I was told I have malware on my macbook pro. I have kaspersky malware program but that obviously is not working.
This is the crap I keep getting on my blog pages. No matter how many times I delete it it comes back. What is it and how do I get it off my computer. I recently downloaded Kaspersky security protection but obviously it is not working.
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<div class="kl_layout_selector_icon" style="background-image:url('image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABAAAAAOC AYAAAAmL5yKAAAC7mlDQ1BJQ0MgUHJvZmlsZQAAeAGFVM9rE0EU/jZuqdAiCFprDrJ4kCJJWatoRdQ2/ RFiawzbH7ZFkGQzSdZuNuvuJrWliOTi0SreRe2hB/+AHnrwZC9KhVpFKN6rKGKhFy3xzW5MtqXqwM5+8 943731vdt8ADXLSNPWABOQNx1KiEWlsfEJq/IgAjqIJQTQlVdvsTiQGQYNz+Xvn2HoPgVtWw3v7d7J3r ZrStpoHhP1A4Eea2Sqw7xdxClkSAog836Epx3QI3+PY8uyPOU55eMG1Dys9xFkifEA1Lc5/TbhTzSXTQ INIOJT1cVI+nNeLlNcdB2luZsbIEL1PkKa7zO6rYqGcTvYOkL2d9H5Os94+wiHCCxmtP0a4jZ71jNU/4 mHhpObEhj0cGDX0+GAVtxqp+DXCFF8QTSeiVHHZLg3xmK79VvJKgnCQOMpkYYBzWkhP10xu+LqHBX0m1 xOv4ndWUeF5jxNn3tTd70XaAq8wDh0MGgyaDUhQEEUEYZiwUECGPBoxNLJyPyOrBhuTezJ1JGq7dGJEs UF7Ntw9t1Gk3Tz+KCJxlEO1CJL8Qf4qr8lP5Xn5y1yw2Fb3lK2bmrry4DvF5Zm5Gh7X08jjc01efJXUd pNXR5aseXq8muwaP+xXlzHmgjWPxHOw+/EtX5XMlymMFMXjVfPqS4R1WjE3359sfzs94i7PLrXWc62Ji zdWm5dn/WpI++6qvJPmVflPXvXx/GfNxGPiKTEmdornIYmXxS7xkthLqwviYG3HCJ2VhinSbZH6JNVgY Jq89S9dP1t4vUZ/DPVRlBnM0lSJ93/CKmQ0nbkOb/qP28f8F+T3iuefKAIvbODImbptU3HvEKFlpW5zr gIXv9F98LZua6N+OPwEWDyrFq1SNZ8gvAEcdod6HugpmNOWls05Uocsn5O66cpiUsxQ20NSUtcl12VLF rOZVWLpdtiZ0x1uHKE5QvfEp0plk/qv8RGw/bBS+fmsUtl+ThrWgZf6b8C8/UXAeIuJAAAACXBIWXMAA AsTAAALEwEAmpwYAAABbklEQVQoFZVTTUsDMRB9cduKW0XbiuAnfuBJUUR/gl4Ff6c3L969CGIRob1UR C9drP2Sdrfbprtd36QKdntofTAJmcx7mcwkCkCKNv8zc5oampFugsPi2+HZZ4QBFGamZkvgTuFxRQTSG ISwT46nIysFRBH8p2eJT4uAFek+wlYbYb0xKsJAAyH9gZXLQjiEJQLYyhdgpZJUdtD1bbi1FJY2XCRUI NvjUGsIdYGXB4xAj+Wwkw7cRgXVm020Sjn4lxq5ozLsOfJHEzCCPZMAhlXzO/QNKui/ZPF++4F68xxR7 QqBI35aGLcKfI8+wpS9IwKyCJaR2e+jlL+Gd3/H9dA/lgEz+uWYK5gFT6kelLCaAS72HATbr3B3+UAkg zjoGxEonorOLCJ4aJpg34xfHMXiUOx8EVIEPSxiFwHJ7AKkYpMhj65LskCO1lKjB/hjV5WACdDSIHYT6 7SFCcHx7TYdZRGwaPKhZP4PJHH9DdVbglfXvCJbAAAAAElFTkSuQmCC')!important;"></div>
<div class="kl_layout_selector_label">Español</div>
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<div class="kl_layout_selector_option kl_layout_selector_option_middle" style="display:none;">
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<div class="kl_layout_selector_label">Français</div>
</div>
<div class="kl_layout_selector_option kl_layout_selector_option_middle" style="display:none;">
