I was recently sent a very large emoji message amd now when i try to acces messages it will not display mesagges and then will bring me back to the home page

was recently sent a very large emoji message amd now when i try to acces messages it will not display mesagges and then will bring me back to the home page

Quit the messages app and reset your phone.
Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it jiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then restart the app and see if it works normally. Then reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart.
After the phone restarts go into Messages and delete the thread containing the problem message.

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My iPad was working fine until Tuesday night. On that night the Facebook icon want work. I click on the icon and it goes to a white blank screen then right back to the home page. I have deleted it and put it back on, also turned it off and it still want w

My iPad was working fine until Tues. Night. I went to go on facebook and it shows a white page like it is coming on the it goes back to the home page. I have turned it off, deleted Facebook and put it back on but it still does the same thing. What can I do?

Morning DeeHutton,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Best of luck,
Mario

I have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?

i have the ipod touch 4th generation and the screen is white, i was going to charge it and it turned white. I have tried to reset it but the apple logo will not show up and it will not turn on! i just got it for christmas... can you please help?

The way I did it was I got the free app sync:stream from the App Store and then added my ipod to my ps3's Bluetooth devices. Then went to audio settings and set output and input to 'Skaggs iPod' you then open the app and it will be listed under music as a media service. You then go to all tracks and click copy (press triangle) it will then begin to copy all of your songs onto your ps3 via Bluetooth. I haven't tried but I assume the same can be done with photos. I hope this was helpful reply if you have any questions :) good luck

I did a recent update and now when I try to use FaceTime it does not take my apple id. What can I do?

I did a recent update and now when I try to use FaceTime it does not take my apple id. What can I do?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
 Cheers, Tom

I tried to update to the most recent itunes, but the update failed and now when I try to open itunes a dialog box pops up and tells me that it can.t open because MSVCR80.dll is missing. I need help!

I tried to update to the most recent version of itunes but the update failed. Now when I try to open itunes I get a dialog box telling me it can,t open because MSVCR80.dll is missing. I tried uninstalling and reinstalling itunes but I grt the same message. What can I do to fix this?

Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process.

I was trying to update my ipad and it froze up and I can't get it to the home page all I have is an itune logo and a plug

I was trying to update my ipad and it froze up and I can't get into the home page to delete or uninstall the update, I have and itune logo and a plug on the screen

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

I HAVE ADOBE PREMIERE ELEMENTS 10. I used to have many options on the "Disc Menu" to set up my DVD.. and now it is very limited..almost no templates. I try to sign in to my account through Premiere and it will never sign on. Anyone have any thoughts??

I HAVE ADOBE PREMIERE ELEMENTS 10.
Problem #1 I used to have many options on the "Disc Menu" to set up my DVD.. and now it is very limited..almost no templates.
Problem #2 I try to sign in to my account through Premiere and it will never sign on...just keeps acting like its trying to but never connects. Anyone have any thoughts??

JEN-E-FER-FER
With versions earlier than 11, there is no more Sign In. If you get any message to that effect, ignore and cancel out of them. You should be able to move forward to your import, editing, and exports using the program nonetheless.
As for the disc menus, those marked photoshop.com plus members only are no longer available to you in versions of Premiere Elements earlier than 11. You may see the thumbnails for those members only items, but they are no longer available to you in Premiere Elements earlier than 10.
Interestingly, many of them are found in Premiere Elements 11, 12, and 13 as part of the program with no need to purchase them or have any special membership in anything. Adobe has promoted Adobe Revel as a replacement for photoshop.com, but that has no impact on this disc menus issue.
This all has to do with Adobe discontinuing photoshop.com and photoshop.com plus et al.
If you need to download regular disc menus for Premiere Elements 10, please review the following
ATR Premiere Elements Troubleshooting: PE 7, 8, 9,10: Content Download
Bottom lines:
1. No more Sign In for Premiere Elements 10
2. No access to photoshop.com plus (members only) disc menus
Any questions or need clarification on anything written, please do not hesitate to ask.
Thank you.
ATR

I uninstalled itunes because I was having launch problems. Now when I try to re install itunes, I click on download and it goes right to thank you page and NO itunes anywhere.

I uninstalled itunes because I was having launch problems. Now when I try to re install itunes, I hit the download button and it takes me to the thank you page but there is no itunes on my pc.

Hey Davidl678,
Thanks for the question. It sounds like you are unable to download the purchases from your purchase history, because iTunes believes the songs to be in your library. It may be necessary to delete the items from your library, then re-download from your purchase history. Before doing so, you may want to take note of which song are available for re-download:
iTunes 11 for Windows: Delete songs, playlists, or other items
http://support.apple.com/kb/PH12359
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks,
Matt M.

