to my billing information. Then after that it says i need to pay to update my apps that have already been purchased or apps that i have gotten for free, i have never used a credit card to buy apps, i have always just used iTunes Cards to Redeem apps. However, when i took my iPhone 5 with iOS 7.1.1  to the apple store, the "geniuses" have told me i have outstanding payments on an app so in order to update them, i need to go and purchase more itunes cards.. So i have went out and bought about Three 20$ itunes cards hoping that by using just 1 card - it would fix the problem im having. but it isnt. ALSO if i purchase an app without having the same amount of what it costs it will not let me buy/download it, so how can i have to pay for apps that are already on my phone?? MOST THAT ARE FREE. Can someone please help me solve this issue that actually knows what they are doing?! thanks..

    Divine88 wrote:
    I have Recently been trying to update several apps of mine, and when i click update all, or one at a time, it takes me straight to my billing information.
    That's because the billing information is out of date or there was a problem with a previous purchase.
    Then after that it says i need to pay to update my apps that have already been purchased or apps that i have gotten for free
    No. That's not what it says. What is the EXACT message you get?
    However, when i took my iPhone 5 with iOS 7.1.1  to the apple store, the "geniuses" have told me i have outstanding payments on an app so in order to update them, i need to go and purchase more itunes cards.. So i have went out and bought about Three 20$ itunes cards hoping that by using just 1 card - it would fix the problem im having. but it isnt.
    Contact iTunes store support and find out what the problem is.
    ALSO if i purchase an app without having the same amount of what it costs it will not let me buy/download it
    Um... yeah... That's the way it works. If you want to buy something, you have to have enough to actually pay for it.
    Contact iTunes store support.
    You're not talking to Apple.  This is a user forum.

  • How do you download apps that you already have on your itunes account on to your iphone 3gs, how do you download apps that you already have on your itunes account on to your iphone 3gs

    how do you download apps that you already have onto your i tunes account onto your iphone 3gs

    Sync them as you do wverything else.
    Open itunes, connect iphone, select what you want to sync, sync.
    iPhone User Guide (For iOS 5.0 Software)

  • I got charged twice for 9 apps that i already paid and it still says i owe 8.95

    i got charged 3 times for 9 apps that i already paid at once and i need my money back

    OK.
    Contact itunes support.
    Click "Support" at the top of this page, then click the link "Under Contact us".

  • Where do I go on the iPad to see if there is an iPad version of an iPhone app that I already have?

    Where do I go on the iPad to see if there is an iPad version of an iPhone app that I already have?

    When you do the search and the app appear in the search, it will tell you that it is installed on your device but there is not way to find one app to replace another app - unless I am misunderstanding what you are asking.
    And if there is an iPad version of an iPhone app that you already have - you will have to purchase that app for the iPad - because that is a different app from the iPhone version.

  • Hi Apple, I was developed an app that impemented In-App purchage, But how I manage the customer reinstall after the trial priod complets. thanking you.

    Hi Apple,
    I was developed an app that impemented In-App purchage,
    But how I manage the customer to reinstall after the trial priod complets.
    Thanking you.

    These forums are user supported.
    So are the iOS Dev Center forums [ https://devforums.apple.com/community/ios ], although staffers do drop in as volunteers from time to time.

  • Where do I download a version of adobe 11 standard that I already own?

    where do I download a version of adobe 11 standard that I already own?

    Download and Installation Help -
    https://helpx.adobe.com/download-install.html

  • Unlock an ipad app without the already purchased option

    Does anyone know how to unlock an iPad app without the already purchased option?

    Or do you mean how do you unhide an app? You hide apps from the purchased tab so I am taking a guess here.
    Unhide Purchases on iPad
    http://support.apple.com/kb/HT4919
    Depending on the content type, open the App Store, iBooks, or iTunes Store on your device.
    Scroll to the bottom of the main page.
    If you're not already signed in, tap Sign In.
    Tap your Apple ID name, then tap View Account.
    Scroll down on the Account pane, and tap Hidden Purchases.
    Locate the item you would like to unhide then tap the Unhide button.

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