<div class="kl_layout_selector_icon" style="background-image:url('image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABAAAAAOC AYAAAAmL5yKAAAC7mlDQ1BJQ0MgUHJvZmlsZQAAeAGFVM9rE0EU/jZuqdAiCFprDrJ4kCJJWatoRdQ2/ RFiawzbH7ZFkGQzSdZuNuvuJrWliOTi0SreRe2hB/+AHnrwZC9KhVpFKN6rKGKhFy3xzW5MtqXqwM5+8 943731vdt8ADXLSNPWABOQNx1KiEWlsfEJq/IgAjqIJQTQlVdvsTiQGQYNz+Xvn2HoPgVtWw3v7d7J3r ZrStpoHhP1A4Eea2Sqw7xdxClkSAog836Epx3QI3+PY8uyPOU55eMG1Dys9xFkifEA1Lc5/TbhTzSXTQ INIOJT1cVI+nNeLlNcdB2luZsbIEL1PkKa7zO6rYqGcTvYOkL2d9H5Os94+wiHCCxmtP0a4jZ71jNU/4 mHhpObEhj0cGDX0+GAVtxqp+DXCFF8QTSeiVHHZLg3xmK79VvJKgnCQOMpkYYBzWkhP10xu+LqHBX0m1 xOv4ndWUeF5jxNn3tTd70XaAq8wDh0MGgyaDUhQEEUEYZiwUECGPBoxNLJyPyOrBhuTezJ1JGq7dGJEs UF7Ntw9t1Gk3Tz+KCJxlEO1CJL8Qf4qr8lP5Xn5y1yw2Fb3lK2bmrry4DvF5Zm5Gh7X08jjc01efJXUd pNXR5aseXq8muwaP+xXlzHmgjWPxHOw+/EtX5XMlymMFMXjVfPqS4R1WjE3359sfzs94i7PLrXWc62Ji zdWm5dn/WpI++6qvJPmVflPXvXx/GfNxGPiKTEmdornIYmXxS7xkthLqwviYG3HCJ2VhinSbZH6JNVgY Jq89S9dP1t4vUZ/DPVRlBnM0lSJ93/CKmQ0nbkOb/qP28f8F+T3iuefKAIvbODImbptU3HvEKFlpW5zr gIXv9F98LZua6N+OPwEWDyrFq1SNZ8gvAEcdod6HugpmNOWls05Uocsn5O66cpiUsxQ20NSUtcl12VLF rOZVWLpdtiZ0x1uHKE5QvfEp0plk/qv8RGw/bBS+fmsUtl+ThrWgZf6b8C8/UXAeIuJAAAACXBIWXMAA AsTAAALEwEAmpwYAAABVElEQVQoFZVTS07DMBB9TtKwKKWCBRJix4IF6hXYIK7BBbgPF+Ae3VScAJYsq iJRIVhU5Gs7js3YifIjCLA0nnnjNy+jscMAhGT7tSf35yWJmQS0za/ub9+HZcubu15qfXndwxacPSyPr cBU6xKLk/NvhG5ib3HhoAcGDQP++GTx1Ar4hVaIRYpdHjnS2KY2mybtHx3CFMpi3wpAygJRniAm+2mVU dwcMd+HktzhSkBw7HiEVGbUnGmI3UB/tt0poghuZwg4AZELbM0bMpF1a3qxfNk22DuIkAWew7VADi8MY YxuSMNA686ZKpC5EdQdSC4QzAISGG/fiXUEWFGCm0rB9aFIAB3C8OsOMwbUZueUVbdQzUCJwg0vqC5lt N6bTNp8Se9AtEOUhhLJ80dLoGi1WvXwOh29Ykl9YU52SjbrVfwO7MN4tQI+mf2hrP/PKoksvwArhYzX7 rtqFAAAAABJRU5ErkJggg==')!important;"></div>
<div class="kl_layout_selector_label">Italiano</div>
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PreferencesThis
@ catmadrid
You posted in an inactive thread (2012). Your post here is different from the original topic of discussion. It's generally better to start your own Topic, rather than adding onto an existing one ="Threadjacking."
Please start a new topic about your issue so it can receive more focused attention.
===================
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which computer model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.
***This will help in providing you with the proper and/or correct solutions.***
when i sent an email with safary
Safari does not have an email client. Which email client are you using and its version. Need this info also in your "new" topic.
Similar Messages
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I have installed an app : Birdfield guide in my iPhone 4. But the app is not working after installation. It shows black screen when opened. I need suggestions to make it work or the reasons for not working.