TS2518 I recently had to get a new hard drive on my MacBook Pro because of a crash. I was able to restore to my latest backup, but now when I need to upload to an application like DropBox, iMovie, and such, it won't acknowledge Aperture. I have Lion OS.

I recently had my hard drive crash on my MacBook Pro (OS Lion 10.7.5). I was able to restore my new hard drive from my latest backup, but since then have been unable to access Aperture Library from another application. When I 'request' an upload --- like to Drop Box, iMovie, or anything --- and it drops down the window for you to choose which library you want to choose from, Aperture is not acknowledged. It will show my iPhoto Library and Photo Booth.
I can export from Aperture to Facebook and Flicker, but not from the other direction. Any ideas on how to resolve this issue?
Thanks,
Brenda

Brenda,
Do you mean, the Media Browser is not showing the Aperture Library? What version of Aperture 3 do you have, and where is your Aperture library stored, on your system drive or an external drive?
For the Aperture Library to be visible in the Media Browser you need to have enabled the generation of previews in the Aperture "Previews" preferences. Do you have the option enabled "Share Previews with iLife and iWorks"? And have you the generation of previews enabled?
One other reason for Aperture not showing in the Media Browser could be a corrupted Aperture library. I suggest you try the "Aperture Library First Aid Tools" and repair your Aperture Library. Start with reapairing permissions, then try the other options, if necessary. See:
Repairing and Rebuilding Your Aperture Library: Aperture 3 User Manual
Another reason may be a corrupted preferences file; remove your Aperture preferences from your User Library, see Aperture 3: Troubleshooting Basics, the paragraph on removing preferences.
Regards
Léonie

HT1657 I rented the hunger games yesterday on my Apple TV it said it was going take 7-14 hours to download so i left it to download. I then received a message from Apple that i had purchased this movie. But now when I try to find it it"s not anywhere to b

I recently rented a movie using Apple TV and it said it was going to take 7-14 hours to download so I let it run. I also received a message from apple telling me that there was a request for this movie and they took the funds. But when I tried to find it on my purchases it was not there and when I went back to that movie it was asking me to purchase it again is this common and how do I get it back.

Not sure what happend there. But ATV only streams, no HD so if you leave it too long, the whole download gets lost.
Check with iTS.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

My children both have a ipod touch, we just recently added a itunes card, and now when we go to purchase a app a screen pops up and says "security info" but only has the option to click "submit" or recovery email address, which i do but no luck??

everything was working fine until we added a new itunes card, also, we are able to watch youtube, internet, but just not able to download anything from the app store due to this "security info" page.. someone please help my children want to use their new itunes cards.. thank's

Honesty just send it to Apple or take it into a Apple store, it may seem like a pain but its worth it plus you wouldnt want to damage it farther.

I recently changed my wifi password and now my iphone4 won't connect to it at all. I've tried the new password and then I changed it back to the old wifi password and it still won't connect. Any solutions?

I live over seas and I frequently use the Magic Jack app and texting app to call/text home for free and I would like to fix this problem soon so I don't use all my phone data too quickly, please and thank you.

Here are some links to double check in case you missed something
IOS troubleshooting wifi networks http://support.apple.com/kb/TS1398
router settings http://support.apple.com/kb/HT4199
T/S wifi connections http://support.apple.com/kb/TS1398

Why when I ge, I would have come, but I ran near home since the group run was cancAwe, I would have come, but I ran near home since the group run was cancelled.elled. to a site my iPad jump back to the home page

MY iPad jump back to the home page every time I'm on a site

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
 Cheers, Tom

My macbook pro is not turnin on :( was totally ok and now when i turn on it'll be like 1 min on and then just off what should i do???

When i hold on space and turn on its okay but when i just push the button and turn on it will be on just 1 min and then turns off what should i do?

This could be a software/state problem or a hardware problem. Here are steps to resolve the former.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570

When I try to open Firefox, it won't let me and says my profile was deleted

I've been having problems with the rainbow wait button would spin and spin when I opened any new website or tried to do anything on a website. I looked through the help menus and thought that I was doing the right thing. I changed my profile folder name to places.sqlite.old and updated Firefox. Now when I try to open it, it won't let me and says that my profile was deleted.

You will have to delete the profiles.ini file to force a new profile or restore the old profile name to the name listed in the profiles.ini
*http://kb.mozillazine.org/profiles.ini_file
You can try to disable IPv6 and check for other solutions like DNS problems
*http://kb.mozillazine.org/Error_loading_websites#IPv6
You can also try to reset (power off/on) the router.
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I was recently sent a very large emoji message amd now when i try to acces messages it will not display mesagges and then will bring me back to the home page

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