I was sold a refurbished Iphone 4 with 8 days talk time on it without being told, and Apple said it doesn't approve of that, help! What should I do? It was purchased at Wireless Wave
I purchased a "new" iphone 4 after my first one was dropped in some water. I paid around $580. 4 days later, my wet iphone started working again, so I was pretty happy I could return the new one. When I went to the wireless wave location, they said there had to be less than thirty minutes talk time for it to be returned; no problem! Big problem! I had only owned the phone for 6 days, but there was 8 DAYS of TALK TIME on the phone in total! It wasn't even mathematically possible! The manager was more worried about whether or not I had actually used it for the 30 minutes. He couldn't have cared less that I had obviously paid full price for someone elses discarded cell phone without knowing it! I need some advice on how to handle this! I called an Apple location and they said they do NOT condone selling any refurbished Iphone products and were not aware of this. I sent an email to apple's legal email, but honestly I am just so frusturated. I tried contacting wireless wave, but obviously they don't want to talk to me. I was given no explanation at the time of return as to why there would be 8 days of talk time on a "brand new" iphone 4. They were actually trying to call my provider and make sure I hadn't used it for more than the allotted time. I was given a refund after just about losing my cool on the poor guy working there. He was in fact very nice and very understanding, but could offer no help besides giving me a refund. My husband and I have purchased many phones from the certain wireless wave location, and I can't help but wonder how many other used products we have purchased!
It's not an Apple issue and Apple has nothing to do with it.
The only way to buy an iPhone officially refurbished by Apple is to buy it from an Apple store or via Apple's website.
Refurbished iPhones sold via other retailers are not refurbished by Apple.
Sounds like Wireless Wave did all they could... they refunded your money.
Your only issue is with them. Stop getting all worked up over it.
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