I was on the phone last night and my phone randomly turned off.  It will not come back on even when I have tried to hold the home button and the power button together while being plugged into the computer.  What do I do?

I was on the phone last night and my phone randomly turned off. It will not come back on even when I have tried to hold the home button and the power button at the same time, while being plugged into the computer? What do I do?

Plug it into power for at least 15 minutes.  If it doesn't automatically come on, try a reset... press the home and sleep (on/off) buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

Similar Messages

  • HT201401 Phone turned it self off even though had charge left will not come back on even when charged

    Phone turned itself off and will not charge or turn on only had it about 12 weeks ????????????

    Hello Coley,
    What I first want to recommend is resetting the phone with this procedure.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
              http://support.apple.com/kb/ht1430
    If that does not resolve the issue then I recommend this part of TS2802, the article you came from all the way down to step 7 if needed:
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Regards,
    Sterling

  • My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please

    My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please

    Just read that someone had the same problem on 3gs and someone had replied to press the home button and power button at same time, so I tried this and within a few seconds my phone had switched itself back on.

  • How do you make it not so sensitivity. when turned off set down it comes back on or when working out shirt brushes ipod and it changes music

    how do you make it not so sensitivity. when turned off set down it comes back on or when working out shirt brushes ipod and it changes music

    You didn't say which model of iPod Nano that you have, but generally there should be a lock setting, that can be turned on or off, to prevent accidental changes in settings. And, there is also a setting to turn on or off a feature called, "Shake to Shuffle." It allows you to change songs by just shaking the iPod.

  • I have my AIR plugged into another monitor and after it goes to sleep sometimes it sounds like the system is running and it will not come back up..  I have to restart it.   What is this..  Please help

    I have a macbook air and i have it hooked to another monitor and I love it but lately it has after it goes to sleep for a while it sounds like it is trying to run the drive or fan really hard and when I try to bring it alive it does not come back to life so I have to hard boot it and then restart it.   What is this...

    Go into Sys. Pref , and power settings and UNcheck "put hard disks to sleep" on both power tab and battery tab.
    When on projector use with your Air and a presentation, dont close the monitor or sleep your Air.
    Verify any coincident applications running that can/could conflict with projector / sleep occurrence by running Etrecheck:
    report back on same
    http://www.etresoft.com/etrecheck
    EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. EtreCheck automatically removes any personally identifiable information from the output.

  • HT1766 My iPhone 4S suddenly shut down and will not come back on.  Does anyone have an answer for this problem?

    My iPhone shut down and will not come back on. Can anyone give me an answer on how to correct this problem?

    Connect to a wall outlet so you have solid power, then do a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.

  • My screen turned blue then shut off on it's own and will not come back on even after a recharge ??

    My screen on my 4th generation ipod touch turned blue shut off automatically & wouldn't come back on,tried recharging over night no change?? Unable to fine my serial number because it will not turn on and back number is rubbed off? 

    Try:
    iOS: Not responding or does not turn on
    If not successful time for an appointment at the genius Bar of an Apple store.
    To find SN see:
    iPod: How to find the serial number
    Also, if you go to iTunes>Preferences>Devices and hover the mouse pointer over the iPod backup the SN will appear..
    Also, if you go to iTunes>Help and click on About iTunes with the Control button pressed, the SN will scroll in the About iTunes panel.

  • HT1688 my iphone just completey shut off, and wont come back on, even when connected to the charger

    my iphone completely turned off and will not come back on, even when connected to the charger. how can i turn it back on?

    Hello ozzy9294,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Display has no backlight or dark screen
    Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
    Try turning iPhone off and then on again.
    While connected to the iPhone charger, try to reset the iPhone.
    If the low-battery screen appears, charge the iPhone.
    Best of luck,
    Mario

  • HT2978 my iphone went black and it will not come back even after i held the two bottons for over a min

    my iphone went black and it will not come back on even after i held the botons down for a min

    Hey dodie67,
    Thanks for the question. Sounds like your iPhone stopped responding to buttons, switches, or touchscreen input, so you'd want to go through the troubleshooting steps in the following article and see if that resolves the issue:
    iPhone, iPad or iPod touch: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Take care,
    David

  • Hi i was using safari one day and my ipod randomly shut off it will now not turn back on i tried hard resting and everything else when i plug the ipod into a charger it gets really hot in the left corner and itunes did not recognize

    hi i was using safari one day and my ipod randomly shut off it will now not turn back on i tried hard resting and everything else when i plug the ipod into a charger it gets really hot in the left corner and itunes did not recognize any help will be apreciated thank you

    Try placing the iPodin recovery mode and then try to restore the iPod via iTunes on your computer.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    Next would be to make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem.

