I was trying to update my iphone software then it started to remove stuff, and it said it would restore since lat backup which was last year. Is my photos and contacts removed since then?
I was trying to update my iphone software then there was an error and it started to remove stuff out of my phone. it said it would restore since my last backup which was last year. I dont care about my apps or music. Are my photos and contacts removed since my last backup?
Did you fail to create a backup of the device prior to attempting to update?
Why did you choose to update iOS without first ensuring there was a backup and that all of your media and pictures were on the computer the device normally syncs with? Sorry, but that was beyond not smart.
If you've lost media, pictures, contacts, etc, there is nothing that can be done without a current backup to restore from. Hopefully you have learned an important lesson.
Similar Messages
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i was trying to update my iphone 5 but it got stuck on itune screen. whenever i try to restore it says error (1669) what can i do. please help
Try these troubleshooting steps.
If that Article did not resolve it... then perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
Unauthorized modification of iOS...
http://support.apple.com/kb/HT3743 -
i was trying to update my iphone and it downloaded the software but when it went to install it it turned off and wont turn back on and says i need to connect to itunes and ive tried but itunes doesnt recognize its there
Connect in recovery mode and restore, as described in this article:
If you can't update or restore your iOS device -
Pls i was trying to update my iphone 3G to software version 4.2 using itune. The process did not complete succesfully. I then decided to restore back my restore my prevoius version 4.1, it stopped with an error code1015. Pls i need help
Go here: http://www.iclarified.com/entry/index.php?enid=750 and download iOS 4.2.1 for the iPhone 3G. Perform a restore, but hold down ALT when clicking restore. Restore from this file you just downloaded. You should not get 1015 as you are upgrading, but if you get a different error, report back.
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please help.
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no software update available in the general settings...Before beginning the download, try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the secure OS your computer is running.
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I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I was trying to update my Iphone 4s and tried to restore itself. Now it will only say plug into itunes to restore.
Hello Thebenjah13,
The Update was not completed and due to incomplete update your Device is now in Recovery Mode and the only option left with you is to Restore your iPhone using iTunes on your Computer which will take your iPhone to Factory settings. -
I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?
Is your iphone hacked/jailbroken?
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I was trying to update my Iphone and lost all my music on the PC how do I get the music back on my phone?
Connect in recovery mode and restore, as described in this article:
If you can't update or restore your iOS device -
hi, I was trying to update my iPhone 3gS but when I turn it on again iTunes send me a message that says error 3194 occurs, please help me!!
If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios. -
hello i have a trouble with my i phone... i was trying to update a new software and at the end it says that there is some error and i cannot turn my i phone bak on all it shows is itunes logo in the midlle and usb cable with an arrow pointing at the logo. If anyone knows what it is and what i should do please get back to me as soon as possible many thanks.
http://support.apple.com/kb/HT1808
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when i was trying to update my iphone 4s from 6.1.4 to ios 7,its asking to change the media sync options,how can i change that option,can any one help me.........?
I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback. -
Hi, I have just tried to update the iPhone software and it appears to be updating but the screen on my phone has had the same picture of the apple and its at the same spot of loading (about 3 quarters) for the last HOUR!! help!
oh and the device is not being recognised by itunes now either.
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I'm trying to update my Iphone Software to the the new IOS 7 but it says there as an uknown error (6). Can someone please help me? Thanks
http://support.apple.com/kb/TS3694
Check the section on
Errors related to third-party security software -
I was trying to update my iphone 4s and it showed an error, now my phone is stuck in connect to itunes? Itunes does not recognize it?
turn off antivirus and firewall.
make sure you have itunes 10.7
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