I was not aware of the automatic renewal of subscriptions and was chareged on 4/27 for another year of The Daily. How do I cancel the suscription and get reinbursed?  I have recently found how to manage and shut off future renewals. Can i get a refund?

I was not aware of the automatic renewal of subscriptions and was charged on 4/27 for another year of The Daily. How do I cancel the suscription and get reinbursed? I have now shut off automtatic renewals. It would have been nice to know it was there to begin with!

Edge has very clear restrictions, one being that you must have 6 months of clean payment history which you don't. Either wait until April 14, or good luck at Sprint.
I am unsure how it can be determined the payment mix up was the fault of CS, but regardless, the mix up was done. There can be any number of reasons why a payment could be missed without any fault on your part, however you are still the responsible party for the account and must live with the repercussions.

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