  • My ipad is password protected and i can't remember the password.  when I try to restore it, the itunes restore plugin screen will not appear on my ipad.  I have tried to shut down, plug in, and hold down the home button method and get nothing.

    my ipad is password protected and i can't remember the password.  when I try to restore it, the itunes restore plugin screen will not appear on my ipad.  I have tried to shut down, plug in, and hold down the home button method and only get the password screen again on the iPad.  Any suggestions??

    tried all that and was looking good with new software etc downloaded and then got a message in iTunes."we're sorry we are unable to conitue with your activation at this time etc " tried process again and got to the same message. iPAD still has the connect to it tunes screen ..any suggestions?

  • I have a Mac G4 double mirrored model and everytime I shut it off it will not go on when I hit the power off button. However, if I unplug and plug in the power cord it boots fine and everything is OK. The PMU and logic board have been reset. Any ideas?

    I have a Power Mac G4 double mirrored model and everytime I shut it off it will not go on when I hit the power on/off button again. However, if I unplug and plug in the power cord it boots fine and everything is OK. The PMU and logic board have been reset. Sometimes my Mac goes on just by pressing the power on button but most times I have to pull the power cord and put it back in. Any ideas or help out there for this? Could it be a failing power supply? Apple Care says that this model is obsolete so there is no help from there. John
    <E-mail Edited by Host>

    Hi John,
    That's often a sign of a bsad Capacitor in the Power Supply, but...
    Might be time to replace the PRAM Battery, 4 years is close to their lifespan, far less if ever without AC power, & can cause strange startup problems...
    http://eshop.macsales.com/item/Newer%20Technology/BAA36VPRAM/ 

  • My iphone4s won't charge while being plugged into any charger/ iPod dock

    My iphone4s won't charge while being plugged into any charger/ iPod dock

    If the iPhone won't charge when connected to the power adaptor that was included with the iPhone, the same when connected to your computer, and no change when connected to any charger, do you have access to another cable to rule out a problem with the cable being used?
    If no change with a known good cable, there is a hardware problem with the iPhone.
    Call AppleCare or make an appointment at an Apple Store if there is one nearby.

  • Creative Zen's clock gets reset after being plugged into the w

    I bought the wall recharger for my Creative Zen 8 GB, as I had another MP3 player (SanDisk Sansa e260) die mysteriously after being plugged into the computer's USB port.
    The only complaint I have is that if I leave the Zen plugged in, after it finishes recharging, the screen goes blank and when I unplug it and turn it on, the clock and calendar are reset to their default (March 7, 2008).
    I am on a Vista Home Premium computer (no service pack). I have the latest the firmware on the player and use the latest version of Media Explorer.
    Does this happen to anyone else who uses the wall charger?

    Hello, I read your post & am replying to it because I too am having a clock syncronization issue but mine is not related to plugging it into a wall charger. My date AND time resets too to April 7, 2008 for some reason. I reset it yesterday to the correct date and time for yesterday (May 8, 2008) and now it is reset back to the previous date I mentioned. It couldn't even keep the time/date accurate for 24 hours! My battery was already charged however several days ago and is no where near being finished (it says half full). My firmware version is .2.0.
    Anyhow I know this doesn't help you at all, but at least you're not alone on this issue...mine doesn't originate with charging it though...maybe that will help you at the very least.
    Drew

  • HT4528 My IPhone will not turn on, I charged it last night and during a phone call it shut off and will not come back on.

    My IPhone will not turn on, I charged it last night and it had a complete charge and during a phone call it just died and will not come back on.

    Connect iPhone to Wall Charger for 10 minutes, it may turn ON itself. If still nothing, keep on charger and Reset, hold both home and power buttons for about 20 seconds until the iPhone begins to respond.

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