Yes TeeKnows, try deleting it and download it again. After finished installation if still shows black screen delete it out off 'running apps' by double tapping the home button and swipe it off. If still shows black screen then try fully turning off your iPad (holding the sleep button) and turn back on again.
I hope I helped
thanks
Lydia -
have a macbook pro the fan wont stop running the keyboard light is not working and the it wont charge all happened all of a sudden what to do please.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, you may have to take the MBP to the Apple Store to have it checked.
Best -
I have the new retina MacBook Pro. I made an iMovie but there's no idvd. How do I make a dvd from my iMovie?
Apple no longer sells iDvd. You will have to purchase an older version of iLife that has iDvd on it or use a third party application such as Toast from Roxio.
Ciao. -
I have recently bought a MacBook Pro, and downloaded my windows version of PSCS3 in Windows and am accessing it via Windows direscly or via paralells, BUT PS does not download my CR2 files, only the jpegs from my Canon 20D. PLease can someone help.
Thanks
W.L.L.I don't have a Mac but use this Adobe TechNote to solve problems with RAW files in ACR:-
http://kb2.adobe.com/cps/407/kb407110.html -
i dont know what is happening but itunes is not reading my iphone 5 .i have the latest version of itunes as well as of iphone .but still something is not working
Hi Karneet,
Thanks for visiting Apple Support Communities.
See this articles for some troubleshooting help, if your iPhone isn't detected by iTunes or Windows:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/ts1369
Best,
Jeremy -
Can anybody help and answer my questions please?!?!?! i am ready to set up my Airport Extreme Base station, and i have a feeling that my iphone 4S, and Macbook pro will not have a problem connecting WiFi to my base station, but in my other Two rooms i have two HP pc's. One for each room, and i have a feeling it's not going to be easy to connect wifi to my extreme base station as easy as my Apple products. B4 i set up base station, is there something i need to know to connect my HP's w/o a problem?
I would recommend that you start by having your 802.11n AirPort Extreme Base Station (AEBSn) broadcast a clean" Wi-Fi network. By clean I mean do not enable wireless security, MAC address filtering, or use a hidden Network Name (SSID).
Once you verified that all of your wireless clients have no issues connecting, then proceed to enable wireless security. I would strongly recommend using WPA2 Personal as your Wireless Security type choice. -
please after i have update my macbook pro i5 is now very slow to start up but after it has start iis working well
Information.
Startup Issues - Resolve
Startup Issues - Resolve (2)
Startup - Slow Boot
Startup - Slow Boot (2)
Startup - Slow Boot (3)
Do you have any external devices attached? If so, try disconnecting them. -
I have an older MacBook Pro (circa 2009). Lately I've noticed my volume button is grayed out and I cannot adjust it. I've tried rebooting. Sometimes it becomes available to use and other times not. Any ideas on how to fix this? Thanks!
Reset the SMC. Check the Audio Midi Setup utility. If connected to an external display that has audio, that may have hijacked the audio.
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The error reads cannot connect to iTunes store at this time plz help I'm so lost!! rhiannonstthomas@me com
First of all, a word of advice, don't post your email on the internet, it'll only lead to trouble.
Second, you mention you have two apple IDs. let's call them A & B.
I'm assuming you downloaded the app you wish to upgrade with 'A' and you're currently using 'B' for whatever reason. If that's the case, then there's nothing to be done, apps are associated with the Apple ID you used to buy them originally and can't be transferred to a new one. If you wish to upgrade an App you bought using your Apple ID 'A' you'll need that ID's password. The alternative would be to repurchase the said app with your new Apple ID, in this case 'B'. -
how do i sync my notes from iphone to new macpro
Which Mac OS X do you have installed?
-
I have downloaded Yosemite on Macbook Pro and have virus on Safari.
