I was recently updating my phone to the newest software after ios7. It froze for quite a while so I tried holding down the home button and the power button and it shut off. Now it says I have to restore my whole phone but an Error keeps occurring?
I was recently updating my phone to the newest software after ios7. It froze for quite a while so I tried holding down the home button and the power button and it shut off. Now it says I have to restore my whole phone but an Error keeps occurring? It brings me to a website saying the steps to possibly fix it but I don't find them helpful
http://support.apple.com/kb/TS1275
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my itunes said to update my itunes and ipod touch and when i tried my itunes froze and i had to reset my computer and now my ipod has to restore and when it does it freezes what ddo i do?
This seems to fit yu symptom:
Hang during restore process: Following Troubleshooting security software will frequently resolve this error. This error can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, enterprise app optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings.
There are two ways to resolve this:
You can follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) , or follow the steps below to manually find and remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
For Windows XP, Windows Vista, Windows 7: Go to the C:\\Windows folder and launch regedit.
Go to Edit > Find.
Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
Delete the "TcpWindowSize" entry.
Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
Close Regedit, restart the PC, and test.
If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694 -
This is so frustrating! I plugged my Iphone 4S into my computer to update it via Itunes and now it says I have to restore to factory settings and will lose all of my contacts, photos, and applications I have downloaded. All I was really wanted to do was delete photos that uploaded from my home computer and took up all the space on my phone! GRRRR I hate this
If you are using the iphone as designed then you should lose very little or nothing.
You should be syncing contacts with your computer regularly, so all of your contacts should be on your computer and you can sync them back.
You should be importing all pics taken with the iphone to your computer regularly as you would with any digital camera, most especially before any attempt to update.
You should be transferring all purchases made on your iphone to your computer: File>Devices>Transfer Purchases
You can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I tried updating my iphone and now it says I have to restore my phone. I've never had this problem with the previous updates, I'm confused?
Same with me. The Upgrade hung up and froze the phone. Do the restore and then back it up when you get into iTunes from a previous save. It takes the better part of an hour our of your day depending how many apps and songs you have to get everything back together. It is a royal pain but I didn't lose anything.
Download a youtube app. It's not in iOS6. -
My ipod was being updated, computer went on standby - now itunes says i need to restore it?! But i CANT loose my notes, what do i do?! Hw do i fix or repair/resore and get it all back - without loosing anything. Its 32GB, i will do anyhing to avoid loosing my data/notes (600+), and current appox 23000 pics (20000 loaded on computer)
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414 -
HT4623 I updated my iphone and now its say I have to restore
I updated my iphone and now its say I have to restore. Why
uhoh, i can't remember, the window that had the message is gone now. i deleted the back up on itunes and when i just tried again, its now saying its will take 400 plus hours .... i think i've really screwed up now
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My iphone phone is in recovery mode after trying to update and sync in order to remove photos from it on to my macbook. How can i restore without losing the photos?? please help i dont want to lose them!!
Try holding the home and lock button at the same time and see if it'll restart. If you see the apple logo, let go and wait till it goes to the lock screen and your good(:
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I have a 5s 7.0.4 that I had set up for finger print password. A confused friend mistook my phone for his and kept trying password until it was revoked. I have "Find My iPhone" turned on and can not find a way to shut it off now. It must be off to do a restore but we need password to turn off. Big circle. Any insight is appreciated. Happy New Year!
wadegrimm wrote:
... I have "Find My iPhone" turned on and can not find a way to shut it off now. .
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702 -
i use to have facebook, facebook messenger on my ipod touch, and recently i upgraded to ios and now it wont let me reinstall the apps, says i need to upgrade to atleast ios 6, but it wont let me ugrade to ios 6 says it has no upgrades, that the current version is the newest!!! this is crap... how can something work and then now it doesnt work when its suppose to be improved??
Any suggestions would helpYou can likely download the last compatible version by:
Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists. -
Iphone 5 randomly shuts off, now won't turn on or restore
Today my phone was working normal and then the screen went to these crazy lines and shut off. I was able to turn it back on, but it did it again and now I can't get it to turn on, even with a hard reset. I tried to restore it and got an error message (3004). Does anyone know how to fix this?
TIATry two steps below to fix iPhone 5 won't trun on problem:
1. Hold the power and home/circle buttons for 10 seconds to perform a Hard Reset.If that doesn't work, connect your phone to a computer with iTunes (where you back up your data).
2. Hold the power button for 10 seconds, then let go. Then hold the home/circle button AND the power button together for 10 seconds. Let go of the power button and keep on holding the home button. Your iPhone should display a white screen or your computer will prompt you and tell you that your phone is in recovery mode and to perform a hard restore (DFU Mode). In both cases, you should be able to restore the phone with your backed up data.
Also find the instruction on this article
http://www.any-data-recovery.com/tips/iphone/iphone-5-wont-turn-on.html -
my iphone 5s is Off now and it cant on and it say you have to connect to itunes and when i connect to itunes it say you have to restore your phone and when i restore it say Error your phone cant update... what am i doing now?
idont know my acount my owner iforgot my apple id tuning of my find my phone
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I just updated my phone and it is now stuck with usb cable and itunes logo and itunes on my computer says I have to restore. Can I get my phone working again without loosing my photos?
There is no other way than to plug into a computer to restore the phone. You can use another computer to do so, but in case you did not back up to iCloud your data and settings will be gone.
Follow this article to connect in recovery mode:
iOS: Unable to update or restore -
My phone was recently updated to 8.1. After the update, when text messages are sent when my phone is turned off, they no longer appear when I turn the phone on. Is there something in Settings that needs to be changed?
MetsFanGirl,
Thanks for verifying. Are you having issues receiving both iMessages and standard text messages when they are sent when the phone is turned off? Try this and test... http://vz.to/1qjiOs7
LindseyT_VZW
Follow us on Twitter @VZWSupport -
I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now. thanks itunes; it was working fine until i did the update you said i needed. what do i do now??????
No one here said anything about an update or your device needing it.
FYI, you are not addressing Apple here, we are all users like yourself.
If the device is in recovery mode, the only option is to restore it. All data on the device is gone. This should not be an issue if the device has been used as designed and regularly synced/backed up. -
my phone was working fine, the battery ran out and the power shut off. now im charging it and it wont come back on?
Hold the home and power button down at the same time until you see the apple then let go..
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