I was trying to update my garageband app and once the app fully downloads it says that it could not install and to check my internet connection. I restarted my internet, turned it off and on, restarted my computer, and nothing works what do i do

I was trying to update my garageband app and once the app fully downloads it says that it could not install and to check my internet connection. I restarted my internet, turned it off and on, restarted my computer, deleted the app and downloaded it again and the same thing happened every time. What should I do?

Do you have any firewalls or antivirus software active (e.g. Little Snitch), that could prevent the installer from contacting the Apple Servers? If yes, turn them off. Also, disable the Energy saver, to prevent the Mac from falling asleep and causing time outs.
Sometimes it will help, to run the installer in Safe Mode, see: Mac OS X: What is Safe Boot, Safe Mode?

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HT204380 have anyone have problem activating their facetime? it says...could not sign in. please check your network connection and try again. please help.

when activating facetime, it says...could not sign in. please check your network connection and try again. never tried facetime with my account. i tried to register with other apple ID but it does not help. please help.

a lot of us are in the same boat - no help from anyone as of yet

Right now i m using ios 5.1.1 and i want to backup up my data to the iphone and my last backup was on ios 4.3.5 but when i restore backup it shows error saying that itunes could not restore the iphone because the backup was corrupt or the device is not...

How to backup an ios 4.3.5 backup on new ios 5.1.1

Make sure that you deleted and reinstalled iTunes exactly the way described in this support document http://support.apple.com/kb/HT1923

TS1474 i have iphone 4 and i can sync all data but not the video, Why ? it says that items could not be synced see itunes for more information

In the nut shell i have problem syncing video on my iphone from my pc.
What to do ?

yes it says sometime that in order to play movie video this iOS does not include quick player
I have downloaded the quick player and as other discussion said to me that restore setting i have restored those and I also have redownloaded iOS but the problem is same as it was.

I was trying to update my Ipad to IOS 8, the screen is all black with the apple logo on it and the progress bar is stuck,

I was trying to update my Ipad to IOS 8, the screen is all black with the apple logo on it and the progress bar is stuck.
I can't turn it off, and when i connect it to itunes, it doesn't display

Try putting the iPad in restore mode and see if iTunes recognizes it. The steps are below:
Turn your iPad off.
Hold down the Home button and plug it into your computer. Keep holding the Home button until you see a screen telling you to connect to iTunes.
iTunes should show you a popup saying that there is an iPad that is in Recovery Mode and needs to be restored before you can use it. Click OK.
Click on Restore iPad

Have recently updated Adobe Reader and now unable to open downloaded documents - Message received is could not open 'file name.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email a

Have recently updated Adobe Reader and now unable to open downloaded documents - Message received is could not open 'file name.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). When I check the file it shows Zero KB downloaded but the file appears - any suggestions?

Obviously your download was not successful.
What is your operating system? How exactly do you download such files?

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup.

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup the iPod. I have authorized my computer. Still no luck.

Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port

In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???

Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
- Judy

After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

Thanks for the update and clarification. In researching the issue it seems that the 2003 error code may have something to do with the USB connection. I would use this section of one of the above articles:
Get help with iOS update and restore errors
If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
To narrow down the issue, you can try different equipment:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.
If you still see the error message, check for hardware issues by following the next section.
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.

HT201210 I was trying to update my ipod for ios 6. It got downloaded but could not update my ipod. my ipod screen is now showing one message usb -up arrow-itunes, can anyone suggest something please.

I was trying to update my ipod for ios 6. It got downloaded but could not update my ipod. my ipod screen is now showing one message usb -up arrow-itunes, can anyone suggest something please.

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

I just got an iPod shuffle yesterday and I have downloaded the latest update for iTunes (10.7) and when I plugin it in it says that I have not got the correct software for the iPod

I just got an iPod shuffle yesterday and I have downloaded the latest update for iTunes (10.7) and when I plugin it in it says that I have not got the correct software for the iPod

What is the exact error message you are receiving? Have you checked to make sure the connections on each end of the USB cable are nice and snug?
B-rock

HT4972 i was trying to update my iphone 3gs ios but in iphone it is saying that iphone could not be activated because the activation server is temporarily unavialable so now what should i do

i was trying to update my iphone 3gs ios but in iphone it is saying that iphone could not be activated because the activation server is temporarily unavialable so now what should i do now plz help mee

usually that means the iPhone was hacked to unlock it from the original carrier

TS4268 I can not sign into iMessage since i updated my phone. Message pops up saying: "Could not sign in, please check your network connection and try again."

I can not sign into iMessage since i updated my phone. Message pops up saying: "Could not sign in, please check your network connection and try again."

You can read through this:
http://support.apple.com/kb/ts4268
Apple is aware of a problem with a number of users & has promised a fix is on the way.

I cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet".plz help

i cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet". But i checked my internet on both my pc and iphone and tried again but it still says the same thing. plzz plzz help

Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
Regards,
Steve

Having difficulty connecting my Ipad to FaceTime and messages. I've updated the latest software and have WI-FI/3G coverage but it keeps saying: "could not sign in, please check your network connection. Can anyone help?

Having difficulty connecting my Ipad to FaceTime and messages. I've updated the latest software and have WI-FI/3G coverage but it keeps saying: "could not sign in, please check your network connection." Can anyone help?

Have you tried a reset? Hold down the home button along with the sleep/wake button until you see the apple, then let go.

I was trying to update my garageband app and once the app fully downloads it says that it could not install and to check my internet connection. I restarted my internet, turned it off and on, restarted my computer, and nothing works what do i do

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