I was not aware about security questions.. My account got locked for 8 hours. Is there a way to change those security questions to prevent problems in the future. Thanks

Please help me to reset my security questions

Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures contact Apple. See: http://www.apple.com/support/itunes/contact/

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I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

I'm having a similar problem ... just used my iPad 2 to purchase the Bourne trilogy and it downloaded fine but I did not try to play it right away. Then I plugged the iPad into the computer and it downloaded the SD versions of the movie and I used iTunes to sync my movies. Then I tried to play it and it said it could not open the movie. I then did a full iPad restore and did a fresh sync and now I get the Cannot Opne pop up. Did you ever find an answer to your question?

I recently swapped providers but didn't think about recording my saved voice messages before doing so. Is there any way to get those personal treasures back?

Due to family troubles I dropped out of a family plan and picked up with another provider. I had voices messages of my girls when they were very young on my answering machine that I had saved for years; now I'm unable to access them. Is there a way to get those back? Thank you!

Probably NOT gone yet...
If you hurry you might be able to get them. They are only saved for so long...
I was told by verizon:
"You can access your old voicemails by calling 812-320-2957, and just use your voicemail password to access the messages." for a short period of time (mine was 2 weeks, but it may depend on where your bill falls etc...) This should be the usual password you use to call voicemail.
You will have to use an app to record it or like do it like me. I'm simply going to put it on speakerphone and record it with my camcorder and another phone...

Is there a way to change my rescue email after I've set the security questions and forgotten the answers?

I am in high school and I made my Apple ID account at least 3 years ago in middle school and I used my school email as the recovery email. I have forgotten the correct response to my security questions and I no longer have access to my old school email and I was wondering if there was a way to change that email now. I have changed the "Alternate Apple ID" email to one that I do have access to, but it didn't change the recovery email. I was wondering if there is a way to change that one so I can access iTunes on other devices.

The rescue email address and alternate email addresses are different settings/addresses on an account, you won't be able to change your rescue email address until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 link above to update your rescue email address for potential future use

I have a Macbook Pro june 2011... I have 8GB ram but I only have 256mb VRAM... I've read some other questions about this and I realized... Why do I not have 560mb of VRAM since I have 8GB of RAM? Is there any way to get more VRAM to play games on steam?

I have a Macbook Pro june 2011... I have 8GB ram but I only have 256mb VRAM...
I've read some other questions about this and I realized... Why do I not have 560mb of VRAM since I have 8GB of RAM?
Is there any way to get more VRAM to play games on steam?
I've learned by reading other topics that I can't upgrade my graphics card on my Macbook Pro because it's soldered into the motherboard or somthing like that, but please tell me if there is any way to get more video ram by chaning some setting or upgrading something else. I'd also like to know why I only have 256MB of VRAM when I have 8GB of RAM, since I have 8GB of RAM I thought I was supposed to have 560mb of VRAM...
So the two questions are...
Is there any way to upgrade my VRAM, so that I can play games on steam?
Why do I only have 256MB VRAM when I have 8GB total RAM?
Other Info:
I have a quad core i7 Processor.
My graphcics card is the AMD Radeon HD 6490M.
I am also trying to play games on my BOOTCAMPed side of my mac, or my Windows 7 Professional side.
THANK YOU SO MUCH IF YOU CAN REPLY,
Dylan

The only two items that a user can change on a MBP are the RAM and HDD (Retinas not included). You have what the unit came with and the only way you will be able to change that is to purchase a MBP with superior graphics
If you are very much into gaming, the I suggest A PC. They are far superior for that type of application to a MBP.
Ciao.

I forgot one of the answers to my security questions and my account was locked for 8 hours. Is there anyway around this? I am trying to change the questions.

I forgot one of the ansers to a security question and my account was locked for 8 hours. Is there anything I can do or do I have to wait 8 hours? I will probably get locked out again for providing the wrong answer. Can I change the security questions?

BillS45 wrote:
Can I change the security questions?
1) Apple ID: All about Apple ID security questions
If necessary
2) See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
3) Or Email Here > Apple Support iTunes Store Contact

I was not aware of the automatic renewal of subscriptions and was chareged on 4/27 for another year of The Daily. How do I cancel the suscription and get reinbursed? I have recently found how to manage and shut off future renewals. Can i get a refund?