It locks my browser. It looks official. HELP! http://www.mac-system-alerts.com
Problem description:
extension on macbook pro blocking Safari
EtreCheck version: 2.0.11 (98)
Report generated November 13, 2014 at 3:21:52 PM PST
Hardware Information: ℹ️
MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: one day 6:36:4
Disk Information: ℹ️
WDC WD7500BPKT-00PK4T0 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Lynne's MAChine (disk0s2) / [Startup]: 749.16 GB (453.81 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/InsomniaX.app
[not loaded] net.semaja2.kext.insomnia (2.1.3 - SDK 10.7) Support
/System/Library/Extensions
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.2 - SDK 10.5) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
Startup Items: ℹ️
ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[loaded] com.intego.backupassistant.agent.plist Support
[loaded] com.intego.backupmanagerpro.agent.plist Support
[invalid?] com.logmein.LMILaunchAgentFixer.plist Support
[not loaded] com.logmein.logmeingui.plist Support
[not loaded] com.logmein.logmeinguiagent.plist Support
[not loaded] com.logmein.logmeinguiagentatlogin.plist Support
[invalid?] com.maintain.LogOut.plist Support
[invalid?] com.maintain.Restart.plist Support
[invalid?] com.maintain.ShutDown.plist Support
[invalid?] com.maintain.Sleep.plist Support
[running] com.maintain.SystemEvents.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
[running] com.rosettastone.rosettastonedaemon.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] com.vsearch.agent.plist Support
[running] net.culater.SIMBL.Agent.plist Support
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist Support
[loaded] com.bombich.ccc.plist Support
[invalid?] com.bombich.ccc.scheduledtask.06EEECAB-F46A-4C9A-A2FB-CEF35F53DFA5.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.intego.BackupAssistant.daemon.plist Support
[running] com.intego.BackupManagerPro.daemon.plist Support
[not loaded] com.logmein.logmeinblanker.plist Support
[not loaded] com.logmein.logmeinserver.plist Support
[invalid?] com.logmein.raupdate.plist Support
[invalid?] com.maintain.CocktailScheduler.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[not loaded] com.vsearch.daemon.plist Support
[running] com.vsearch.helper.plist Support
User Launch Agents: ℹ️
[invalid?] com.bombich.ccc-user-agent.plist Support
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
[failed] com.facebook.videochat.[redacted].plist Support
[invalid?] com.google.Chrome.framework.plist Support
[invalid?] com.memeo.Memeod.plist Support
User Login Items: ℹ️
Google Drive Application (/Applications/Google Drive.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
LogMeInSafari64: Version: 1.0.530 Support
npg: Version: 4482 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
Google Earth Web Plug-in: Version: 6.0 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
OctoshapeWeb: Version: 1.0 - SDK 10.8 Support
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
ConduitNPAPIPlugin: Version: 1.0 - SDK 10.6 Support
ClientManager64_0.32: Version: 0.32 Support
Box Edit: Version: 1.1.44(60) - SDK 10.8 Support
Safari Extensions: ℹ️
Buffer
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
MacFUSE Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Lynne's MAChine: Disk size: 749.16 GB Disk used: 295.35 GB
Destinations:
LaCie [Local]
Total size: 999.86 GB
Total number of backups: 64
Oldest backup: 2011-02-23 17:02:10 +0000
Last backup: 2014-10-26 23:55:52 +0000
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 295.35 GB X 3)
Top Processes by CPU: ℹ️
9% WindowServer
6% Google Chrome
5% coreaudiod
0% systemstatsd
0% SystemUIServer
Top Processes by Memory: ℹ️
145 MB Google Chrome Helper
142 MB Mail
103 MB Google Chrome
99 MB iTunes
90 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
37 MB Free RAM
1.21 GB Active RAM
1.19 GB Inactive RAM
698 MB Wired RAM
27.00 GB Page-ins
205 MB Page-outs -
i pad with no sound on applications
Have you got notifications muted ? Only notifications (including games) get muted, so the iPod and Videos apps, and headphones, still get sound. Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085
-
Hi
I have been given a MacBook Pro and have downloaded all the recent updates.
Safari will not open.
Any suggestions on how to fix this problem would be appreciated
Regards
lb6301OK, the only thing that I can suggest at this point is to take the machine to your local Apple Store and have them download and install the latest version of Safari. It's likely something that they'll do for free if you get a nice Genius...
I don't know what I was thinking about - finely figured out that you MUST have an iOS or other device!
Sorry we couldn't solve the problem... hopefully, you've a nearby Apple Store? Or an AASP?
Clinton -
Good Evening, I have just purchased a Macbook Pro, and have downloaded two SD cards of a trip to USA and Canada last September. One via Lightrooom 4 and the other via iPhoto. I tried to import the SD card via iPhoto into Lightroom 4 but could not find it. I tried to find this "folder"? via other means with no success. however when I open iPhoto, there it is, so it must be on the Hard Drive somwhere??? I am new to Apple having decided to jump ship from Windows. Would be grateful for any help.
iPhoto is a - like Lightroom - Photo Manager. It's a database. Like any db to get data out you have to export it.
File -> Export
and in this case set the Kind to Original.
iPhoto is a $15 app, LR is somewhat more expensive. As they both want to manage the photos there's no good usage scenario where you use both. Pick one horse and ride, essentially.
This User Tip
https://discussions.apple.com/docs/DOC-4921
has details of the options in the Export dialogue.
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