I was not aware of the automatic renewal of subscriptions and was charged on 4/27 for another year of The Daily. How do I cancel the suscription and get reinbursed? I have now shut off automtatic renewals. It would have been nice to know it was there to begin with!

Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

HT4914 I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise

I was billed for iTunes Match and I was not aware and would like to cancel it and get a refund for it. I don't store my music in iCloud and still have 4.5 gig of my 5 gig free. Please advise

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to contact the iTunes Store and make your request.
Regards.

I thought my pictures was safe in the iCloud, but I was not aware of the 30 days and the 1000 pictures, so I lost quite a lot of pictures... is there any possibilities to find them again? I have only used iphone and ipad.

I thought my pictures was safe in the iCloud, but I was not aware of the 30 days and the 1000 pictures, so I lost quite a lot of pictures... is there any possibilities to find them again? I have only used iphone and ipad.

Not through iCloud, but are they still on your iPad or iPhone? Open Photos, then go to the Albums and see if they are still in the main Camera Roll rather than My Photo Stream. If they are in there, it would be a good idea to sync the devices to a computer so you can store the photos.

TS1424 i purchased a album in itunes and was not aware that it was editied and would like to know if its possible to have it reversed so that i can get the explicited deluxe copy album was self made vol 2

i purchased a album on itunes off of my phone self made vol2 was not aware that it was editied because it didnt state it in the album name and then realized it said it on the album cover would like to know if there is anyway to have that reveresed so that i can have the explicit verison it was also the deluxe edition

Unfortunately there are not refunds.
Apple states that all sales are final.

My brother-in-law was killed at work about 2 months ago. His wife has several voicemails from him on her iPhone 3GS is there any way to save those voicemails as a sound file? Preferably not using a handheld recorder.

My brother-in-law was killed at work about 2 months ago. His wife has several voicemails from him on her iPhone 3GS is there any way to save those voicemails as a sound file? Preferably not using a handheld recorder. Any help would be greatly appreciated!

I offer my condolences, and this: Save Voicemails
I have not used it but the manufacturer claims it will do what you want.

Hi, i have question about my macBook pro. I have a somehow managed to delete a driver or no, so I can not install new software updates. I have tried for several hours to fixe it on OS X tools-Disc Tools. anyone has a clue about this more than I have.

I have a somehow managed to delete a driver or no, so I can not install new software updates. I have tried for several hours to fixe it on OS X tools-Disc Tools. anyone has a clue about this more than I have about Mac´crack that **** formatted and has really nothing to the HD. what do I do??
<Edited by Host>

Cami87,
which model MacBook Pro do you have, and which version of OS X is installed on it?

I tried buying an album off the iTunes Store but I didn't know the security question answers. It disabled my account from buying for 8 hours but I want the album by tonight! Help please?!?!

I tried buying an album off of the iTunes Store but I didn't know the security question answers. I reached the limit for the amount of answers and now it disabled my account from buying for 8 hours but I want the album by tonight! Can anyone help?!

If you've disabled your account for 8 hours then you will need to wait until the 8 hours have completed.
When the 8 hours are up, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then you should get a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

I bought a new ipad and shared my documents in Pages from the old ipad to my cloud, but the only document showing on my new pad is the ones that was not in folders. Have I lost my documents for ever?

I just bought a new ipad and shared my documents in Pages from the old ipad to my cloud, but the only documents showing on my new pad is the ones that was not in folders. Have I lost my documents for ever?

Thank you, but after an hour with apple support on the phone we came to the conclusion that the documents are lost... So the lesson is, don't trust icloud as a back up solution! A month worth of work down the drain...

I want to download an app, but i can't because i have forgotten my security questions. Is there a way to change them without needing the old ones?

I want to download an app, but i can't because i have forgotten my security questions. Is there a way to change them without needing the old ones?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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I was not aware about security questions.. My account got locked for 8 hours. Is there a way to change those security questions to prevent problems in the future. Thanks

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